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Maddy Norris provided excellent customer service and answered all my questions articulately and concisely. She was outstanding in handling my query and resolved it; went the extra mile. She was polite, patient and professional. A great communicator and I wish her all the best. ⭐️⭐️⭐️⭐️⭐️

I spoke with Kian today regarding my motor trade policy, and I can’t express how helpful he was. He took the time to answer all of my questions, addressed every concern I had, and reassured me throughout the conversation. His friendly and professional approach made the whole experience stress-free.

Thank you, Kian, for providing such outstanding customer service. You’re a top man, and I genuinely wish you every success in life—I hope you achieve even more than you ever expected.

I took a trade policy out this morning, I spoke to Atif Khan who was very helpful & explained everything very clearly. My experience was very good.

Kian Nield !!! Spent the weekend stressed about my motor trade policy & my new business. I felt I was stuck and had no one to speak to. Kian has honestly made my day, answered all my 100 questions I had muddled up in my head, took time out of his day to write me a email further explaining everything so I also have peace of mind, I could just go on & on. This is beyond customer service, I am so pleased to have used AJG.

Honestly for you all starting up in the trade, AJG are the ones to go. If you want to ask for Kian, am sure you will be as pleased as I was. I can now go away retaining every bit of information!!

I renew my quote with Robert Gwilliam and I was incredibly happy with the service. Robert managed to find the best quote for me. I will definitely be look for him next time when I have to renew my quote again.

Mohammed was brilliant, I called for an initial quote and he arrange callbacks at times that suited me, no pressure and great customer service, would highly recommend

Miss Maddy Norris is an amazing agent . Swift , polite and was able to resolve any issues with purpose. Excellent motor trade brokers . Excellent staff . Keep up the good work .
Kind regards
Phoenix

i bought a trade insurance policy few months back. got to have a wonderful experience . Atif was dealing with my request and he made the whole lengthy process really easy.

Kian is one of the best members of staff at Gallagher insure he very helpful and meets all customer needs on request thanks very much for the help mate a1 service

Your AI generated review summery somewhat conflicts with our experience of your staff. I've had a Motor Trade policy for 33 years and Gallagher's staff are the worst by far. Unfortunately by the time I'd realised this I'd paid for the full year so had no choice but to complete a year with Gallagher or I would have cancelled and gone elsewhere. Rude staff sending abrupt emails at the start not making it clear what the required information was needed from us, when we informed you we wouldn't be renewing we continued to receive reminders, had to ask multiple times for bonus proof. Clearly there is no communication within your organisation. With the possible exception of Maddie who did, after the 3rd request, forward our bonus proof none of the other staff represent Gallagher well. We'll never use you again. Tim & Hermione Spicer.

Clear and professional service form Atif and a good price too. Thanks

Spoke with Maddy Norris today with a payment problem I was experiencing. She took her time to make sure it was all sorted by the end of the call, Great customer service and a friendly lady 😊

The best staff I have dealt with communication wise fluent Atif guy is amazing 👏 👌 the best of the best 10/10
Duncan

I recently had the pleasure of working with Israel Bello at Gallagher & Co to set up a simple Motor Trade Road Risk & Courier policy that other brokers made look complex.

After speaking with several other brokers even in the same company who treated me like just another "transaction" or a number in a system, Israel was a breath of fresh air. He actually took the time to treat me like a valued customer. He didn't just push paperwork; he listened to my specific needs and worked tirelessly to get my policy active when others couldn't.

His expertise in the Motor Trade and Courier sector is evident, but it’s his personal touch and dedication to his clients that truly set him apart. If you want a broker who is fast, efficient, and actually cares about your business, ask for Israel.

Highly recommended! ✅

Mohammed was great in assisting me with any concerns I had prior and during taking out the Policy.. Great asset to the company. Felt assured with him on the phone as an advisor. He didn't just focus on the sale but was extremely helpful.
Good one Mohammed keep it up..

Mohammed Samiul Islam has been fantastic. Couldnt have made the process any easier. Highly recommended

Israel Bello: it was a pleasure to speak with him, seemed very knowledgeable down to earth. The previous advisor did not help nor did the previous advisor call me back even after speaking to his manager. Israel Bello delt with my enquiry swiftly without hesitation and resolved my enquiry in 20 mins, also dealing with other issues I was facing which other colleagues failed to help with. He deserves recognition for his above and beyond work he did for me.

Spoke to Kian today, he really is helpful and a decent Man. Gallagher lucky having such a man.

I recently worked with Tina Whittaker to set up my motor trade insurance and couldn't be happier. She was professional yet personal, with a happy and pleasant manner that made the process easy. Tina worked hard to negotiate a deal until we were both satisfied with the result. Highly recommended!

like to leave a 5 star review for atif khan from michael sheard simply the best vehicles his customer services skills were excellent very helpful an polite an ive highly recommended him an this insurance company to a few other very good friends of mine who have also been in the motortrade industry for over 30 years to many thanks michael sheard simply the best vehicles.