At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... Ver mais
A empresa respondeu
Jodie was incredibly helpful and kind, got things moving quickly and made us feel at ease throughout the whole process. Never had such an easygoing move before!
A empresa respondeu
I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies. Katie has been extremely helpful throughout the process and supported me in creating the tenancy agree... Ver mais
A empresa respondeu
The lettings service provided by Ben was truly exceptional. From start to finish, the process was incredibly smooth and hassle-free. Ben’s clear communication and attention to detail ensured that ever... Ver mais
A empresa respondeu
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Escrito pela empresa
Station Square, One, RG12 1QB, Bracknell, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Smooth communications, great people, helpful portal to track progress!

Resposta da Chancellors - Specialist Lettings
From Start to finish Danielle has been informative and accurate, she has been excellent

Resposta da Chancellors - Specialist Lettings
It is always a pleasure to deal with Chancellors and in particular have found Leilana to be very helpful and efficient

Resposta da Chancellors - Specialist Lettings
Katie has been an amazing help for me and my partner made it really easy to understand and helped every step of the way

Resposta da Chancellors - Specialist Lettings
Amazing help in a stressful situation. Kept up to date with everything and nothing any trouble! Thank you so much

Resposta da Chancellors - Specialist Lettings

Resposta da Chancellors - Specialist Lettings
Tom Taylor is always so professional and swiftly answers questions to my queries.

Resposta da Chancellors - Specialist Lettings
"I had a fantastic experience with Chancellors, thanks to Lillie and Katie Adams! Lillie was professional and thorough, showing me various rental properties until we found the perfect fit. Katie Adams was incredibly patient, taking the time to explain every detail. I highly recommend Chancellors – their service is top-notch! I'll definitely be referring friends and family."

Resposta da Chancellors - Specialist Lettings
Great efforts from Katie Adams at Chancellors, going out of her way to get the deal done. Supporting both landlord and tenant in the process!
Thank you Katie

Resposta da Chancellors - Specialist Lettings
Natasha would help with any queries we had and explained things clearly to us which was so helpful! Made the transition really easy :)

Resposta da Chancellors - Specialist Lettings

Resposta da Chancellors - Specialist Lettings
Great service from James - very helpful and easy to contact to discuss any issues

Resposta da Chancellors - Specialist Lettings

Resposta da Chancellors - Specialist Lettings
Great support from the time of viewing till we have moved in.. chancellors will bombard you with help for moving in which I highly appreciate.. really makes your job easier to move.. thank you! Amelia was very polite and helpful with all the questions I had.. thanks to her as well.

Resposta da Chancellors - Specialist Lettings
Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.

Resposta da Chancellors - Specialist Lettings

Resposta da Chancellors - Specialist Lettings
Chancellors is meticulous in all they do. Chancellors has a wonderful team, I appreciate Lauren Bush and
Noorulhuda Shah for accompanying us throughout the process of renting our accommodation. They responded to every questions we asked and clarified our doubts and concerns every step of the way. We were regularly updated on everything concerning the accommodation. I hail your professionalism and excellent communication system. Long live Chancellors, you make property renting very easy.

Resposta da Chancellors - Specialist Lettings
I want to share my experience to help other landlords avoid the situation I’m currently in. When I first signed up with Chancellor, I genuinely believed I was entering a straightforward three-year agreement. After those three years—and after what I felt was consistently poor service—I decided not to continue with them.
Only then was I told that the contract requires me to keep paying letting fees annually and in advance for as long as my current tenants stay in the property. This was never something I expected, and had I realised the long-term financial commitment involved, I would have approached the agreement very differently.
To be clear, I don’t want to evict my tenants—they’ve made the property their home. But being tied into ongoing fees long after the initial term has ended has left me extremely disappointed.
My advice to any landlord considering Chancellor is simple: read every clause carefully and seek independent advice before signing anything, especially around renewal charges and fees linked to the duration of a tenancy. I wish someone had warned me.

Resposta da Chancellors - Specialist Lettings
Katie, at all times was helpful and cheerful. A phone call from Katie was always friendly and Katie always out to be helpful.
Chancellors have found a good staff member.

Resposta da Chancellors - Specialist Lettings
Poor communication, invoiced for a service not provided, apparently no communication between central and the branch resulting in duplication of tenant information requests.
Other estate agents have issued invitations to landlords for interviews regarding the tenants rights bill, no such invitation was received from Chancellors, despite being a long term customer.
Chancellors seem to have lost the personal touch and their whole performance on this occasion seems to be more like just going through the motions.

Resposta da Chancellors - Specialist Lettings
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