Converse Opiniões 1450

On. Attend notre colis depuis le 12 décembre , après 3 appel aucune réponse sur le statut de notre colis bloqué depuis 15 jours , a part il fait attendre . Prévu pour un cadeau de Noël une honte même pas un remboursement à fuir .

Schuhe defekt nach 2 Wochen, Garantie abgelehnt trotz Beweis, converse Kundenservice ignoriert E-Mails.

Update 18Dec25 - Sadly I did not/have not received my order, but I am pleased with Converse management of this in advising an investigation will start, a refund will be given and a good will gesture discount for a next purchase. Unfortunately, as long as Converse use Evri, I wont purchase directly from their website. Thanks Vega, for your support today.

I think Evri have STOLEN my Converse order! (I will update my review and apologise if I get my order!) That being said, this review is not about Converse rather a review to encourage more retailers like Converse to strongly consider boycotting Evri as the preferred couriers of their goods (which are overall not cheap!) until they can get their act together! I ordered from Converse on the 6th Dec, and since the 10th Dec, after Evri confirming they have my parcel, the tracking updates have ceased! And as we know that AI bot is just going round and round in circles. I contacted Converse yesterday 15/12/25 and it is clear from the advisors response, they are perhaps used to hearing this and simply stated, give it one more day and call back, we will refund you! I mean that's good and all, but Evri are taking the mickey out of both retailers ad customers and I submit they are not fit for purpose.

Ordered 2 pairs of shoes.

Order status showed package had left their facility and courier status was showing that it was awaiting the package - the status did not update for 12 days & all they offered was a refund that could take up to 8 days without even offering to try and locate the package or send an express replacement

I ordered a pair of pure white converses direct from them and when the shoes arrived one of the rings of the laces part was silver and not white. It's clearly a manufacturing issue but when contacting converse they said I would have to send them back, but I would have to pay an extra £5.50 to return them which is ridiculous. How can such a big company treat people like this and it was supposed to be a Christmas present.

NE PASSEZ PAS COMMANDE SUR LE SITE CONVERSE!!
J'ai passé commande poyr une paire personnalisée. 1 mois plus tard je reçois un mail comme quoi mon retour a bien été reçu par Converse. Le problème ? Je n'ai jamais reçu ma commande, logique implacable je n'ai pas pu la retourner. J'appelle le service client qui m'explique que mon colis avait été mis en point relais, mais jamais eu de notif. "On a des problèmes avec UPS". Je rétorque que j'ai sélectionné la livraison à domicile. "Le colis ne devait pas rentrer dans votre bal" sauf qu'aucun livreur n'a jamais sonné chez moi et aucun mail ni SMS. "Nous avons des problèmes avec les sociétés de livraison, il y a beaucoup de problèmes." Et donc? Résultat one dit de repasser ma commande, hors de question pour avoir le même problème. Visiblement c'est normal et personne n'a l'air de se bouger pour régler ça.

I purchased a pair of Chuck Taylor All Star Loafer and wore them four to five times. There is a plastic layer on the outsole peeling off.

Collezione le convers da tantissimo tempo,ho sempre acquistato sul sito e nn ho mai avuto problemi ho un 37 e calzo benissimo un 36 1/2 ho creato pure un paio di convers a mio piacimento e sono arrivate perfette e puntualissime, 5 stelle meritatissime

Penoso, no saben hacer nada... enviarn con direccion incompleta segun ellos por culpa de paypal etc etc... no dan soluciones o las dan y luego son falsas porque no existen.... es la unica empresa del mundo con 0 comunicacion de incidencias con la logistica. No he visto cosa más inutil

The shoes I ordered as a gift were very competitively priced. However, due to their choice of courier, I couldn’t select the day of delivery. The consequence being my order arrived when I was out of the house and taken in by my partner. This wouldn’t have been such an issue, if the address label didn’t have ‘Converse Store’ listed as the sender. The result is, my surprise present isn’t a surprise anymore. So good product, great price. But service was a complete let down.

Awful experience.
Paid through PayPal; when I checked the details on the order confirmation I noticed that the delivery address was wrong (no option to check before processing). I immediately contacted Converse customer service and was in disbelief that they could not a) amend or b) cancel the order.
How I will receive my order is not very hit and miss as I will be relying on someone who receives the package to return or enjoy a couple of pairs of new Converse.
I'll never use Converse evern again.

Absolutely terrible!
I tried to check a delivery address was correct and was told it wasn’t and “they might deliver to the wrong address” then I was told they “couldn’t change it”!!
Asked to cancel and refund, 12 days later still no refund and when I chased it I was told it could take ANOTHER 12 days!
Please don’t order from here. Frustrating, unhelpful and zero customer respect.
Not cheap and I can’t afford to lose this much money!

Ho ordinato per la prima volta sul sito e sono stati corretti e puntuali nella consegna. Ottimo prodotto. Calzata perfetta .Ho il 37 e calzo le converse 37.
Le scarpe sono arrivate in perfette condizioni. Sicuramente lo consiglio.

Great shoes. Completely useless at actually delivering anything! My first order with Converse in 2024 was refunded because they found out they didn't have any stock. I tried again last week to buy some shoes. Their courier Evri (you can't choose) made one supposed attempt at delivery today, and now the shoes are on their way back to The Netherlands. Totally brainless company, I won't be making a third attempt!

Ho acquistato le converse chuck Taylor pelose. Devo dire che le recensioni mi avevano un pochino spaventata ma, io non ho avuto nessun problema. Arrivate nella data prevista. Ho trovato il sistema di tracciamento molto chiaro. La finestra di consegna era dal 27 Novembre al 1 Dicembre e sono arrivate oggi 28 Novembre. Molto carine . Devo dire che dissento solo sul consiglio del numero da scegliere. Io ho il 35 ed ho preso il 35 e sono perfette. Mezzo numero in meno ( a parte che non c'era) secondo me sarebbero state troppo precise. Prendete il vostro numero.

je déteste j ai retrouve un morceau de cheesecake dans ma basket je trouve sa inadmissible de plus j ai vu que la caissière ressembler a mortadon et ma prof d anglais a tout commandé pour elle merci bien

Alors pratique douteuse et commercial inacceptable j'ai retrouvé un rat dans une paire de converse de plus j'ai vu la vendeuse ressemble à hamioff

Solo porque no hay cero estrellas. Mienten en tiempo de entrega, existencias y al final te dicen “es que no compró en converse.com.mx”. Mientras estoy viendo mi pedido y chateando en esa página.
Evitate las groserías de los que atienden, conté 4 trabajadores todos igual.

🚨PRATIQUES ET MÉTHODES COMMERCIALES DOUTEUSES🚨
⚠️PUBLICITÉ MENSONGÈRE⚠️
Il est clairement stipulé que LA LIVRAISON EST GRATUITE DÈS 65€
Cependant, je souhaitais faire une commande pour un montant de 66€, après validation on me facture la livraison (6€50), (soit disant gratuite dès 65€) !!!
Je contacte le service client afin de trouver une solution, celui-ci se permet de me juger, je cite:  « VOUS N’AVEZ PAS LES MOYENS DE VOUS PAYER VOTRE LIVRAISON?!. » Et se permet de me raccrocher au nez !!!!!!!!!!!
📌Aucune solution pour moi, mise à part, Payer et faire une Réclamation Après!😤
J’ai pris contact avec UFC QUE CHOISIR.