Compass Fostering Opiniões 115

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Compass is a lovely company to work for on our experience, it really helps when you find the right social worker to support you. Compass has a straight forward system to use for note recording and eva... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve been fostering with Compass for nearly 8 years and had no experience previously. We have 2 children in our care, long term. Compass offer a fantastic wide range of training which can be tailored... Ver mais

Classificada 5 em 5 estrelas

Working with professionals in a wide range of departments who hear your voice and value your opinion is a breath of fresh air!

A empresa respondeu

Classificada 1 em 5 estrelas

Despite reassurances from Compass that people only get turned down if there is something ‘very severely wrong’ We have been turned down but cannot be told what has been said against us. Impossible... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de protecção de menores

Escrito pela empresa

Compass Fostering is a leading and respected independent fostering agency in the UK. We have been recruiting and training foster carers for over a decade, and pride ourselves in delivering the highest standard of support for our carers.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

I would highly recommend Compass Fostering

Genuinely, I have had a great experience with Compass. They have supported me from my first enquiry all the way through assessment and the final panel. After approval, I have also received a great deal of support and guidance. I couldn't have asked for a better experience. If you are looking at becoming a foster carer, I would highly recommend Compass Fostering.

25 de julho de 2025
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Resposta da Compass Fostering

Hi Amanda,

Thank you so much for leaving us a review. We're so glad to hear of the positive experience you've received from Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Classificada 5 em 5 estrelas

Best thing i've ever done

My assessment took a while but it felt very thorough and by the time it was happening, I understood why it needed to be so intense. The social worker I had was very supportive and freindly, and kept me up to date on what was happening. I have been fostering for 6 months now and can't imagine doing anything else. I get regular check ins with my social worker and the support groups are also a nice way to catch up with other carers and share experiences.

1 de janeiro de 2025
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Resposta da Compass Fostering

Hi Jayne

Thank you so much for leaving us a review. We are so pleased to hear that the process went well for you, and you feel as though you have received support from your social worker and community! We'll be here for you as you continue on your fostering journey.

All the best,
Compass Fostering

Classificada 1 em 5 estrelas

Stay away from this company!!!

Stay away from this company!!!
I have had a daunting and soul damaging experience with this company. Their devious process plan has wasted months of my time, my passion to become a foster parent has been dented and my personality would never be the same as I was only couple of months ago.

1 de abril de 2025
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Resposta da Compass Fostering

Hello Anupama,

We are so sorry to hear you haven't had a positive experience with Compass Fostering. Unfortunately, there isn't enough information in your review for us to contact you directly. We would like the opportunity to discuss this further with you. Please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Classificada 5 em 5 estrelas

Clear information and regular contact…

Clear information and regular contact through the process. We felt comfortable that we were kept abreast of the progress made and fully supported with next steps.

17 de abril de 2025
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Resposta da Compass Fostering

Hi Amanda,

Thank you so much for leaving us a review. We are so pleased to hear the process went well for you! We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Classificada 1 em 5 estrelas

Diabolical assessment process.

Diabolical assessment process.

My husband and I have spent 4 months in the assessment process and have found communication to be very poor from the get go. Disinterested staff and calamitous administration across the board.

We were pushed into a fast-tracked panel approval being told we were effectively perfect until the panel assessment manager decided otherwise and began to question everything our assessing social worker had raised with us. Out of context and for the most part, seemingly irrelevant information was dredged out of nowhere, and we were accused of lying in the process which was stunning given the fact we threw ourselves fully into the whole process, attended all training and kitted our house our ready for children.

I would avoid this agency at all costs, especially if you have a criminal record for anything at all. Compass states they are looking for "potential, not perfection" but were were described by the assessment manager as "too perfect" on paper. We understood everyone else had signed off on us including the medical advisor and we should have been going to panel, but this particular assessment manager did not want to see us proceed any further, despite our social worker's report pretty much glowing on our credentials and motivations for fostering.

Clearly a very corporate and profit driven agency who absolutely are NOT child focused at all; potential applicants are treated as nothing more than profit centres for these money grubbers.

If you're thinking of fostering, choose anyone else but these people. Unprofessional from start to finish.

16 de abril de 2025
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Resposta da Compass Fostering

Hi James,
Thank you for taking the time to write us some feedback. We are sorry to hear that your experience with us was negative. We have informed our carer recruitment team and someone will try to get in touch to find out more about what happened. In the meantime If you would like to discuss the matter further, please send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Kind regards,
Compass Fostering

Classificada 5 em 5 estrelas

Thank you Compass

We were impressed with the empathetic, sensitive assessor who made time to get to know our birth child and hear their voice during our transfer.
Our induction and welcome to Compass has made us feel very respected and supported. It really provides us with peace of mind for when a child is placed.
We have found communication (whether it be support groups, carer ambassadors, s/workers or operational managers), excellent and we know we can trust these professionals to help us therapeutically meet the needs of any child placed in our care.

17 de dezembro de 2024
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Resposta da Compass Fostering

Hi Chris, Thank you for taking the time to leave us a review. We're happy you have felt have supported on your journey, we'll be here every step of the way :)

Classificada 5 em 5 estrelas

Top company to work for.

Been employed by sunbeam over 2 years and have time say it's the best organisation I've worked in..brilliant staff amazing support from every member..Support team is very forthcoming and always go the extra mile.

6 de março de 2024
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Classificada 4 em 5 estrelas

A New Chapter

I found the experience enjoyable and interesting. At times it was intense and I did expect it to be intrusive due to the nature of the subject, but to be honest I found it all okay. It was interesting, especially the family input and the feelings of support that was provided to me. Catherine the social worker was really nice and made the experience relaxing when she visited me. I was aware she would capture all the details and I know this is her job as she has to keep children safe. I was worried about my medical but that was okay too. I did feel trying to get refences really hard as some were so long ago, but it all went really well in the end. I would certainly recommend the process to family and friends

14 de abril de 2024
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Resposta da Compass Fostering

Thank you so much for your review. We are so pleased you have started your fostering journey with Compass and your appreciation for why the application process needs to be thorough.
Wishing you every success in your fostering journey, and of course, you know where we are if you need any extra support.

Classificada 1 em 5 estrelas

100% would not recommend using this agency

100% would not recommend using this agency. It has been an absolute night mare from the get go of us going through the assessment process to getting our first placement. When we got our first placement we wasn’t even allocated a supervising social worker until nearly 2 months into the placement. We have also been back and forward for months on end and still on going issues with our dog and the placement. We were advised by a dog assessor that they had sent out to get an exemption certificate because they are saying he told them that there is xl bully characteristics, which we did follow the advice given aswell as insuring the dog. In the process of assessment they destroyed have of my partners furniture. After this had happened they were all sweet with the dog being in the home until the Compass policy had changed, which we are still yet to see this ‘new’ policy.

We ended up voluntarily going to the police and seeking advice and guidance from them. Which they had come out and took the dog away for assessment and shortly after brought her home with no concerns at all and said that she is definitely not an xl bully type breed.

Now they are telling us we have to choose between the dog and continuing our fostering career.

Not only this but we have had absolutely no support at all from compass. This will not be the end for us.

9 de abril de 2024
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Resposta da Compass Fostering

Hi Kieran,
Thank you for taking the time to write us some feedback. We are sorry to hear that your experience with us was negative. We have informed our carer recruitment team and someone will try to get in touch to find out more about what happened. In the meantime If you would like to dicuss the matter further, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Kind regards,
Compass Fostering

Classificada 5 em 5 estrelas

Assessment process for becoming a Foster Carer.

Although the assessment process was very intense and extremely thorough, my assessing social worker was always there to help me through it step by step.
The Skills to Foster course was also intense but very educational and gave a good insight as to what is expected of every Foster Carer and also showed just how much support is there with each and every Foster Child etc which was reassuring.

19 de dezembro de 2023
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Resposta da Compass Fostering

Thank you so much for your review. We are so pleased you have started your fostering journey with Compass. We know how lucky we are to have top carers, and in return we give the very best support we can. Thank you for all that you do!

Classificada 5 em 5 estrelas

brilliant members of staff

brilliant members of staff, so warm and welcoming..
the training programme is excellent.

16 de janeiro de 2024
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Resposta da Compass Fostering

Thank you so much for taking the time to leave us a review. We are pleased you are enjoying your training programme - please don't hesitate to contact us if you need any further support :)

Classificada 5 em 5 estrelas

Very thorough process with lots of…

Very thorough process with lots of support throughout from a dedicated and passionate Conpass, social work team and independent panel assessors.

1 de setembro de 2023
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Resposta da Compass Fostering

Hi Michelle,

Thank you so much for leaving us a review, we are so pleased to hear that you have had a positive experience with Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Classificada 5 em 5 estrelas

Excellent professional company with…

Excellent professional company with care and support to all who want to become foster parents. If you ever need a company to help you along the way Compass will be there for whatever questions you need answering. Total confidence you'll have on your journey to foster with Compass.

16 de agosto de 2023
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Resposta da Compass Fostering

Hi Stanley,
Thank you so much for leaving us a review, we are so pleased to hear that you have had a positive experience with Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Classificada 5 em 5 estrelas

Glad we picked compass

The information and help we recieved from compass and our social worker was very good, our carer to carer rings us on a weekly basis and asks how things are and is always there for us if we need him .we are very pleased with the company all the staff are very friendly and really helpful.

30 de agosto de 2023
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Resposta da Compass Fostering

Hi Susan,
Thank you so much for leaving us a review, we are so pleased to hear that you have had a positive experience with Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Classificada 5 em 5 estrelas

Very friendly

Very friendly, professional team, very helpful right up to panel day, then amazing how they match you to the right children. Great supervision, always there to help, cant fault them.

31 de agosto de 2023
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Resposta da Compass Fostering

Hi Jacqui,

Thanks so much for taking the time to leave a review, we are so pleased to hear that you have had a positive experience with Compass. We're always on hand to help whenever our amazing carers need us.

All the best,
Compass Fostering

Classificada 1 em 5 estrelas

Avoid Compass at all costs!

Compass are good until something goes wrong, then you are on your own!
They don't tell you the about what can go wrong and how open to attack you are being a foster carer, no mention during training. We were shocked by the way we have been abandoned and ignored.
I would never recommend Compass to anyone, they have not been any kind of support during a horrible time and have ruined a good family. Please think twice, especially if you have children of your own! Never again!

1 de maio de 2023
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Resposta da Compass Fostering

Hi Jamie,

We're really sorry to hear your experience of Compass hasn't been positive. I have passed your feedback onto the team and will ensure someone contacts you to discuss this in more detail.

Kind regards,
Compass Fostering

Classificada 5 em 5 estrelas

Amazing agency

Amazing agency, guided fully though the process with nothing but professionalism: incredible training & support. The process has taken us 5 months, we are now awaiting referals for our first child to be placed with us :) highly recommend Compass if you are considering fostering..

5 de abril de 2023
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Resposta da Compass Fostering

Hi Tanya,

We are very happy to hear you've had a good experience with us! Thank you for taking the time to leave us a review. We'll be here support you further.

All the best,

Compass Fostering

Classificada 5 em 5 estrelas

Supported

I have felt totally supported throughout the whole process, I was never made to feel silly with any questions asked, Michelle was fantastic and we formed a great relationship. I feel that I have made the right choice with Compass and feel at this point that I could pick up the phone to anyone on the team and get the help and support I need. My only critisism would be that the three day course which was online, only a couple of us kept our cameras on making it hard to form relationships with the other members.

18 de fevereiro de 2023
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Resposta da Compass Fostering

Hi Jo,

Thanks for taking the time to leave us a review, we really appreciate it. We're thrilled to hear you've had a positive experience with us. I'll be sure to pass on the feedback about our Skills to Foster course to our trainers.

Thank you,
Compass Fostering

Classificada 5 em 5 estrelas

Very supportive company

Lots of in depth training, how through the process is proves they need the best people for the job, always answer any questions and anything I'm unsure of , great support from all the organisation

17 de fevereiro de 2023
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Resposta da Compass Fostering

Hi Tahira,
We are very happy to hear you've had a good experience with us! Thank you for taking the time to leave us a review. We'll be here support you further.

All the best,
Compass Fostering

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