Amazing. I have an ancient sewing machine that the foot pedal stopped working. I asked my usual service agent but they couldn’t help - apart from get a capacitor and find someone to solder it in plac... Ver mais
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Leia as opiniões dos outros
Got a used Toyota overlocker without a manual. I was not sure which manual was the correct one. I telephoned Couling and was sent a very quick and helpful email reply. After sending an online order... Ver mais
One of the items I had ordered was out of stock , but I was notified that this was the case , offered a refund or th3 option to choose another item , very prompt and polite customer service
Have used Couling Sewing Machines several times, great for replacement parts for my sewing machine. Ordered the incorrect button hole foot last week, my error, however, the wonderful staff were quick... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The Largest Range of Sewing Machines in Lincolnshire. With over 50 years in the trade and a family run business since 1982, we are proud of being the area's leading provider of Sewing Machines, Plus a on-site Service and Repairs Centre. 70+ Machines in our showroom and a huge stock at all times
Informações de contacto
53 High Street, LN5 8AN, Lincoln, Reino Unido
- 01522 521841
- info@Coulingsewingmachines.co.uk
- www.coulingsewingmachines.co.uk
4,9
Excelente
1 mil opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Correct product delivered promptly.
26 de maio de 2026
Had the parts i needed and arrived as…
Had the parts i needed and arrived as described. Quality of parts good.
26 de maio de 2026
Excellent service and great products
Excellent service and great products. Delighted with everything I ordered
26 de maio de 2026
It was great to find a company that…
It was great to find a company that still provides needle plates for older models.
Thank you for the speed of delivery too.
25 de abril de 2026
Really easy to use website
Really easy to use website, I found all the items I needed to replace and the quality is very good.
It was nice and quick too.
25 de abril de 2026
I ordered a screwdriver for my Janome…
I ordered a screwdriver for my Janome sewing machine and when the parcel arrived there was a foot lifter lever in it , I checked the invoice and it had someone else’s name and address on it , I rang Couling Sewing machines and spoke to a very nice lady who arranged for my screwdriver to be delivered , it arrived 2 days later which was very good , I hope the other person got his foot lifter replacement just as quickly , I know this isn’t typical of of this company as I have ordered from them several times before and never had a problem , I will continue to use them in the future .
24 de abril de 2026
I am always honest
I am always honest. I am very disappointed with my 1st order which leaves me no confidence in your Company. The item I ordered was not the item I received, not only that but, I was informed that the return cost was down to me. Can you believe this, I didn’t get what I ordered and I have to pay for the mistake made at your end. It would have made you a better Company if you had sent my actual order ASAP but I think you will wait until my return arrives to you.
All in all this is a very honest review, 1 star was too much. I do hope the item I paid for is on the way back to me with £4.25 postage refund I paid for the return.
26 de março de 2026
Resposta da Couling Sewing Machines
******** UPDATE 7.04.26 -
Just to confirm we received the original foot control and refunded you the £4.25 return postage on 02.04.26
The new foot control has been dispatched so should be with you shortly.
********
We’re really sorry to hear about your experience and appreciate you taking the time to leave a review.
This certainly isn’t the standard of service we aim to provide, and we completely understand your frustration at receiving an incorrect item and being asked to cover the return cost. That’s not the experience we want any of our customers to have.
Unfortunately, we’re unable to locate your order based on the information in this review. We’d genuinely like to look into this for you and resolve it as quickly as possible. Could you please get in touch with our customer service team directly, info@coulingsewingmachines.co.uk quoting your order number and details? This will allow us to investigate what went wrong and ensure the correct item is sent out to you, along with reviewing the return postage cost you mentioned.
We take feedback like this very seriously and are committed to making things right.
We look forward to hearing from you soon.
Fast delivery, excellent service
Fast delivery, exactly as described. I would definitely order from Couling sewing machines again!
25 de março de 2026
Great company
easy site to use, found the part I needed and then ordered, the item was delivered within days, which meant my work was up and running again really quickly. great service
25 de março de 2026
Delivery was fast however I’ve received…
Delivery was fast however I’ve received a piping food for 9mm that is only 5mm so need to return. Shame when I’ve paid £7 for expedited shipping. Otherwise happy
23 de fevereiro de 2026
Resposta da Couling Sewing Machines
Good morning,
Sorry to hear this wasn't the foot you required.
The zip foot you bought was for Category B+C machines,
The piping foot was for Category D machines - which is what the 9mm refers to as these machines have a wider swing/width so the feet are bigger. In the item description of the foot itself it does state it is a 5mm piping foot.
In Category B+C feet the only Piping foot Janome make is for max 5mm piping cord.
If you wish to exchange the foot for something else then please let us know.
Kind regards
Steph
I find this company a very reliable…
I find this company a very reliable service and I have ordered a few times and have never had a problem. Highly recommended
23 de fevereiro de 2026
Arrived promptly
23 de fevereiro de 2026
Great service!
Super quick shipping, my item was ordered on Monday morning and arrived the next day.
23 de fevereiro de 2026
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