Great experience. My order arrived quickly within one week and I could track the item with the link provided. I needed to contact customer services and they replied within 24 hours. I would recommend... Ver mais
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I have gotten at least 4 different variations of the Cheerble Wicked Ball for my overactive dog, Sadie. She absolutely loves them and it's one of the only toys that will tire her out without havin... Ver mais
FRAUDULENT! Dishonest company! STOLE MONEY via Kickstarter on a campaign, with added extras! at a later date - but failed to produce the product altogether in the end. They promised to refund everyone... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Cheerble, we’re all about bright ideas for brilliant pets that bring owners and their companions unforgettable moments of play, relaxation, and unconditional love.
Informações de contacto
13809 Peyton Dr Ste C 290, 91709, Chino Hills, Estados Unidos da América
- support@cheerble.com
- www.cheerble.com
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Great products!
Great engaging ball to play with for our dogs! They stand by their products as well, unfortunately after a lot of use I can into a small problem but customer service was very quick to remedy the issue!
My pup loves it
My pup loves it! I wasn't sure if he would be into but he loves when it runs away from him and then when it starts bouncing he attacks it haha. Super quick and easy delivery.
Fun Cheerble…
We recently got the smaller Cheerble for our cocker spaniel. My dog loved the motion so much she would put it in her mouth then drop it and let it bounce and spin. A very unusual and fun toy!
I accidentally ordered the wrong…
I accidentally ordered the wrong product and Cheerble was so quick to respond and is sending me the correct product ASAP! Thank you Cheerble for being a respectable company!
taking the time to write a wonderful…
taking the time to write a wonderful review because cheerble is awesome! Highly recommend their products as my dogs thoroughly enjoy everything they offer AND their customer service is phenomenal! 10/10 recommend cheerble to everyone!
What a game changer!!
What a game changer!!
Our 10 month old Collie absolutely loves this ball. We have only used the 2 lower settings so far, and these are more than adequate. It behaves slightly differently on different surfaces which seems to add to her enjoyment! She runs up and barks at it if it doesn't move!
She fell asleep after 30 minutes which is really rare for her.
It is definitely her favourite toy!
Great exchange interaction with…
Great exchange interaction with Cheerbie! Their customer service team was friendly and professional, making the exchange process smooth and simple. I received generic but clear instructions about the entire process. While I value quick responses and resolutions, I wish my communication had felt more personalized instead of like a automated reply. Overall, my experience was excellent, and Cheerbie genuinely prioritized my satisfaction. I will definitely return here again.
Customer service was above average when…
Customer service was above average when I emailed them about a product. Would recommend this company to a friend because of that experience. Thanks, Elaine on the "support team"
I have been buying the wicked ball for…
I have been buying the wicked ball for my 4 year old Shi tzu . She is so addicted to it . We have to give her the ball so she’ll eat . So she gets it for about 30 minutes at lunch and she’ll place the ball by her food bowl and she watches it while she eats . If it moves more than 10 inches away she will grab it and set it back by her food bowl and continue eating . She gets to play with it in the evening longer for about 1-2 hours . She loves to put it under a blanket or in her bed then root under the blanket to find it and try to flip it off . She’s very entertaining while she’s playing with her ball . She has been playing with this ball every day for about 3 years or more . When she gets tired she will sit and push it to me with her nose and then I roll it back to her we do this for about 5 minutes then she takes off playing with it again . Customer service is great ! Quick responses and issue is taking care of right away . They have replaced the inner piece because of battery issues . It’s not junk , my dog just wears it out by playing every day with it .
Products are of high quality and trusted brand
Products are of high quality and cat loves all the toys (Mouse , Snail and Laser Collar)
Company Website Product Information is very clear and reliable product. Look forward to seeing more toys come in future !
I ordered the Wicked Ball W1 for my…
I ordered the Wicked Ball W1 for my pup. She loved it for a bit then would lose interest after about 10 minutes. She finally got to where she was destroying the shell. I went on the website to order another shell and couldn’t get it to ship to me. I wrote to the company and due to some unforeseen issues they had suspended shipping from their international supplier. They offered to ship me a Wicked Ball Air as a substitute. I said yes, although wasn’t sure how I would feel about my pup getting another and maybe not being entertained. BOY! WAS I MISTAKEN! She loves this new ball. Now given you need to crank it closed pretty tight so it doesn’t unscrew, but she is fanatical about it. She plays so long with it I have to take it away so she can recuperate. lol
I just want to thank the team at Cheerble for making it right when I couldn’t replace the shell on my other Wicked Ball. I guess if your pet doesn’t happen to like the one you get then maybe it’s just not the right one to get them interactive and interested.
Thanks so much Cheerble! I am 1 happy pup parent. 😊
Customer service is great!
I got 2 toys from Cheerble for my dog: the wickedbone and one of the wicked balls. I didn't read carefully enough about the material the bone is made from, and I realized that my dog tends to pick up and drop toys. He is tall enough that it would probably break after a few drops from his height.
The shipping took a long time and the tracking from the Shop app wasn't very helpful, but they ship all the way from China so I guess that makes it harder.
I reached out to customer service for a return of the bone, and they were so wonderful. Their replies were considerate and kind! I chose to keep my wicked ball, which my dog loves, though I decided I wanted to return the bone.
Overall I was most impressed with the customer service.
Bearing in mind your dogs play style, if they aren't a heavy chewer and aren't prone to throwing/dropping toys from their mouths, I would say this is a very neat set of toys. The company seems dedicated to maintaining a good reputation and taking care of customers.
Thank you, Cheerble, for the excellent customer service!
Cheerble Review
I have ordered a few things from Cheerble and have been happy with the quality of their products. My cat really enjoys the toys, and the water fountain too.
Recently I emailed them with an enquiry and Elaine was quick to respond and very helpful.
Dispatch and delivery has been very good too.
I purchesed the Wickedbone smart bone…
I purchesed the Wickedbone smart bone for my rottweiller, he absolutely loves it and can play until he is worn out. one of the best toys i have got for him.
i needed to ask Cheerble something and the response was quick and helpful.
I'd score them 10 out of 5!
I tried to order a ball. Neither PayPal or Visa worked. I asked for help and was ignored. Customer service non-existent. However a combination of a public holiday and a system glitch meant that I was a bit over-reactive. 07/4/2025 I found that they had a link with Amazon and ordered on from Amazon with a simple instructions. 09/4/2025 And now I have the Wicked ball the dog LOVES it. It does all it says it does, this is a fantastic toy. The service I have received from the team at Cheerble been amazing. I would score them 10 out of 5 if I could!
I@

Resposta da Cheerble
My Aussie was not interested in any…
My Aussie was not interested in any toys i bought (she is a 3yr old rescue)so i thought i would try the wicked ball and wicked bone she loves them both especially the wicked bone unfortunately she was able to get one end loose and chewed the end making it not function correctly i contacted support (Elaine ) and received a response within 24 hrs and was told they would be sending me a replacement free of charge! If all businesses had this same model of customer service it would definitely make shopping less stressful and enjoyable. Thank You Elaine (and Cheerble). Marty Otterness
Wicked ball and bone
I bought the Wicked ball and my dogs love it. They take it from each other all the time. My puppy is a chewer and so far has managed to not destroy the outer cover. I bought the Wickedbone and they are more mesmerized by it and it is fun to watch them chase it. So far great products but I do recommend supervising. My puppy has managed to unscrew the ball and the Wickedbone has replacement ends for a reason. Quality and service have been great from Cheerble. I will probably get another Wickedball so each dog can have their own.
Good products, great support
Good products,Very kind, fast support and very understanding and good at solving problems
Amazing customer service
Amazing customer service. Originally ordered the Wicked Air Ball, unfortunately my dog was fixated on unscrewing the ball almost immediately. When I reported the issue, the customer service rep recommended the Wicked PE ball, which doesn’t unscrew, and sent the new model as a replacement. The product is well made and my dog really enjoys the PE model!
Excellent service
Excellent service! The inner core of our Wicked Egg stopped working. I wrote about my problem to Elaine at Cheerble Support Team and it was determined that I needed a new center core. Elaine is going to send me a replacement.
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