This is the fourth time I have used Cophall and won’t lie after reading about the fire incident for Sapphire parking I was a bit worried where my car actually goes. My vehicle is fitted with a dash ca... Ver mais
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Leia as opiniões dos outros
Competitive pricing. Transport to the terminals is regular - though we have noticed that the top rack of the luggage hold can be a tad in-accessible as you are asked to lift your, what could be, lar... Ver mais
A empresa respondeu
So easy to book and use. Booking as early as possible before your travel date also makes it excellent value for money. Staff very helpful and welcoming. I have used Cophall Parking twice and will alwa... Ver mais
Great service, booking online easy, staff all polite and helpful, had to phone to change some details, no problem. Buses run every 15mins, so drop off and pick up very easy.
Informações sobre a empresa
Escrito pela empresa
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Informações de contacto
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, Reino Unido
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
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Resposta da Cophall Park & Ride Gatwick
We're delighted to hear that you experienced excellent service and found our bus reliable and frequent. We're also pleased that you felt your car was in safe hands.
Cophall Park & Ride Gatwick
Always easy to book on website ,good…
Always easy to book on website ,good price,very helpful staff .
28 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We are delighted to hear that you found our booking process easy, our prices good, and our staff very helpful. Thank you for your wonderful feedback!
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We're delighted to hear that you had a good experience with our parking and service. Thank you for your positive feedback; we truly appreciate it.
Cophall Park & Ride Gatwick
Came to pick up my car
Came to pick up my car. The office had a strong stench of weed. It looked like there was Only one member of staff on site. My key wasn’t in the office. The man behind the counter told me he’d deal with the other customers and then “grab my key”
I was first in the office but last out.
Update - Received a satisfactory response.
28 de julho de 2026
Opinião espontânea
Resposta da Cophall Park & Ride Gatwick
Thank you for your feedback.
We're sorry to hear that your return experience did not meet your expectations.
Having reviewed your booking and our CCTV, we noted that your booking was made with a return flight due to land at 02:50, however you arrived back at our reception at approximately 00:44, more than two hours earlier than expected. As a result, your vehicle had not yet been prepared for collection. We also cannot find a record of a collection call being made, which would normally alert us that you had returned early.
Once you arrived, your key was retrieved as quickly as possible, and our records show you waited approximately five minutes.
Regarding your comments about the smell in reception, we have investigated this internally. All members of staff on duty that evening are non-smokers, and with a busy reception area and customers coming and going, any odour would not have originated from our team.
Finally, at the time you entered reception, one member of staff was temporarily away from the desk. This has been confirmed by our CCTV, which is why only one colleague was available to assist customers for a short period.
Many Thanks,
Cophall Park & Ride Gatwick
High recommended *****
We have been using Cophall Park & Ride for some time now and are always really happy with the service they provide. Would highly recommend.
19 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're delighted to hear that you've consistently been happy with our service over time. Thank you for your high recommendation!
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We're so glad to hear our team provided prompt and friendly service, even early in the morning!
Cophall Park & Ride Gatwick
Well organised and easy to book
Well organised and easy to book , we have used Cophall for years and never had a problem.
27 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're so pleased to hear that you find our service well-organized and easy to book. Thank you for your many years of loyalty and for consistently choosing us!
Cophall Park & Ride Gatwick
I always use this carparking when I fly…
I always use this carparking when I fly from Gatwick never had a problem
20 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're so pleased to hear that you consistently have a problem-free experience when you choose our car parking for your flights from Gatwick. Thank you for your continued trust!
Cophall Park & Ride Gatwick
Booked as per normal via login
Booked as per normal via login but came up as card failure. However booking went through and confirmation sent. Had to call to double check. All ok, but not as clear cut as usual. Helped by a lovely lady called Brook.
27 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We appreciate you bringing this booking issue to our attention. We are glad our team could assist you and we will investigate the card failure notification to ensure a smoother process for future bookings.
Cophall Park & Ride Gatwick
Very organised and staff pleasant
Very organised and staff pleasant. Everything went like clockwork. Pick up was very quick. All very good.
26 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're so pleased to hear that everything was well-organized and that our staff were pleasant. It's wonderful to know that your experience went smoothly, including a quick pick-up!
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We are so pleased to hear that your experience with us was straightforward, hassle-free, and well-organized. Thank you for your kind words!
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We're happy to hear that everything was smooth for you. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Another great experience easy to book…
Another great experience easy to book in, great customer service, quick transfer and pick always use Cophall parking.
25 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We are so glad to hear you had another great experience with our easy booking, excellent customer service, and quick transfers. We truly appreciate your continued loyalty!
Cophall Park & Ride Gatwick
Best place to park at Gatwick bar none
18 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're glad you found our parking at Gatwick to be the best. We appreciate your positive feedback.
Cophall Park & Ride Gatwick
Well organised …
Well organised with no problem dropping car off or picking up again after our holiday.
Regular shuttle to airport.
12 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We are so pleased to hear that your drop-off and pick-up were seamless and that our regular shuttle service to the airport was convenient for you. Thank you for your wonderful feedback!
Cophall Park & Ride Gatwick
Satisfied customers
After using your parking site for the second time we were very happy again and will continue to use you for future holidays. We find you easy to get to, easy to correspond with and Customer service is great and find no fault at all in any part of your service. Thank you
23 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're absolutely delighted to hear that you had another fantastic experience using our parking site! It's wonderful to know that you found our service easy to access and that our customer service met your expectations. We truly appreciate your loyalty and look forward to welcoming you back for future holidays.
Cophall Park & Ride Gatwick
Site was very easy to use
23 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're so glad to hear you found our site user-friendly. We always aim for a seamless experience for our valued customers.
Cophall Park & Ride Gatwick
Resposta da Cophall Park & Ride Gatwick
We are so pleased to hear that you were happy with the service you received. Thank you for your kind words!
Cophall Park & Ride Gatwick
Easy to make booking.
A pleasant and professional member of staff quickly understood my booking, and completed it without a problem.
22 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
We're delighted to hear that a member of our team was able to quickly and efficiently assist you with your booking. It's wonderful to know that everything was completed without a problem.
Cophall Park & Ride Gatwick
Excellent service
22 de julho de 2026
Resposta da Cophall Park & Ride Gatwick
Thank you for your positive feedback!
Cophall Park & Ride Gatwick
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