I had a fantastic experience with this company and love everything I have ordered. Special shout-out to their customer service team- responsive, helpful and understanding. I got my order the next... Ver mais
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Leia as opiniões dos outros
I had a fantastic experience shopping with this company. The customer service was very helpful and freindly. I ordered a pair of clogs for my daughter which turned out to be a one size too big and... Ver mais
Ordered 2 items 3rd august evening. Delivered today 4th august at 10.59. Super fast delivery. Will definitely use again.
Easy ordering and fast delivery, we had an issue with the PJ’s which I reported over the bank holiday weekend, I got a reply first thing on the Tuesday and they sorted out my issue within 2 days. Very... Ver mais
Informações sobre a empresa
Escrito pela empresa
We sell character clothing, accessories for all your kids favourite characters from the worlds of TV, film and books, at great prices.
Informações de contacto
Unit 5 Celtic Trade Park, SA5 4EP, Swansea, Reino Unido
- 0330 223 2564
- customerservices@character.com
- www.character.com
4,7
Excelente
26 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Character.com
Thanks for taking the time to write your review
Kind regards
Allison
Resposta da Character.com
Thank you for taking the time to write your review. I'm so happy to hear that your order arrived as expected and all products matched your expectations
Kind regards
Allison
Resposta da Character.com
Thank you for your order and great review.
Kind regards
Allison
Resposta da Character.com
Thank you for your review, it's very kind of you!
Kind regards
Allison
Resposta da Character.com
Thanks so much for sharing your experience with us, we really do appreciate it :)
Kind regards
Allison
Good quality of the clothes and nice…
Good quality of the clothes and nice looking.
8 de maio de 2025
Resposta da Character.com
Thank you for taking the time to write this review, we really do appreciate it :)
Kind regards
Allison
Good quality toy and swimming bag but disappointed wi try children’s clothing
The soft toy and swimming bag were excellent. However the PJ top was not good quality. After one wash all the glitter came off despite the fact that I followed washing instructions. When I have purchased similar next items the glitter stays in tact after a wash. This was disappointing.
8 de maio de 2025
Resposta da Character.com
Thank you for getting in touch! We are terribly sorry to hear this. I can see a member of the customer service team has contacted you in regard to this issue. We look forward to your reply!
Kind regards
Allison
Kid’s pyjamas
Lovely barbie pyjamas with picture on front.. True to size , lovely material and washes excellent.. Very reasonably priced and well worth the money
1 de maio de 2025
Resposta da Character.com
Thank you for taking the time to write this review, we really do appreciate it :)
Kind regards
Allison
Bluey t shirts
Great quality. Great price and super fast delivery would definitely recommend.
1 de maio de 2025
Resposta da Character.com
Thanks so much for sharing your experience with us, we really do appreciate it :)
Kind regards
Allison
Resposta da Character.com
This is lovely to read and thank you for taking the time to share your review
Kind regards
Allison
Bought this item for my grandson for…
Bought this item for my grandson for he's holiday, he was over the moon with it
8 de maio de 2025
Resposta da Character.com
Thank you for your review, it's very kind of you!
Kind regards
Allison
Resposta da Character.com
Thanks so much for sharing your experience with us, it's great when customers take the time to let us know
Kind regards
Allison
Wry disappointed I paid £8
Wry disappointed I paid £8. For next day delivery . Parcel was one day late.
Linda K Glasgow,
8 de maio de 2025
Resposta da Character.com
Hello,
Thank you for your review,
I can see the order was placed on 08/05 and arrived with next day delivery on 09/05.
Kind regards
Allison
No communication when emailed about my…
No communication when emailed about my parcel not being delivered I find this very unsatisfactory. Parcel then showed up two weeks after order was placed still no response to my email.
28 de abril de 2025
Resposta da Character.com
Thank you for getting in touch! We are terribly sorry to hear this. I can see a member of the customer service team has contacted you in regard to this issue.
Kind regards
Allison
Lucky
Brilliant service from ordering to delivery l love the quality of the garments brilliant.
7 de maio de 2025
Resposta da Character.com
Thank you for your review, it's very kind of you!
Kind regards
Allison
Arrived faster than I expected and good…
Arrived faster than I expected and good quality. Presents for my grandson and my new grandbabies due next month. I know everyone will be delighted with them.
30 de abril de 2025
Resposta da Character.com
Thank you for taking the time to write this review, we really do appreciate it :)
Kind regards
Allison
Great service
Fantastic quality product which my daughter loves. Amazing service with fast delivery time. Thank you. Will definitely be ordering from this company again.
30 de abril de 2025
Resposta da Character.com
Thank you for your review, we really appreciate this lovely feedback and we will look forward to you shopping with us again.
Kind regards
Allison
Great service
Great service. I received my parcel in a couple of days, my little granddaughters will absolutely love their paw patrol pyjamas and dressing gown. I’ll definitely be purchasing again in the future..also very well priced..
30 de abril de 2025
Resposta da Character.com
Thank you for your review and for being such a valued customer, we look forward to you shopping with us again soon!
Kind regards
Allison
Wonderful selection available however…
Wonderful selection available however the website was a little annoying! I selected for euro prices but it kept reverting back to the pounds price when browsing the items. Still managed to order fairly easily but it’s been over 2 weeks and I haven’t yet received them. Hoping they will arrive next week in time for my daughters birthday!
28 de abril de 2025
Resposta da Character.com
Thank you for getting in touch! We are terribly sorry to hear this. I can see a member of the customer service team has contacted you in regard to this issue.
Kind regards
Allison
Good delivery time
Good delivery time. Item was too big so ordered a smaller size which arrived within three days. Nice little dress
6 de maio de 2025
Resposta da Character.com
Thank you for your review, it's very kind of you!
Kind regards
Allison
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