We purchased a Comfomatic adjustable king sized bed in 2023. I suffered from a bad back with much pain and COPD. I now sleep much better and wake up pain free and don't wake up in the night with... Ver mais
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The sales process and bed delivery were excellent and it is good that there is a follow up and after care service offered. The whole sales and bed installation was handled very effeiciently and the sa... Ver mais
A empresa respondeu
Excellent customer service. Everything well explained and not rushed. Would highly recommend. Whole thing felt personalised im very happy
A empresa respondeu
The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.
Informações de contacto
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, Reino Unido
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4,6
Excelente
309 opiniões
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Don't let these people in your home.
Agreed to book an appointment for a sales rep to visit and was told it would be no more than 30-40 mins. In the end they were here for 2 1/2 hours they didn't seem to take the hint to go away. The presentation on their beds is all based on lots of "pseudo" science and ridiculous claims about how their (£10,000) beds improve sleep. Don't let these people in your home.
6 de julho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Martin, thank you for your feedback. We are sorry to hear you were unhappy with your experience.
The feedback we receive about our home demonstrations is usually very positive, with many customers telling us they value the time taken to explain the product, its features, and how different positions may assist with comfort, relaxation and sleep.
That said, we are sorry if you felt the appointment lasted longer than expected or that the presentation did not meet your expectations. We certainly do not wish anyone to feel uncomfortable in their own home, and your comments will be reviewed internally.
For clarity, Comfomatic does not use pseudo-science and we do not suggest that our products are medical devices or guaranteed to improve health. Our presentations are intended to explain adjustable comfort, positioning, product features and the importance of good sleep in a clear and practical way.
We are sorry that, on this occasion, your experience did not reflect the standard we aim to provide.
I just had my bed delivered today
I just had my bed delivered today, and everything went smooth.
7 de julho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Christine, many thanks for this great feedback, it is very much apreciated. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
Resposta da Comfomatic
Dear KAren, thank you so much for your lovely 5-star review.
We’re delighted to hear that you found our service to be both efficient and professional. Our team work hard to make every stage of the customer journey as smooth and straightforward as possible, from the initial home demonstration right through to delivery and installation.
Thank you for taking the time to share your experience with us.
We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
I m surprise the bed delivery was done…
I m surprise the bed delivery was done so efficently and on time. A pleasant experience
1 de julho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Lionel, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you were pleasantly surprised by how efficiently your new bed was delivered and installed. Our team work hard to ensure every delivery arrives on time and that the whole experience is as smooth and stress-free as possible.
It’s lovely to know that your experience with Comfomatic was such a positive one.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Absolutely hustle free and no problems
Absolutely hustle free and no problems, explaination and teaching is superb
30 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Brenda, thank you so much for your wonderful 5-star review.
We’re delighted to hear that your experience was completely hassle-free and that everything went smoothly. Taking the time to explain all the features of your new bed and making sure you feel confident using it is an important part of the service we provide, so it is lovely to hear that our demonstration and guidance met your expectations.
Thank you for taking the time to share your experience with us.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Purchase and delivery of bed
Salesman was very thorough explaining the function and benefits of the bed. Delivery was scheduled and rescheduled to meet our convenience. Installation and assembly was quick and tidy, by friendly delivery people - and confirmation phone calls before and afterwards were polite and thoughtful. Looking forward to trying out the actual bed tonight…
30 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Nick, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you enjoyed such a positive experience from your initial home demonstration right through to the delivery and installation of your new bed. It’s lovely to know that your representative took the time to explain the features and benefits clearly, and that our team were able to arrange delivery at a time that suited your convenience.
We’re also pleased that you found our installation team friendly, efficient and respectful, and that our confirmation calls before and after delivery helped make the whole experience smooth and reassuring.
Thank you for taking the time to share your experience. We hope your first night on your new bed is the beginning of many comfortable and restful nights.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Well done to Everyone
I had great experience from the Representative Chimereze who explained what the chair could do to better my health and life. He was excellent in explaining everything to me and I'll give him 10 out of 10.
The driver Micheal delivered on time. He was excellent in fitting the chair together and showing me how the chair operated, he also worked really hard to get chair up to my flat up the stairs as the lift was out of order. I'll also give him a massive 10 out of 10.
Well done to all those at Comfomatic for all the help and assistance to ensure everything ran smoothly.
I also congratulate everyone on the Service, the delivery and the product, well done.
26 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear John, thank you so much for your wonderful 5-star review.
We’re absolutely delighted to hear about your experience and to know that both Chimereze and Michael made such a positive impression. We will make sure your kind words are shared with them both.
It’s lovely to hear that Chimereze took the time to explain all the features of your new chair so clearly, helping you choose the right solution for your needs. We’re equally pleased that Michael ensured your chair was delivered and installed professionally, taking the extra time and effort to carry it upstairs when the lift was out of order and making sure you felt confident using it before he left.
Thank you also for your generous comments about our whole team. Providing outstanding service from the initial home demonstration through to delivery and installation is something we take great pride in, and it is wonderful to know we achieved that for you.
We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
Thank you for coming so soon
Thank you for coming so soon. It was a good experience to have the massage on the bed put back on. Excellent and friendly service.
26 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear David, it’s our pleasure to serve you. We wish you many nights of deep refreshing sleep on the all new Comfomatic Sleep System
We have had the chair for four years…
We have had the chair for four years and even when we had a problem the service team were brilliant. We cannot fault the service or sales teams.
26 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Kareen thanks so much for the important feedback, it’s great to hear we delivered the wow factor
Good fast services
24 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Tony thanks for the feedback, it was very much appreciated.
Brilliant service from sales rep and…
Brilliant service from sales rep and delivery drivers
24 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Jane, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you received brilliant service from both your representative and our delivery team. Providing a professional, friendly and helpful experience from the initial home demonstration right through to delivery and installation is something we take great pride in.
It’s lovely to know that your new Comfomatic Ultra High Leg Lift Chair has made such a positive impression.
We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
The delivery and setting up went very…
The delivery and setting up went very smoothly
19 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Mrs Cresswell and Mr Driscoll thank you so much for your lovely 5-star review.
We’re delighted to hear that the delivery and installation of your new bed went so smoothly. Our team work hard to ensure every customer enjoys a straightforward and stress-free experience, so it is wonderful to know everything was set up quickly and efficiently for you.
Thank you for taking the time to share your feedback.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Resposta da Comfomatic
Dear Ken, thank you so much for your lovely 5-star review.
We’re delighted to hear that you found our team to be so helpful and caring. Providing a friendly, supportive and professional service is at the heart of everything we do, and it is wonderful to know that this was reflected in your experience.
Thank you for taking the time to share your feedback with us.
We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
Two amazing fellows set up my bed and…
Two amazing fellows set up my bed and chair absolutely pleased. Put in touch with Comfomatic looking forward very peaceful days in my chair and nights in my bed. I would recommend Comfomatic to everybody a good choice.
17 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Ruby, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you are pleased with both your new bed and chair. Providing products that improve comfort, relaxation and quality of life, together with a professional and caring service from demonstration through to delivery and installation, is exactly what we strive to achieve.
Thank you for taking the time to share your experience and for choosing Comfomatic.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System, and many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
Very professional very happy the bed…
Very professional very happy the bed looks brilliant
17 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Frank, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you found the service professional and that you are so pleased with the appearance of your new bed. Our aim is always to provide a smooth and enjoyable experience from the initial home demonstration right through to delivery and installation.
It’s lovely to know that your new bed has made such a positive first impression, and we hope it brings you many years of comfort and support.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
What a great company!
From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was explained in great detail. The bed looks amazing and we can’t wait to try all the functions especially the built in massager. Would recommend this company 100%.
16 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Patricia, thank you so much for your wonderful 5-star review.
We’re delighted to hear that your experience was such a positive one from the initial home demonstration right through to the delivery and installation of your new Dual King Size Comfomatic Sleep System. Ensuring our customers feel comfortable, informed and well looked after throughout the entire journey is something we take great pride in.
It’s especially lovely to hear your kind comments about our delivery team. Treating every customer’s home with care and taking the time to explain everything thoroughly are important parts of the service we strive to provide.
We are thrilled that you are already so pleased with the look of your new bed, and we hope you enjoy exploring all of its features and benefits for many years to come.
Thank you once again for your recommendation, and we wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
I had my bed serviced today and i am…
I had my bed serviced today and i am happy with it
16 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Malcolm, thank you so much for your 5-star review.
We’re delighted to hear that you were happy with the service visit and that your bed is continuing to provide the comfort and support you expect from your Comfomatic Sleep System.
Looking after our customers long after delivery is an important part of the service we provide, so it is wonderful to receive such positive feedback following your recent service appointment.
We wish you many more nights of deep, refreshing sleep on your Comfomatic Sleep System.
Excellent first class service
Excellent first class service, from all members of the team.
10 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Les, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you received excellent service from all members of the Comfomatic team. Providing a friendly, professional and caring experience from the initial home demonstration right through to delivery and installation is something we take great pride in.
Thank you once again for taking the time to share your experience with us.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Iam very happy with the service I…
Iam very happy with the service I received, both gentlemen very polite helpful and respectful.They everything in time and explained what they where doing and gave the demonstration of the bed. I was very happy with the service of the bed.
Thank so much.
10 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Rita, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you were so pleased with the service you received. It’s lovely to know that our delivery team were polite, helpful and respectful, took the time to explain everything clearly, and demonstrated how your new bed works.
Our aim is always to make sure customers feel comfortable and confident with their new bed from the moment it is installed, so it is wonderful to hear that reflected in your experience.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Received an unsolicited sales call from…
Received an unsolicited sales call from this company this morning. Irritating and pushy, would not take "no" for an answer.
9 de junho de 2026
Opinião espontânea
Resposta da Comfomatic
Dear Marie, thank you for your feedback. We are sorry to hear you were unhappy to receive a call from us.
Comfomatic does not wish to contact anyone who does not want to hear from us, and we take these concerns seriously. If we have contacted you, we believe this may have followed a response to a marketing campaign, and we would always expect any contact to be handled in line with the appropriate consent requirements.
From the information available in this review, we are unable to identify the contact record. Please contact our Customer Service team on 0151 559 1140 so we can identify the record, investigate why you were contacted, and ensure we suppress any future contact.
Once again, we apologise for any inconvenience caused.
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