Cost Cutters UK Opiniões 

164
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Costcutter - Hoddesdon Under new management for a couple of months now and it's definitely rating 5 star reviews. Excellent choice of products, including Co-Op products. Prices to suit everybody... Ver mais

Classificada 5 em 5 estrelas

Just brought my first products from the company. Nahum was amazing , excellent customer service. Will be purchasing again.

Classificada 5 em 5 estrelas

Lucy Cook was my point of contact and despite having one of the desks arrive damaged, she resolved this swiftly and at no headache to us. The desks themselves were fantastic value and I am impressed b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had issues with an item that had been delivered elsewhere - Abi Hart dealt with our query with efficiency, keeping us updated through the investigation and remedy. Excellent service - thank you A... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Grossista de móveis
  2. Loja de mobília para bares/restaurantes
  3. Loja de materiais educacionais
  4. Fornecedor de material para escritório
  5. Loja de mobiliário de escritório
  6. Loja de mobília ao ar livre

Escrito pela empresa

At Cost Cutters UK, we understand that the quality of the learning and working environment goes hand in hand with performance and well-being. With over 30 years in the industry, we not only supply furniture. Instead, we provide knowledge and expertise through our all-round project-managed solutions that maximise the potential of your budget.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

164 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 54% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(164)

49 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ordered bench by phone spoke to…

Ordered bench by phone spoke to Stephanie who could not have been more helpful.Bench arrived right on delivery date .It is a top class piece of outdoor furniture No hesitation in recommending Cost Cutters .

19 de setembro de 2025
Opinião espontânea
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Resposta da Cost Cutters UK

Thank you John. We will pass your kind words on to Stephanie.

Classificada 1 em 5 estrelas

Several items were delivered damaged…

Several items were delivered damaged and arrived 3 weeks after ordering instead of 7-10 days as advised when ordering them.

4 de setembro de 2025
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Resposta da Cost Cutters UK

We're really sorry to hear your order arrived late and that some items were damaged. That’s not the experience we want for anyone, and we completely understand how disappointing that must’ve been. Your feedback’s important to us, and we’ll be reviewing this to make sure it doesn’t happen again.

Classificada 1 em 5 estrelas

Product wasn't delivered complete

Product wasn't delivered complete, had parts from a different product, have emailed company twice and no response

2 de setembro de 2025
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Resposta da Cost Cutters UK

We're really sorry your order arrived incomplete and that you’ve struggled to get a reply from us. We completely understand how disappointing and frustrating that must have felt. We never want anyone to experience that, and we're genuinely sorry we let you down this time. Your feedback means a lot and will help us make sure it doesn’t happen again.

Classificada 5 em 5 estrelas

I bought one of costcutters bench in…

I bought one of costcutters bench in August to put as a memorial to our family members at our cemetery. I couldn’t believe how good and sturdy the bench was. The process to buy the bench was easy and straight forward ,waited 6 weeks like they said and delivered on time. Looked great at the cemetery until someone crashed into it and drove off without telling anyone. The bench had been screwed down before it got hit. There was a bit of damage to the bench one of the braces under bench got broke. I strongly believe if this had been a flimsy bench it would of been completely broken and unrepairable . Anyway I contacted customer service at costcutters by email and got an instant response to see if I could of got spares to be able to repair bench, and to my surprise they were very helpful. I could of got new parts but we were able to repair without needing the parts. But it is reassuring to know in the future if we need any parts. I can’t thank costcutters customer service enough what a great business.

29 de setembro de 2025
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Resposta da Cost Cutters UK

Thanks so much for sharing this! We’re really sorry to hear about the accident with your memorial bench, but glad it stood strong and could be repaired. It’s lovely to see our customer service team were able to help quickly too. That’s exactly what we’re here for.

We really appreciate your kind words.

Classificada 5 em 5 estrelas

MEMORIAL BENCH

I ordered a Memorial Bench from Cost Cutters UK and I can honestly say that I cannot fault this Company at all. From our first enquiry to ordering and organising the plaque, Lucy and Stephanie were so helpful and quick to respond to any questions. Delivery was so easy and the bench itself is absolutely beautiful!
Wouldn't hesitate to recommend Cost Cutters UK!

18 de setembro de 2025
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Resposta da Cost Cutters UK

Thank you for your review! - We're glad Lucy & Stephanie were able to assist you. We will pass on your kind words.

Classificada 5 em 5 estrelas

Stunning bench

The bench arrived bang on time and it is stunning . Never thought it would or indeed could be this sturdy . The missus loves how comfy it is . Also the two guys who delivered the bench were brilliant . They didn't have to bring it around the yard but they had no problems doing so .THANK YOU SO MUCH GUYS .
Again brilliant work everyone
Paul

10 de setembro de 2025
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Resposta da Cost Cutters UK

Brilliant to hear, Paul – we’re delighted the bench impressed and that our team looked after you.

Classificada 1 em 5 estrelas

Order not delivered

Would give 0 stars if that was an option. We ordered rugs for our school mid January and still have not received. Call backs not followed through. No update on order. Was promised if we phoned 26th August we would have a date, they could not provide one in the end. I would suggest avoiding as this is not the first time we have had issues

16 de julho de 2025
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Resposta da Cost Cutters UK

We’re sorry to hear your experience hasn’t met expectations. Your feedback has been noted and will be used to help us improve our service.

Classificada 5 em 5 estrelas

We definitely will be using again, would recommend!

Lucy Cook was my point of contact and despite having one of the desks arrive damaged, she resolved this swiftly and at no headache to us. The desks themselves were fantastic value and I am impressed by the quality. I was able to call or email Lucy for an update on delivery times and she would find out for me, making it so much easier to coordinate an office shuffle around.

18 de agosto de 2025
Opinião espontânea
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Resposta da Cost Cutters UK

Thanks for sharing your experience – we’ll pass your kind words on to Lucy, she’ll be so pleased!

Classificada 5 em 5 estrelas

Chairs arrived in perfect condition…

Chairs arrived in perfect condition very happy with quality colour and design just as expected the delivery was excellent to my door very nice young man all in all very happy with purchase thank you

17 de junho de 2025
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Resposta da Cost Cutters UK

Thanks so much for your review, we’re glad everything went smoothly from order to delivery.

Classificada 3 em 5 estrelas

Quality of recycled plastic bench

Order did not arrive very quickly.
The bench that our charity ordered was over £800 and we had no issues with this. However , the finish as far as we were concerned did leave something to be desired in that the screws were quite deep and the holes were not filled in/covered. We did query this and were told that this was the usual finish.
We have subsequently filled the holes in ourselves to enhance the appearance and prevent the holes filling with water.
Not very good for an £800 bench !!!

14 de junho de 2025
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Resposta da Cost Cutters UK

Thank you for your feedback. We’re really sorry to hear that the finish on the bench didn’t meet your expectations. We appreciate you bringing this to our attention and will be passing your comments to the manufacturer for review. We’re glad the bench is now in place for your charity, but we’ll take this on board to improve going forward.

Classificada 5 em 5 estrelas

We've just made our second order with…

We've just made our second order with CostCutters after a successful first one! Delighted with our chairs that we've saved up for a while for! Quick customer service and delivery. Abi kept us up to date with changes and delivery dates etc and sorted us out when our initial colour choice was unavailable. Hence a second order and we are just as pleased with the service again!

10 de julho de 2025
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Resposta da Cost Cutters UK

Wow thank you, Ruth! We're so happy you came back for a second order. Thank you for your review!

Classificada 5 em 5 estrelas

We had issues with an item that had…

We had issues with an item that had been delivered elsewhere - Abi Hart dealt with our query with efficiency, keeping us updated through the investigation and remedy. Excellent service - thank you Abi
Eleri Pearce - Admin Clerk, Ysgol Y Waun, LL14 5NF

3 de julho de 2025
Opinião espontânea
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Resposta da Cost Cutters UK

We're sorry you had some issues during the delivery process. We're pleased that Abi was able to assist you and resolve your issue.

Thank you for your kind review.

Classificada 5 em 5 estrelas

Review of purchase

Ordering was simple and easy. Our trolley was delivered promptly and in perfect condition. Great price too!!

19 de junho de 2025
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Resposta da Cost Cutters UK

Thanks so much for the lovely feedback!

Classificada 5 em 5 estrelas

Great experience

Great experience purchasing from Cost Cutters UK.

Also received very good communication from Abi Hart when dealing with a problem with an item.

Thank you

19 de junho de 2025
Opinião espontânea
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Resposta da Cost Cutters UK

Thanks for your kind words! We’re so pleased Abi was able to support you!

Classificada 5 em 5 estrelas

Excellent Customer Service

Initial enquiry on line with Live Chat from Rachel Shotton. She was helpful, informative and quick to respond. Continued with email enquiries
Followed up the following day - polite and not pushy - to continue to assist and whether it was costings or dimensions she provided the answers.

5 de junho de 2025
Opinião espontânea
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Resposta da Cost Cutters UK

Thanks for your kind words! We’re so pleased Rachel was able to support you so thoroughly!

Classificada 5 em 5 estrelas

The Gatsby

Great service

4 de junho de 2025
Opinião espontânea
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Resposta da Cost Cutters UK

Thanks for the great review — we really appreciate it!

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