Costcutter - Hoddesdon Under new management for a couple of months now and it's definitely rating 5 star reviews. Excellent choice of products, including Co-Op products. Prices to suit everybody... Ver mais
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Leia as opiniões dos outros
Just brought my first products from the company. Nahum was amazing , excellent customer service. Will be purchasing again.
Lucy Cook was my point of contact and despite having one of the desks arrive damaged, she resolved this swiftly and at no headache to us. The desks themselves were fantastic value and I am impressed b... Ver mais
A empresa respondeu
We had issues with an item that had been delivered elsewhere - Abi Hart dealt with our query with efficiency, keeping us updated through the investigation and remedy. Excellent service - thank you A... Ver mais
A empresa respondeu
Informações sobre a empresa
- Grossista de móveis
- Loja de mobília para bares/restaurantes
- Loja de materiais educacionais
- Fornecedor de material para escritório
- Loja de mobiliário de escritório
- Loja de mobília ao ar livre
Escrito pela empresa
At Cost Cutters UK, we understand that the quality of the learning and working environment goes hand in hand with performance and well-being. With over 30 years in the industry, we not only supply furniture. Instead, we provide knowledge and expertise through our all-round project-managed solutions that maximise the potential of your budget.
Informações de contacto
Seated Furniture Ltd, Unit 2, Crompton Court, WS7 3GG, Burntwood, Reino Unido
- 03333443370
- Customerservices@costcuttersuk.com
- www.costcuttersuk.com
4,1
Bom
164 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Abi Hart provided us with great…
Abi Hart provided us with great customer service
13 de março de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your kind words! We’re delighted to hear that Abi Hart provided you with great customer service. We’ll be sure to pass on your feedback, as we know they’ll appreciate it.
Great value and service
We’re delighted with the chairs we ordered from Cost Cutters and they were very good value. Abi Hart was very quick to respond to my queries and she was very helpful which was the main reason I ordered from this company. The men who delivered them, Jas and Jag of T C Group, were very helpful. They had to put 23 chairs together and fit 31 to be disposed of into their van, and they were professional and cheerful throughout. Everyone gave me positive feedback, about them and about the chairs. Would recommend this company.
6 de março de 2025
Opinião espontânea
Resposta da Cost Cutters UK
We're delighted to hear that you're pleased with your chairs and found them to be great value. It's fantastic to know that Abi was able to assist you so efficiently – we’ll be sure to pass on your kind words to her.
We haven't received our order.
We haven't received our order.
We were given a delivery date.
We weren't informed this had changed.
No contact.
Had to ring to be told stock had not come in yet.
Hadn't been told the items ordered weren't in stocks.
Yet to receive order.
12 de fevereiro de 2025
Resposta da Cost Cutters UK
We deeply apologise for the significant delay with your order. We understand the inconvenience this may have caused. We have been keeping you informed via email, and unfortunately, our supplier experienced a shipment delay, which has affected the estimated delivery time. Please know that I will personally monitor this situation and will follow up with an email containing my contact details to ensure any concerns are promptly addressed.
Fast delivery
Fast delivery, good customer service when there was an issue and that was resolved really quickly ! Happy with the product
25 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our delivery and customer service. It’s always our goal to resolve any issues quickly and make sure our customers are happy. We appreciate your feedback and are glad you're satisfied with your product.
Quick delivery
Quick delivery. Easy to order. Good service & follow up.
14 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your kind feedback! We’re thrilled to hear that your experience was positive, from the easy ordering process to the quick delivery. We appreciate your support and look forward to your next order!"
Best value for money quote
Best value for money quote. Great customer experience and no nonsense fast delivery time. Cost cutters really do take some beating.
24 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. At Cost Cutters, we always strive to offer the best value and top-notch service. We're glad we could meet your expectations with fast delivery and no-nonsense service.
Good service
The benches we ordered are of high quality and were delivered really quickly. When I requested a VAT receipt the staff responded promptly and were generally very helpful, in particular Abi.
3 de março de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your wonderful feedback! We're so glad to hear that you're pleased with the quality of the benches and the quick delivery. It's also great to know that our team, especially Abi, was able to assist you promptly. We truly appreciate your kind words and look forward to helping you again in the future.
Abi Hart was fantastic in solving an…
Abi Hart was fantastic in solving an issue with delivery and their suppliers. Very professional.
18 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your review. We're happy to hear that Abi was fantastic at solving the issue.
Faster than promised
Faster than promised - superb communication and very rapid delivery.
13 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your review. We're glad that the delivery so quick and that communication was good.
I experienced some difficulties paying but …
I experienced some difficulties paying online. The support I received to process the payment and check I was happy with my order was very good
12 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your feedback! We're glad our support team could assist you. Let us know if you need any further help!
Memorial bench and plaque
I had ordered a memorial bench and inscription plaque
The order was completed and sent out within 2 weeks.
Very happy with the quality and and customer service.
12 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Hello. We're thrilled to hear that you're happy with our quality and customer service. Thank you for your kind review.
Rapid delivery
12 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Many thanks for your 5* review. We're glad to hear that the delivery was quick. We look forward to working with you again.
Fantastic Service
Fantastic service we were kept up date all through the process and delivery was prompt and hassle free.
17 de janeiro de 2025
Resposta da Cost Cutters UK
Thank you for your kind words! We're glad you had a smooth experience and appreciated the updates. We look forward to working with you again!
Excellent Company
Excellent Company, great prices, first class service all the way.
31 de janeiro de 2025
Resposta da Cost Cutters UK
Thank you for your kind words! We look forward to working with you again.
Beware Shipping Charges
Comprehensive catalogue and fairly responsive website making it easy to get a quote.
Unfortunately the online quote does not mention that the £0.00 for Shipping and Handling may be revised while the subsequently emailed quote claims "Shipping Method Delivery Charge" but does not state what the charge is.
The order confirmation states "Shipping & Handling £0.00" Despite being subsequently advised that Delivery would be another 12%.
3 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Many thanks for your review. Shipping charges are dependant on the supplier and the postcode for delivery. On the rare occasion the shipping charges are £0.00, we do state that shipping will be calculated and we will advise further.
Abi Hart - very helpful!
I dealt with Abi Hart who was very helpful as I had an unusual request and order which I was struggling to find help with. Her replies were for prompt and helpful. Thank you Abi
3 de fevereiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your kind words! We're glad Abi could help with your request. We’ll be sure to share your appreciation with her. Let us know if you need anything else!
Ecxellent customer service
I had an issue with an order, spoke to Abi via phone and email and my problem was resolved.
Very happy with the outcome.
27 de janeiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your feedback! We're so glad to hear that Abi was able to assist you and resolve your issue. Providing excellent customer service is our priority, and it’s great to know you’re happy with the outcome. If you ever need anything else, feel free to reach out.
Everything I bought arrived quickly
Everything I bought arrived quickly, couldn't fault the company at all
30 de janeiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thanks for your great review! We're glad your order arrived quickly
Abi Hart in customer services was…
Abi Hart in customer services was brilliant at fixing our enquiry and sorting it with the supplier.
29 de janeiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your fantastic 5-star review! ⭐️ We're delighted to hear that Abi Hart provided brilliant customer service and efficiently resolved your query. We'll be sure to pass along your kind words to her! If you ever need assistance again, we're always here to help. 😊
Very easy to exchange a large item…
Very easy to exchange a large item ordered in the wrong size. Abi made sure that the process was very smooth.
29 de janeiro de 2025
Opinião espontânea
Resposta da Cost Cutters UK
Thank you for your review! We're so glad to hear that exchanging your item was easy and that Abi made the process smooth for you.
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