This is the fourth time I have used Cophall and won’t lie after reading about the fire incident for Sapphire parking I was a bit worried where my car actually goes. My vehicle is fitted with a dash ca... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Competitive pricing. Transport to the terminals is regular - though we have noticed that the top rack of the luggage hold can be a tad in-accessible as you are asked to lift your, what could be, lar... Ver mais
A empresa respondeu
So easy to book and use. Booking as early as possible before your travel date also makes it excellent value for money. Staff very helpful and welcoming. I have used Cophall Parking twice and will alwa... Ver mais
Great service, booking online easy, staff all polite and helpful, had to phone to change some details, no problem. Buses run every 15mins, so drop off and pick up very easy.
Informações sobre a empresa
Escrito pela empresa
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Informações de contacto
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, Reino Unido
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Car not ready on return and then 45 minute wait
Despite knowing that we were due to land at 2pm and a phone call whilst we were at baggage reclaim when we arrived back at Cophal our car waz not waiting for us.
Initialy we were told there was a power cut and they were behind moving the cars due to not having the information and then told that a car needed jump starting at the top of our cars row.
We ended up waiting 45 minutes for our car after a long flight and the due to the delay ended up stuck in traffic after an accident on the M25 which we would have missed if our car was ready.
Very disapointed as we have never had an issue at cophal before but believe that knowing we are coming they should be getting the cars out with plenty of time to deal with any issues and have it ready for us.
5 de agosto de 2026
Resposta da Cophall Park & Ride Gatwick
Good afternoon,
Thank you for taking the time to write your review. We are sorry to read your comments about your recent experience.
We would like to investigate this matter and would ask you to please send us an email to customerservices@cophallparking.co.uk please include your booking reference.
As you can see from other reviews, your experience isn't commonplace with our other customers and we want to ensure that we keep all our customers happy.
Many Thanks,
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We're so glad we could accommodate your larger vehicle! We appreciate your kind words.
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We're so glad you found our booking process easy and our service efficient. We appreciate your kind words about our polite staff.
Cophall Park & Ride Gatwick
Have used this site many times and each…
Have used this site many times and each time have found the staff very helpful and prices are very good.
28 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're so pleased to hear that you've had consistently positive experiences with us! It's wonderful to know that our team has been helpful and that you find our prices to be good. Thank you for your continued support.
Cophall Park & Ride Gatwick
staff are excellent helpful no matter…
staff are excellent helpful no matter what time of the day it is. easy to park, great location.
4 de agosto de 2026
Resposta da Cophall Park & Ride Gatwick
We're delighted to hear that our team's dedication to excellent service, day or night, made a positive impression. We're also pleased you found our parking convenient and our location ideal. Thank you for your wonderful feedback!
Cophall Park & Ride Gatwick
Discount code let down
Easy to use website for booking however no way to add the discount code for the 20% savings emailed to me. So feel a little disappointed. Have used the site for years so happy with the service.
3 de agosto de 2026
Resposta da Cophall Park & Ride Gatwick
Thank you for your review and for your continued loyalty over the years. We're delighted to hear that you've always been happy with our service.
We're sorry to hear that you were unable to apply your discount code. This certainly isn't the experience we want our customers to have.
Please could you email customerservices@cophallparking.co.uk with a copy of the promotional email you received, the discount code and, if possible, a screenshot of the issue. We'd be happy to investigate what happened and identify whether there was a technical issue.
Thank you for bringing this to our attention, and we hope to welcome you back again soon.
Many Thanks,
Cophall Park & Ride Gatwick
You send emails saying up to 20% off
You send emails saying up to 20% off. When you sign up it gives you 10% unless you enter the original voucher code
3 de agosto de 2026
Resposta da Cophall Park & Ride Gatwick
Thank you for your feedback.
We're sorry to hear that you were disappointed with our promotional offer. However, we're not entirely sure what issue you experienced.
From time to time we send promotional emails offering discounts of up to 20%, depending on the specific campaign and the terms of the offer. We also regularly offer 10% discount codes as part of other promotions.
Many Thanks,
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We're so happy to hear that our service met your expectations for flexibility, security, professionalism, and pricing. We truly appreciate your positive feedback!
Cophall Park & Ride Gatwick
Being using Cophall Farm for over 20…
Being using Cophall Farm for over 20 years and have no need or intention of changing. Prior to Cophall I tried virtually every other option, but stayed with Cophall after the first time of using them.
26 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We are so incredibly happy to hear that you have been a loyal customer for over 20 years! It truly means a lot to us that you've chosen to stay with us after trying other options. We appreciate your wonderful feedback.
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We are so pleased to hear that you found our booking process straightforward and our pricing to be fair. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
A swift reaponse although a…
A swift reaponse although a disappointing rise in price!
1 de agosto de 2026
Resposta da Cophall Park & Ride Gatwick
We appreciate your feedback on our quick response. We understand your concern regarding the price adjustment.
Cophall Park & Ride Gatwick
Big increase in prices since earlier…
Big increase in prices since earlier bookings this year. Also early this year on 2 occasions I was given the 10% members discount as well as the on line booking offer, this time it was not so Other that that a reasonable service
1 de agosto de 2026
Resposta da Cophall Park & Ride Gatwick
Thank you for your feedback.
We're pleased to hear that you found our service to be reasonable.
With regard to our pricing, we operate dynamic pricing, meaning prices can vary depending on demand, availability and how far in advance a booking is made. We always recommend booking as early as possible, as this is when the best prices are typically available.
We monitor our pricing regularly to ensure we remain competitive while continuing to provide a secure and reliable service.
We appreciate your feedback and hope to welcome you back again in the future.
Many Thanks,
Cophall Parking Gatwick
We always park at Cophall when we go…
We always park at Cophall when we go overseas, very professional & we know our car is safe.
1 de agosto de 2026
Resposta da Cophall Park & Ride Gatwick
We're so pleased to hear you always choose us for your overseas travel and that you feel your car is safe with us. Thank you for your kind words!
Cophall Park & Ride Gatwick
Just booked them for the fourth time…
Just booked them for the fourth time this year very efficient and for staff
24 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We are so pleased to hear you've chosen us for the fourth time this year! We truly appreciate your kind words about our efficient staff.
Cophall Park & Ride Gatwick
A straightforward experience
A straightforward experience. A good website that made booking easy, a location near enough to the airport, good staff, a quick shuttle bus and an easy collection process upon return.
I will be using them in again in the future.
17 de junho de 2026
Resposta da Cophall Park & Ride Gatwick
We are so pleased to hear you had such a straightforward and positive experience with us! It's wonderful to know our website, staff, shuttle, and collection process all contributed to your satisfaction. We look forward to welcoming you back in the future.
Cophall Park & Ride Gatwick
Holiday Parking
Seamless parking experience at Gatwick as usual, at a reasonable price
5 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're delighted to hear that you consistently have a seamless parking experience at Gatwick and find our prices reasonable. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Quick
Quick, simple check in, staff really polite and helpful, easy to use throughout check in and collection from the airport. First class service, thankyou
30 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're so glad to hear that your check-in was quick and simple, and that our staff were polite and helpful. It's wonderful to know you found our service first-class!
Cophall Park & Ride Gatwick
Only place we ever use quick easy and…
Only place we ever use quick easy and very efficient
30 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're delighted to hear that you consistently find our service quick, easy, and very efficient. Thank you for your continued loyalty and wonderful feedback!
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We are so pleased to hear that our booking process was simple and easy for you. We truly appreciate your positive feedback!
Cophall Park & Ride Gatwick
Really helpful staff
Really helpful staff, friendly, and supportive, the service is really helpful and easy to use and they give you all the information you need and if anything should change a direct contact number or email. Easy to book and easy to arrange and a bus route directly to your terminal no fuss at all really convenient. I have used them 3 times now and will continue to do so.
29 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We are delighted to hear about your positive experiences with us! It's wonderful to know that our staff's helpfulness, the ease of our service, and the convenience of our booking and transport options have made your trips stress-free. We truly appreciate your continued loyalty and kind words.
Cophall Park & Ride Gatwick
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.