All the staff here are very friendly and knowledgeable, never had a bad experience all the times I have been Would 100% recommend to anyone looking to buy any workwear or power tools
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Leia as opiniões dos outros
Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock.. With technology... Ver mais
A empresa respondeu
Excellent experience Ordered a Makita Angle Grinder and Makita Light on 23rd Dec and said would be delivered on 28th which given 24th Xmas Eve and a Saturday and 27th a Bank Holiday but to my surp... Ver mais
I have ordered many power tools and accessories over the past couple of years and I can honestly say that CNS PowerTools has been the best supplier so far. My experience has been faultless from check... Ver mais
Informações sobre a empresa
Escrito pela empresa
CNS Powertools Ltd opened its doors over twenty years ago and has succeeded in becoming one of South Wales leading power tool accessory distributors.
Informações de contacto
Unit 6 Pheonix Business Park, SA7 9FZ, Swansea, Reino Unido
- 01792 798300
- Sales@cnspowertools.com
- www.cnspowertools.co.uk
3,6
Aceitável
447 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very satisfied with the service and…
Very satisfied with the service and very quick delivery will buy from you again thank you very much dave olsen
7 de julho de 2021
Resposta da CNS PowerTools
Hi D Olsen thanks for leaving a review.
Thanks Josh
Resposta da CNS PowerTools
Hi thanks for leaving a review.
Thanks Josh
Joshua was the man in store I dealt…
Joshua was the man in store I dealt with. He was very pleasant and extremely helpful. The price I paid was better than any on the internet. Great service . Great price.
6 de julho de 2021
Resposta da CNS PowerTools
Hi Hywel Miles thanks for leaving a review.
Thanks Josh
Fast delivery great price
Fast delivery great price. Will definately use again. Thanks.
4 de julho de 2021
Resposta da CNS PowerTools
Hi Michael thanks for leaving a review.
Thanks Josh
Sent wrong item and extremely slow to…
Sent wrong item and extremely slow to refund to Paypal which should be instant.
3 de julho de 2021
Resposta da CNS PowerTools
Hi Su Lane,
Thank you for taking the time to leave us a review.
I'm sorry to hear that you received the incorrect item.
We offered to have this rectified within 24 hours of being notified but a request of a 10% refund was made by yourself for the inconvenience of having to accept a delivery to your address.
I can see that the incorrectly delivered item was received by us on Friday 02/07/2021.
This was then handed to our returns team to be inspected but due to a back log of returned items, the inspection was delayed by 1 working day.
I can now see that a full refund has been issued this morning (05/07/2021) to the original payment method used to place the order.
Kind Regards.
Lewis
CNS Powertools Ltd
Resposta da CNS PowerTools
Hi Wayne Kirk for leaving a review.
Thanks Josh
Outstanding customer service
Outstanding customer service, goods ordered and delivered the next day
15 de junho de 2021
Very good quick service
15 de junho de 2021
Great service
Great service, these guys went beyond, they realized i had made an incorrect combination on the order (door locks), received a call from the seller to enquire if the order was indeed what was wanted, discovered my error thanks to their intervention.
Well, those actions speak for themselves as to the integrity and service offered by those at CNS
15 de junho de 2021
Arrived next day
Arrived next day. Well packed. Helpful staff Great price ! Excellent
6 de junho de 2021
Prompt refund
Returned an item for refund as the website info was incorrect. Refund was very prompt, including the return postage.
1 de junho de 2021
Opinião espontânea
Great nail gun great service
5 de maio de 2021
Online stock not up to date..
Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock..
With technology as it is, surely a real time stock update should be kept if trading online... time consuming & pretty much false information.. i don't like giving negative feedback, the economy is tough enough though this doesn't help their cause.
5 de maio de 2021
Resposta da CNS PowerTools
Hi Dean.
Thank you for taking the time to leave us a review.
We are sorry that we weren't able to supply the items on our order.
We do have a stock system in place but unfortunately there was an error and as a result the wrong stock information was shown.
I can see that you were informed within 45 minutes of your order being placed that the items were not available and that a full refund would be issued.
Kind Regards,
Lewis
CNS Powertools Ltd
Very prompt delivery and always top…
Very prompt delivery and always top tools I have purchase a couple of thousand pounds worth in the years gone by and no problem. Top supplier.
12 de abril de 2021
Very easy to order and product come on…
Very easy to order and product come on time and well packed
11 de abril de 2021
In stock. Out off stock
The items I ordered were in stock when I placed my order, supposedly. A week later I received an email informing me the items were no longer in stock and no more stock would be forthcoming. What a disappointment.
10 de abril de 2021
Resposta da CNS PowerTools
Hi,
Firstly, thank you for taking the time to leave us a review.
We are sorry that we did not have the stock to fulfil your order.
It appears that a both a email was sent and refund issued within 48 hours of your order being placed.
Once again,
We are sorry that we were not able to fulfil your order
Kind regards,
Lewis
CNS Powertools Ltd
Sadly despite the website having stock
Sadly despite the website having stock, placing the order then waiting 3 days then being told its out of stock and I'll get a refund.
In this day and age if your website has stock, you have stock...
10 de abril de 2021
Resposta da CNS PowerTools
Hi,
Firstly, thank you for taking the time to leave us a review.
I am sorry to hear that the item you purchased was not available and that we were not able to fulfil your order.
We aim to notify customers ASAP when an item is unavailable and I can only apologies for the delay.
Kind regards,
Lewis
CNS Powertools Ltd
Good service competitive pricing
10 de abril de 2021
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