Comfomatic Opiniões 

Resposta da Comfomatic

9/06/2026

Dear Cynthia , thank you so much for your wonderful 5-star review.

We’re delighted to hear that your Comfomatic bed has been helping you for so many years. There is no better compliment than hearing that you enjoy it so much you find it difficult to get out of bed in the morning!

Providing lasting comfort and support is exactly what we aim to achieve for every customer, so it is lovely to hear that your bed continues to make such a positive difference.

We wish you many more nights of deep, refreshing sleep on your Comfomatic Sleep System.

Resposta da Comfomatic

9/06/2026

Dear Mr Atkins, thank you for your feedback. We are sorry these serious concerns have been raised.

Comfomatic has carried out a full investigation into the matters raised, including the appointment history, sales and finance documentation, payment record, delivery details and recorded calls.

That investigation did not support the allegations of pressure selling, an unauthorised visit, inappropriate cash handling at the point of sale, the sale of a bespoke product, or that Comfomatic had been made aware of any Lasting Power of Attorney arrangement at the time of sale.

As we do not hold consent or verified legal authority to discuss the customer’s account with you publicly, we have responded directly to the customer with the outcome of our investigation.

We are sorry you remain dissatisfied, but we are unable to discuss the customer’s personal account details further in this forum.

Resposta da Comfomatic

Actualizada a 9/06/2026

Dear Diane, thank you so much for your lovely 5-star review.

We’re delighted to hear that everyone you met was kind, helpful and friendly. Providing a caring and professional service from the initial home demonstration right through to delivery and installation is something we take great pride in.

As your new bed has only just been delivered, we hope you are settling in comfortably and already beginning to enjoy the benefits it has to offer.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Resposta da Comfomatic

9/06/2026

Dear Karen, thank you so much for your wonderful 5-star review.

We’re delighted to hear that your representative was so helpful and took the time to help you choose the best bed for your needs. Making sure every customer feels comfortable, informed and confident in their decision is exactly what our home demonstrations are designed to do.

It is also lovely to hear that our delivery team were so helpful and made everything easy for you during delivery and installation.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Resposta da Comfomatic

9/06/2026

Dear Mr Croft, thank you so much for your lovely 5-star review.

We’re delighted to hear that your Comfomatic chair was delivered by such polite and helpful members of our team, and that your experience was a positive one. Our aim is always to provide a professional and friendly service from demonstration through to delivery and installation.

We hope you are settling in comfortably and enjoying all the benefits your new chair has to offer.

We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.

Resposta da Comfomatic

27/05/2026

Dear Katherine

Thank you so much for your wonderful 5 star review.

We are delighted to hear that after one year your Comfomatic bed is still making such a positive difference and helping you sit up comfortably without back ache. There is nothing better for us than knowing our customers continue to enjoy the benefits of their bed long after delivery.

We truly appreciate your kind words and are so pleased to hear it has been one of the best purchases you have made.

We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Resposta da Comfomatic

27/05/2026

Thank you for your review. We are naturally disappointed to read your comments, particularly as we understand that a number of efforts were made over time to assist you with comfort adjustments and ongoing support.

As with all adjustable sleep systems, comfort can sometimes require adjustment periods and fine tuning, which is why further advice and recommendations were provided during our visits and communications with you.

We are sorry that you remain unhappy with your experience. However, we do feel it is important to note that support was provided over an extended period, including visits, advice, and a heavily reduced replacement mattress offer made outside of standard warranty terms in an effort to help resolve matters for you.

Regarding the service plan, we regret if you felt appointments were not arranged as expected and appreciate your feedback on this point.

Resposta da Comfomatic

27/05/2026

Dear Jean

Thank you so much for your wonderful review.

We are delighted to hear you are really pleased with your new bed and that both our sales representative and delivery installation team provided you with a great experience from start to finish.

Your kind comments mean a great deal to all of us here at Comfomatic.

We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Resposta da Comfomatic

27/05/2026

Dear Sharon

Thank you so much for your lovely review and for being valued Comfomatic customers since 2023.

We are delighted to hear that you are happy with your two chairs and bed, and that our recent service visit gave you the confidence to share your experience.

Your continued support means a great deal to everyone here at Comfomatic and we truly appreciate your loyalty over the years.

We wish you many nights of deep refreshing sleep and many days of deep refreshing relaxation with your Comfomatic Sleep Systems and Chairs.

Resposta da Comfomatic

27/05/2026

Dear David

Thank you so much for your wonderful review and recommendation.

We are delighted to hear that after 3 years your Comfomatic bed is still making such a positive difference to your back and helping you relax before going to sleep. There is nothing more rewarding for us than knowing our customers are experiencing greater comfort and improved rest.

Your kind words and continued satisfaction mean a great deal to everyone here at Comfomatic.

We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Resposta da Comfomatic

27/05/2026

Dear Terence

Thank you so much for your wonderful 5 star review.

We are delighted to hear that your bed is extremely comfortable and helping you enjoy a good night’s sleep. Knowing our customers are resting comfortably is exactly what we strive for at Comfomatic.

Your kind feedback means a great deal to our entire team.

We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Resposta da Comfomatic

27/05/2026

Dear Arthur

Thank you so much for your wonderful 5 star review.

We are delighted to hear you received great service from both our sales representative and delivery installation team. We are sure you will love your new bed and we truly appreciate you choosing Comfomatic.

Your kind feedback means a great deal to everyone here at Comfomatic.

We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Resposta da Comfomatic

27/05/2026

Dear Joan,

Thank you for bringing this to our attention.

We take any concerns involving vulnerability, sales conduct, cancellation, and customer contact extremely seriously. We are unable to discuss individual customer circumstances on a public platform, particularly where the comments relate to a third party.

For data protection reasons, we must ensure we have the customer’s authority before discussing their account or order with anyone else. Where contact attempts have been made, this may have been to confirm the customer’s instructions directly, verify cancellation wishes, or obtain permission to speak with a representative.

We would welcome the opportunity to investigate this fully, including the appointment records, cancellation request, call history, delivery arrangements, and any authority provided to act on the customer’s behalf.

Please ask the customer, or their authorised representative, to contact our customer care team on 0151 559 1140 so this can be treated as a formal complaint and reviewed by senior management.

Resposta da Comfomatic

27/05/2026

Dear John

Thank you so much for your wonderful 5 star review.

We are delighted to hear that our fitters provided such excellent service and that our representative was able to help you with all the information you needed. Your kind comments about our team being so helpful mean a great deal to everyone here at Comfomatic.

We truly appreciate your feedback and your trust in Comfomatic.

We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Resposta da Comfomatic

9/05/2026

Dear Tony, thank you so much for your fantastic 5-star review.

We’re delighted to hear how pleased you are with your new bed and that both your representative and our installation team provided such a helpful and professional service throughout. Making sure customers feel comfortable, informed and well looked after from the initial home demonstration right through to installation is something we take great pride in.

It’s especially lovely to hear that everything was fully explained during delivery so you could feel confident using your new bed straight away.

Thank you once again for your recommendation, and we wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Resposta da Comfomatic

1/05/2026

Dear David, thank you for your feedback. We are sorry to hear you were unhappy to receive a call from us.

Comfomatic does not wish to contact anyone who does not want to hear from us, and we take these concerns seriously. If we have contacted you, we believe this may have followed a response to a marketing campaign, and we would always expect any contact to be handled in line with the appropriate consent requirements.

From the information available in this review, we are unable to identify the contact record.

Please contact our Customer Service team on 0151 559 1140 so we can identify the record, investigate why you were contacted, and ensure we suppress any future contact.

Once again, we apologise for any inconvenience caused.

Resposta da Comfomatic

Actualizada a 1/05/2026

Dear Chris, thank you so much for your wonderful 5-star review.

We’re delighted to hear that Steve looked after you so well during the presentation and ordering process, and that John and his team provided such a proficient service when removing your old bed and delivering and installing your new Comfomatic replacement.

Our aim is always to make the whole experience feel smooth, professional and reassuring from the initial home demonstration right through to installation, so it’s lovely to hear that reflected in your feedback.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Resposta da Comfomatic

28/04/2026

Thanks so much for the feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System

Resposta da Comfomatic

28/04/2026

Dear Ian thanks for the great feedback and your brand loyalty. It is very much appreciated.

Resposta da Comfomatic

24/04/2026

Dear Brendah thank you so much for the great feedback. It’s good to hear that the Comfomatic Sleep System has had such an impact. We wish you many nights of deep refreshing sleep on your Comfomatic Sleep System.