Compareairportparkings Opiniões 

Great service, appart from the fact that they ask you to call 30mins before drop off but no one picks up the phone, then the guy showed up 30 mins late and I almost missed my flight, they’re rude on the phone and when I started complaining they hung up on me. Well done!

DO NOT USE THIS SITE.
Booked three times through them, two shambolic experiences with the promoted companies, the third was a cancellation due to the previous experiences. No refund due to the small print, my bad I guess.
Meet and Greet should be what it says, not ring and wait 4 hours on the first occasion and 3 hours on the second.
The first was at Luton airport, details I no longer have and the second was Gatwick airport. A company called 247 Aiport parking but are also connected to Sapphire parking.
My impression is, Compare the Parking do not due diligence on these companies that sign up to use this site. When you complain they lay the blame solely at the service provider and to take it up with them. You try getting these providers to engage with you after they have had your money, good luck.

We arrived at Secure Airport Transfer and was told we had to pay an extra £13 for admin and transfer fee this was never mentioned when I paid. On our return journey I informed them we needed to be collected this was the 19th September. It was then they said I owe money and I had to pay to be picked up. I checked my booking and yes I think I could have made a mistake but unsure? My booking started on the 12th September 2026 4:00am and it ended on the same day at 16:00 pm just 12 hours later very weird and was charged £43:94. The guy was blunt on the phone and said I owed a further £105 but with an online discount he said £84 payable otherwise we wouldn’t have been collected or our car released. It was along day so paid but very unhappy so we was finally collected 40 minutes after paying I went to the hunters office to inquire about our booking and reason with the guy and asked why the original payment of £43.94 had been dismissed and had been charged for a further 7 days parking. He was very unhelpful and smirking which didn’t help. Who pays for £43.94 for 12 hours parking really bad service do not use.

Paid £53.00, to be told that I would have to pay an extra charge for dropping and picking the car up at the terminal, so now i have to go online and pay the additional costs before I'm issued a £60 penalty notice.

I should of just parked it in the field where it was kept

STAY AWAY from these cowboys and Indians

The parking is located on a farm and the road leading up to it is not suitable for vehicles, like something out of a 3rd world country. From the moment I arrived till I was dropped off at the airport took nearly 45 minutes... Avoid if possible.

Very disappointed with the airport parking service. The price shown on the website did not clearly include the Airport Levy charges of £13 each way. These additional charges were only made clear afterwards, which made the final cost significantly higher than the price I was expecting.

The website should clearly display all mandatory charges upfront so customers can make an informed decision before booking. If I had known about the additional £13 each way charge at the time of booking, I would have reconsidered using the service.

Please be more transparent about these charges and make sure the full cost is clearly shown before customers complete their booking.

Paid £1.99 for the delay insurance- I made them aware 48 in advance my flight was changed back by 1 hour. They then had the cheek to try and charge me £20 to change it as an “admin charge “. So why pay the insurance ???? Absolute shambles of a company - avoid

Good website, easy to find what I wanted.

If anyone has gone for this company and want to amend their times/dates go to to your chosen airport car park directly rather than through this company. They charge you an amendment fee for literally no reason but if you go through the airport parking directly they do not charge you.

Worst car parking booking I’ve ever had. Company was a joke, and I should have been cautious of the cheap deal. Site we arrived at is ramshackle and they dropped us off at the wrong terminal and demanded we took the shuttle as there was traffic - driver was appallingly rude. Car was dirty on return, waited ages to be collected and they didn’t know where our car was on site, despite us having the key. Found it wedged into a muddy area at the side of a barn down a dirt track. AVOID THIS COMPANY AT ALL COSTS. The fact this site sells their services also questions your ethics and professionalism. If I could have given zero stars, I would have.

DO NOT USE! Dreadful experience from start to finish, email said to go to orange car park and we should of gone to green, got stuck at the gate that wouldn’t let us in and couldn’t reverse out as enormous queue behind us. Ended up another person in queue gave their number plate to let us in car park to then drive out and go to green park. On return called at 15:22 to be told car would be with us in 45 mins, after several phone calls the car finally arrived at 16:53. We then couldn’t get out of the car park with the ticket they gave us and it took 2 hours of trying to sort it out with company and having to pay £25 to eventually get out of car park. What we thought was going to cost us £72 for the week ended up costing £113 with levy charges and many hours wasted trying to get home. Will never use them again and strongly advise you not to!

Straight forward, quite easy actually.

We arrived and were dealt with promptly which was helpful as we were running late for our flight . The shuttle bus left with 10 mins of us arriving and got us their in time for our flight

Terrible service.

Drop off was meant to be in the orange car park outside the terminal but when I rang ahead they said green car park (it would have been cheaper to just park directly here).

On pickup, had to wait 50 minutes for the car to be delivered back to me.

That was the good service - my parents who we were travelling with had to wait over 3 hours to get their car/get the ticket sorted to leave the car park.

Avoid at all costs

Extremely poor service with worse customer service

So easy to book, prices excellent compared to booking direct with airport.

I went with Sapphire Parking Gatwick through the site Compare Airport Parking. I was left stranded without someone to pick up said “within 10-15 minutes” when trying to call multiple times to their number, with no response and eventually turned off! (Screen recording proof).

Will be requesting full refund and compensation.

I’d thought I booked parking 2 months ago but found no trace! So had to book for next week! Booking process was easy and successful - and a good price!
Thank you very much.

We pre booked parking at Luton Airport and as instructed we called the number provided on our return but the staff refused to bring the car back.
They gave us 1000 excuses why not, such as we locked your keys inside or we locked the key in the office etc. After 2 hours of trying to get to the bottom of the story, they gave us a lift to our car and we managed to take it.
Worst experience ever, it lasted 2 hours of my life at 1am to deal with a bunch of idiots.

The process was really easy, no confusion, easy format and plenty of details were provided. One of the best value prices around and shows a clear comparison between options!