I buy green beans every month and roast them myself. There is also a brewing guide you can download to help you get the optimum cup of coffee from your brewing preference. Also, the spiced Chai t... Ver mais
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Leia as opiniões dos outros
have been using subscription service for about 6 months and find the process very easy. Its also easy to skip or move an order. As coffee prices have been moving a lot recently I have found the fixed... Ver mais
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Such a wonderful range of coffees. Although I have my regular morning choice, a soft Columbian bean, I like to try one of the many coffee beans that are available and have never been disappointed. The... Ver mais
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Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Informações de contacto
31 Knightsdale Road, IP1 4JJ, Ipswich, Reino Unido
- www.coffeelink.com
4,7
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Been using coffee link for a few years…
Been using coffee link for a few years and totally happy with service
1 de agosto de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Excellent choice of coffees at affordable prices and…
Excellent choice of coffees and equipment at competitive prices. Reliable delivery.
3 de agosto de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
We have been getting the coffee beans…
We have been getting the coffee beans from the Coffeelink for many many year. The qualities on the beans we order, and the customer services have been most outstanding.
We are very happy to be their customer.
Sanghee and Keith
2 de agosto de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great coffee and very efficient delivery
Great coffee and very efficient delivery. The postcard detailing the coffee are a really nice touch as well.
31 de julho de 2026
Resposta da Coffeelink
Hello, thank for sharing your loyal feedback.
Appreciate and enjoy your brew:)
Excellent service over a long time
Excellent service over a long time - had a subscription for at least six years now!
31 de julho de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Amazing service
Amazing service, vast selection of coffees. Some very unusual ones so never run out of things to try!
28 de julho de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
After a failed delivery from the post…
After a failed delivery from the post office,Coffee Link were superb in ensuring the issue was sorted. Product excellent as always.
31 de julho de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Notice taken of my notes
Notice taken of my notes, packed securely and delivered on time
27 de julho de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Resposta da Coffeelink
Thank you for your feedback. We're very sorry to hear that you were disappointed with your recent experience.
We have checked our records but have been unable to locate any email from you regarding this order. It's possible that your message was not received by our customer service team.
We would be grateful if you could forward your original email, or contact us at info@coffeelink.com, and we'll be happy to investigate what happened with your order and the discount code. We'll do our best to resolve the matter as quickly as possible.
We appreciate your custom and look forward to hearing from you.
Incredible coffee
Incredible coffee. You will definitely find something you like among the specialties. Some are in the expensive side but totally worth it and the subscription makes things more affordable. Thank you!
3 de julho de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Service and a speedy delivery was brilliant
Still too fresh to use, but service and a speedy delivery was brilliant
28 de julho de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
One irritation:
The only downside to this company is their relentless requests for rating. I just want to buy a bag of coffee. If I bought it from Sainsburys they wouldn't start jumping up and down shouting "aren't we wonderful".
27 de julho de 2026
Resposta da Coffeelink
Thank you for your honest feedback. We completely understand that the requests for reviews can feel excessive, and we’re sorry if they have become an annoyance.
We really appreciate you choosing to purchase your coffee from us, and we’ll certainly take your feedback on board. We’ll do our best to make sure our communications are useful and respectful of your preferences.
Thank you again for sharing your thoughts with us.
ChoiceLike the descriptions of different…
Like the descriptions of different coffees. Easy to complete the order
28 de julho de 2026
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Ordered a lovely teal moka pot to then…
Ordered a lovely teal moka pot to then find out later on, once I email asking what the delivery status is of it, they tell me that it’s sold out and nothing they could do about it.
Now I’ve asked for a refund but no update from that either.
28 de julho de 2026
Resposta da Coffeelink
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience was disappointing.
Unfortunately, the teal moka pot has now been discontinued. Due to a stock discrepancy, we were unable to fulfil your order, and we sincerely apologise for the inconvenience this caused.
We can confirm that your refund has been processed. Depending on your payment provider, it may take a few working days for the funds to appear in your account.
If you were still interested in a moka pot, the same model is currently available in green and black. If you have any questions or if there's anything else we can help with, please don't hesitate to contact us at info@coffeelink.com.
Resposta da Coffeelink
Hello thank you for your loyal feedback.
Enjoy your brew:)
Resposta da Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
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