Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We purchased a Comfomatic adjustable king sized bed in 2023. I suffered from a bad back with much pain and COPD. I now sleep much better and wake up pain free and don't wake up in the night with... Ver mais

Classificada 5 em 5 estrelas

The sales process and bed delivery were excellent and it is good that there is a follow up and after care service offered. The whole sales and bed installation was handled very effeiciently and the sa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service. Everything well explained and not rushed. Would highly recommend. Whole thing felt personalised im very happy

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Ver mais

A empresa respondeu

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Escrito pela empresa

At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

309 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(309)

131 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We purchased a Comfomatic adjustable…

We purchased a Comfomatic adjustable king sized bed in 2023.
I suffered from a bad back with much pain and COPD. I now sleep much better and wake up pain free and don't wake up in the night with breathing issues at all.
I'm refreshed and not tired during the day.
The representative was very helpful in demonstrating how it can take time for us to learn to sleep on our backs all night,but I am so glad we bought it.
To be honest I think it's the best thing we've ever bought and we're now both 85!
Sheila Harwood, Sussex

14 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service delivery drivers did well…

Great service delivery drivers did well getting my new chair up the stairs happy with new chair-

13 de outubro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Stephen, thank you for your lovely 5-star review.

It's wonderful to hear that you're happy with your new Comfomatic chair. Getting a chair upstairs isn't always straightforward, so we're particularly pleased that our delivery team rose to the challenge and made sure everything was safely delivered to where you wanted it.

Our white glove delivery service is an important part of the Comfomatic experience, and we'll be sure to pass your kind comments on to the team.

Thank you for choosing Comfomatic.

We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.

Classificada 5 em 5 estrelas

I've had my bed for about a year.Yeah

I've had my bed for about a year.Yeah, and I get a better night sleep and it's made a big difference

13 de outubro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Mr Clark, thank you for taking the time to share your experience with us.

It's particularly rewarding to hear from customers who have been enjoying their Comfomatic Sleep System for some time. Knowing that, after a year of ownership, you're enjoying better nights' sleep and that your bed has made such a big difference is exactly the sort of feedback we love to receive.

A good night's sleep is so important to our everyday wellbeing, and we're delighted that your Comfomatic bed is helping you get the rest you need.

Thank you once again for choosing Comfomatic and sharing your experience.

We wish you many more nights of deep, refreshing sleep on your Comfomatic Sleep System.

Classificada 5 em 5 estrelas

I just had my bed delivered and I am…

I just had my bed delivered and I am happy. The demo was great

10 de outubro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Nigel, thank you so much for your wonderful 5-star review.

It's lovely to hear that you're happy with your new bed and that you enjoyed your home demonstration.

We believe choosing a new bed should be an enjoyable and informative experience, with plenty of opportunity to explore the different features and understand how adjustable positioning can help you find the comfort that's right for you.

Thank you for choosing Comfomatic and for taking the time to share your experience with us.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Everything well explained and not rushed. Would highly recommend. Whole thing felt personalised im very happy

8 de outubro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Deanna, thank you so much for your wonderful 5-star review.

It's particularly pleasing to hear that you felt your Comfomatic experience was personal, unhurried and that everything was explained so clearly.

We believe that choosing the right product should never feel rushed or pressured. Taking the time to understand each customer's individual needs, answer their questions and help them make an informed decision is at the heart of the Comfomatic approach.

Knowing that you felt so well looked after and would happily recommend us is a wonderful compliment to our team.

Thank you for choosing Comfomatic and for sharing your experience with us.

Classificada 5 em 5 estrelas

New Bed with Comfamatic

The sales process and bed delivery were excellent and it is good that there is a follow up and after care service offered. The whole sales and bed installation was handled very effeiciently and the sales person was highly knowledgeable.

3 de outubro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Simon, thank you so much for your excellent 5-star review.

It's wonderful to hear that your experience with Comfomatic was so positive, from the knowledgeable advice provided by our representative through to the efficient delivery and installation of your new bed.

We're particularly pleased that you appreciate our follow-up and aftercare service. At Comfomatic, we believe our responsibility to our customers doesn't end when their new bed is delivered. Providing ongoing support and reassurance is an important part of the service we aim to deliver for years to come.

Thank you for choosing Comfomatic and for recognising the care and professionalism of our team.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Classificada 5 em 5 estrelas

I just had my bed delivered

I just had my bed delivered. Ghe guys were helpful , polite and considered everything

2 de outubro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Susan, thank you so much for your lovely 5-star review.

It's wonderful to hear that our delivery team were so helpful, polite and considerate when installing your new bed.

We believe that delivering a new bed is about much more than simply bringing it into your home. It's about treating our customers and their homes with care and respect, making sure everything is taken care of and leaving you feeling happy and confident with your new purchase.

Thank you for choosing Comfomatic and for taking the time to recognise the efforts of our team. We'll be delighted to pass your kind comments on.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Classificada 5 em 5 estrelas

Very helpful

Very helpful. I have a chair. And I love it. This has help me day to day.and the staff are very caring. Thank you

23 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Tina, thank you so much for your wonderful 5-star review.

It’s lovely to hear how much you love your Comfomatic chair and, most importantly, that you feel it is helping you in your day-to-day life.

Your kind words about our staff being so caring mean a great deal too. Looking after our customers is every bit as important to us as the products we provide, and we’ll be delighted to share your comments with the team.

Thank you for choosing Comfomatic and for sharing your experience with us.

We wish you many more days of deep, refreshing relaxation in your Comfomatic Ultra High Leg Lift Chair.

Classificada 5 em 5 estrelas

This is a God send

I have a chair from comfomatic . Which my partner uses all the time. This has made a day to day difference life. I have no idea what he would be like with out it. All I can say this is a God send.

23 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Brian, thank you so much for your wonderful 5-star review.

It means a great deal to hear what an important part your Comfomatic chair has become in your partner’s day-to-day life. Knowing that he uses it all the time and that you describe the difference it has made as “a Godsend” is a wonderful endorsement in your own words.

Thank you for taking the time to share such heartfelt feedback with us.

We wish your partner many more days of deep, refreshing relaxation in his Comfomatic Ultra High Leg Lift Chair.

Classificada 5 em 5 estrelas

Good service looking forward to good…

Good service looking forward to good night sleep'

15 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Lesley, thank you so much for your wonderful 5-star review.

It’s lovely to hear that you received such good service and that you’re now looking forward to enjoying your new bed.

Thank you for choosing Comfomatic and for sharing your experience with us.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Classificada 5 em 5 estrelas

From start to finish they have be…

From start to finish they have be brilliant. The rep was help full. The fitting team where so good and would not let me left a finger. Thank you

15 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Marylyn, thank you so much for your wonderful 5-star review.

It’s fantastic to hear that your experience with Comfomatic was brilliant from start to finish — from the helpful service provided by our representative through to the care and attention shown by our fitting team.

Hearing that they “wouldn’t let you lift a finger” is exactly the kind of service we want our customers to experience, and we’ll be delighted to pass your kind words on to the team.

Thank you for choosing Comfomatic and for taking the time to share your experience with us.

Classificada 5 em 5 estrelas

Good service pleasant men very…

Good service pleasant men very respectful

11 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Elaine, thank you so much for your wonderful 5-star review.

It’s lovely to hear that you received such good service and that our team were pleasant and, importantly, treated you and your home with respect throughout.

Thank you for choosing Comfomatic and for taking the time to share your experience with us.

Classificada 5 em 5 estrelas

This company 5 start I'v had my bed for…

This company 5 start I'v had my bed for years and I have chiar aswell. I have no idea what I would be like with out them they help so much.

10 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Robert, thank you so much for your fantastic 5-star review.

Having enjoyed both your Comfomatic bed and chair for many years, there can be few stronger recommendations than hearing you say you don’t know what you would do without them.

It was a pleasure to see you again during your annual service, and we’re especially delighted that you have chosen Comfomatic once again for your new bed. Your continued trust in us over the years means a great deal to the whole team.

Thank you for being such a loyal Comfomatic customer.

We wish you many more days of deep, refreshing relaxation in your Comfomatic Ultra High Leg Lift Chair — and many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Classificada 5 em 5 estrelas

Very good over all

10 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Alan, thank you for your 5-star review.

It’s great to hear that you’ve had such a positive overall experience with Comfomatic.

Thank you for choosing us and for taking the time to share your feedback.

Classificada 5 em 5 estrelas

The where very good

The where very good. The rep was so helpful thabk you.

9 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Ann, thank you so much for your wonderful 5-star review.

It’s lovely to hear that you had such a positive experience and that our representative was so helpful. We’ll be delighted to pass your kind comments on to the team.

Thank you for choosing Comfomatic and for taking the time to share your experience with us.

Classificada 5 em 5 estrelas

Love my bed

Love my bed. I have been having a hard time with my health and this bed has be helping me throw.

9 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Linda, thank you so much for your wonderful 5-star review.

We’re delighted to hear how much you love your bed and, especially, that you feel it has been helping you through what sounds like a difficult time.

Hearing that your Comfomatic Sleep System is providing you with comfort when you need it most means a great deal to us. Thank you for taking the time to share your experience.

We wish you many more nights of deep, refreshing sleep on your Comfomatic Sleep System.

Classificada 5 em 5 estrelas

Just had my delivery tonight

Just had my delivery tonight , I am very happy with the bed and the instalation team, very friendly and helpful

8 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Kevin, thank you so much for your wonderful 5-star review.

It’s lovely to hear that you are so happy with your new bed and that our installation team made such a positive impression. We’ll be delighted to pass on your kind comments to the team.

Thank you for choosing Comfomatic and for sharing your experience so soon after your delivery.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Classificada 5 em 5 estrelas

I’v had my bed for about 1 year

I’v had my bed for about 1 year. I sleep better at night and I find after time goes on it’s getting better and better thank you

8 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear Melvyn, thank you so much for your wonderful 5-star review.

It’s especially rewarding to hear from you after around a year of owning your Comfomatic bed. Knowing that you are sleeping better at night and, even after a year, feel that your experience is getting “better and better” is a wonderful endorsement.

Thank you for choosing Comfomatic and for coming back to share how you are getting on with your bed.

We wish you many more nights of deep, refreshing sleep on your Comfomatic Sleep System.

Classificada 1 em 5 estrelas

Two cold calls within an hour

Two cold calls within an hour, patronising tone promising a £30 voucher in exchange for filling in a questionnaire after a product demo. Questions about medication? Clearly preying on the elderly and vulnerable, it's pretty obvious that this company is using the old direct sales tactics which you would hope had died out by now. Apparently they called because I had opted in to marketing...nope, not with a company I'd never even heard of until today so it's clear they are either buying lists of suitable victims or simply using the electoral roll to identify them.

8 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear DMR, thank you for your feedback. We are sorry to hear that you received two calls within such a short period and that you were unhappy with the way those calls were handled.

Comfomatic does not wish to contact anyone who does not want to hear from us, and we take concerns about telephone marketing and consent very seriously. Where we contact someone for marketing purposes, we expect there to be an appropriate basis for that contact and a record explaining how their details were obtained.

We are also concerned by your impression that questions about health or medication were intended to identify or target vulnerable people. That is not the purpose of our conversations. Where questions about an individual's circumstances are relevant, they are intended to help us understand whether our products may be suitable and whether any additional care or consideration may be required.

From the information available in this review, we are unable to identify the contact record or establish why two calls were made. Please contact our Customer Service team on 0151 559 1140 so we can identify your details, investigate the source and basis of the contact, review the calls themselves and ensure that your details are suppressed from any future marketing.

We apologise for the inconvenience and concern caused.

Classificada 5 em 5 estrelas

Good service right size being 6ft 2…

Good service right size being 6ft 2 comfortable should start to get a good night's sleep

8 de setembro de 2026
Opinião espontânea
logótipo da Comfomatic

Resposta da Comfomatic

Dear David, thank you so much for your wonderful 5-star review.

We’re delighted to hear that you received such good service and, importantly, that at 6ft 2 your new bed is the right size for you and you are already finding it comfortable.

Finding the right bed for the individual is an important part of the Comfomatic experience, so it is lovely to hear that you are so pleased with your choice.

Thank you for choosing Comfomatic.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

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