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Countryside Homes Opiniões 

1180
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We’ve had a really positive experience with Countryside Homes so far. A special thank you to Linda and Alice, who have both been incredibly friendly, helpful and professional throughout the process.... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I reserved a home at the Ashmere development and paid a £500 reservation fee. The reservation form quoted the annual management charges at c. £380 but when my solicitor looked into it they were over £... Ver mais

Classificada 5 em 5 estrelas

Buying our home was a big moment for our family, and the team at Flinton Folly made the entire experience feel smooth, supported, and genuinely cared for. Every interaction was friendly, organised, an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Execeptional experience from start to finish! Sammy-Jo was so lovely and made us feel so comfortable with the whole process, we fell in love straight away with our home. From the start of the proces... Ver mais

A empresa respondeu

Informações sobre a empresa

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  3. Construtor imobiliário
  4. Empresa de construção civil

Escrito pela empresa

At Countryside we pride ourselves on creating places where people love to live, with sustainable communities built to last. Whether you are looking for a suburban family home surrounded by green spaces or an apartment at the heart of the action in the city centre, we offer a wide range of new build homes to suit everyone. Customer Services contact details: https://www.countrysidehomes.com/contact-us/customer-services


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
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4,1

Todas as opiniões

(1180)

221 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

When I first went to enquire about…purchasing a new home

When I first went to enquire about houses available on the housing estate, Sharn was very helpful and honest regarding, prices, extras, and especially helping me with online issues I had to do, to help with reserving a property I really loved, very positive and helpful experience dealing with countryside homes.

31 de janeiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Evelyn ,

We're happy to hear that you had a positive experience while reserving your property. We appreciate your kind words regarding the assistance you received with prices, extras, and online issues. Thank you for your feedback.

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Special thanks to Jeremy and Katy

I dealt with Jeremy and Katy, so patient so helpful and so kind to me . I cannot thanks them enough.

12 de fevereiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Mohammed Saeed Zeinolabedin,

We appreciate you sharing your positive experience. We are so glad that you found our team to be helpful and kind. Thank you!

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Great experience with Country side…

Great experience with Country side homes.
Staff are great.

10 de fevereiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Darren Bee,

We're happy to hear that you had a great experience with us. We appreciate your positive feedback on our staff.

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Great Experience

Great Experience, Nicola was extremely helpful and analytic, highly recommended.

7 de fevereiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Nikos,

We're glad you enjoyed your experience. It's great to hear that our team was so helpful. Thank you for your recommendation!

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Great experience.Lovley customer care.

Great experience.Lovley customer care.

31 de janeiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Ansu,

We're glad you had a great experience and appreciate our customer care. Thank you for your positive feedback!

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Countryside Homes made my dream come true

​As a first-time buyer, I walked into this process with a lot of nerves and even more questions. I’d heard the horror stories about how stressful buying a home can be, but Countryside Homes truly made my dream come true.

The Process: Seamless and Supportive From the first viewing to the moment I got my house reversed, the process was impressively smooth. They seemed to understand that as a newcomer to the property market, I needed a bit more "hand-holding." There were no hidden surprises or communication blackouts—just a clear, guided path forward.

​Quality of Information:
​What really set them apart was the quality of the information provided. They didn’t just throw a stack of legal documents at me; they took the time to explain:
1. The timelines I should expect.
2. ​The specifics of the build and warranty. ​
3. The next steps at every single milestone.

The transparency was a breath of fresh air. It felt like I had a partner in the process rather than just a developer.

The Verdict
​If you are looking for your first home and want a team that values your peace of mind as much as the quality of the build, I cannot recommend Countryside Homes enough. They took what could have been a daunting experience and turned it into a milestone I’ll never forget.

Many thanks,
Adekoya Ogunlewe and Olayemi Ogunlewe

30 de janeiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Adekoya,

We're happy to hear that your first-time home buying experience was a dream come true! We aim to provide seamless, supportive processes, especially for newcomers. It's great to know the quality of information and transparency helped ease your concerns. Thank you for your recommendation!

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Linda was very helpful

Linda was very helpful. All my questions were answered. I arrived without an appointment. Linda was very accommodating.

5 de fevereiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Lisa,

We're happy to hear that you found our service helpful and accommodating, even without an appointment. Thank you for your positive feedback!

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

A home at last

I fell into the show room at Morella Woods Lenham from home searching locally. Meeting Sammy there was my great good luck. Immediately I felt at home. I did want a home in the area but something odd happened when I was there. Ducks fell into line, maybe that was it. Anyway it was something odd.

We started in a three bed show home then moved on onto another and then the last show home. The last show home had everything I had always wanted. I should add there is only me and my dog Denver.

I particularly needed a nice kitchen dinner looking out on the garden. Tick. Comfortable main bedroom and en-suite. Tick. Garage. Tick. What! Double garage!!! Amazing. I didn’t want a car barn at all. I can see the reason. But I didn’t want one. West facing garden? Of yes said Sammy. You want that one then. Pointing out of the front window to another of the same design. Want to look inside? 😃 I took a little time to look around. It’s a serious decision. But Sammy gave me space and it was easy in the end.

29 de janeiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Michael L,

We're happy to hear that you felt at home during your visit and that you found the perfect home for you and Denver. It sounds like everything aligned wonderfully! Thank you for sharing your positive experience.

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

purchaser’s review

Very informative and took time to explain things. Appreciative of my personal situation. Extremely pleasant

29 de janeiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Mary Ellen Tobin,

We're happy to hear that our explanation was informative and that we were appreciative of your situation. Thank you for your pleasant feedback!

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Maria the sales consultant has been so…

Maria the sales consultant has been so supportive in finally realising my move to wolsey park

3 de fevereiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Dianne,

We're happy to hear that the sales consultant supported your move to Wolsey Park. Thank you for sharing your positive experience with us!

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Craig Jones has provided a fantastic…

Craig Jones has provided a fantastic service at Saddlers Reach so far.

3 de fevereiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Siobhan,

We're happy to hear that you had a fantastic experience. Thank you for sharing your positive feedback with our team!

Kind Regards,
Sarah
Countryside Homes

Classificada 3 em 5 estrelas

Rhodri Deserves the Credit

Unfortunately, it hasn’t all been positive. While the homes themselves are lovely, the attention to detail is lacking. Customer service has been disappointing and often rude. When faults were reported, issues were frequently dealt with poorly or patched up, only for the same problems to resurface months later, rather than being fixed properly the first time.

The only reason I have given three stars and not one, is because of Rhodri. He has always been approachable and supportive, not only throughout the purchase process but well beyond it. Even after leaving the site, he continues to help us with any queries we have. Rhodri truly made this journey memorable for us, and it’s a shame the rest of the company doesn’t operate to the same standard.

2 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dominique was a wonderful…

Dominique was a wonderful representative to share the details of Hepworth house
I really had a wonderful experience to learn about the development and give it more thought ~ big thanks

31 de janeiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Tan,

We're happy to hear that you had a wonderful experience learning about Hepworth House. We appreciate you taking the time to share your positive feedback and are grateful for your consideration.

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Great service from Sandra

Great service from Sandra

31 de janeiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Mat,

We're happy you had a great experience. We appreciate your positive feedback and thank you for sharing.

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

From start to finish total guidance &…

From start to finish total guidance & reassurance as a nervous first time buyer of countryside builds. Rhodri were so professional & had time for detail & conversations going above a beyond this gentleman needs to be recognised for his hard work with each individual customer very happy.

1 de outubro de 2025
Opinião espontânea
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Amy ,

We appreciate you sharing your experience as a first-time buyer. We're happy to hear that the guidance and professionalism provided were reassuring and that the attention to detail met your needs. Thank you for recognizing the hard work.

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

I am writing this after key collection

I am writing this review the day after we collected the keys at Coppenhall Place.
We would like to express our immense gratitude to Sharn for the fantastic support, energy, and cheerful disposition she demonstrated from the very first day she showed us the property until the final day when we collected the keys, as well as for managing the entire process in a very transparent manner. She and her team managed to accomplish all of this in a very short time after the booking. Everything was completed in less than a month.
I would also like to extend my sincere thanks to all the people at CountrySide, Justine, Josh, and Billie, who provided us with tremendous support during the whole process.

30 de janeiro de 2026
Opinião espontânea
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Ferit,

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the support you received during your move to Coppenhall Place. It's great to know that the team's dedication made the process smooth and efficient. We thank you for acknowledging the team's efforts.

Kind Regards,
Sarah
Countryside Homes

Classificada 1 em 5 estrelas

I do not know anyone on the development…

I do not know anyone on the development I bought into who have a positive word to say about the company.
They knock up homes ASAP, push back on faults hoping the client goes away. Absolutely the worst experience.
Never, never would I consider buying from this mob.

I'm am so not interested in contacting the addressed reply. It's an email I know well and I wouldn't insult myself getting involved in the Vistry roundabout. Vistry is rubbish.

27 de janeiro de 2026
Opinião espontânea
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi cV,

We are sorry to read the concerns you have raised and appreciate you bringing them to our attention.

As we have been unable to locate your details within our customer database, we would be grateful if you could contact our regional team at customerservice.eastyorkshire@vistry.co.uk so that we may review the matter further and provide any assistance required.

Kind Regards,
Sarah
Countryside Homes

Classificada 5 em 5 estrelas

Site visit

We attended Milby Meadows in Nuneaton with a view to a new property. We didn’t have an appointment so expected to be asked to come back another time. However Hazel took her time to talk us through the development alongside Alan, and then to show us to all the available areas. She was particularly helpful in letting us view all 3 plots of the type of house we were interested in. She was not at all pushy (this puts us off), rather she gave an honest appraisal. We spent a good amount of time in our favoured plot, before Hazel introduced us to a financial advisor for no commitment advice and also the home move service. Hazel was knowledgeable and helpful throughout, and we are hopefully now proceeding with a purchase. Thanks Hazel for a very positive experience.

25 de janeiro de 2026
logótipo da Countryside Homes

Resposta da Countryside Homes

Hi Luke,

We're happy to hear that you had a very positive experience during your visit. We appreciate you highlighting the team's helpfulness and the honest advice you received. We're glad we could assist you and wish you all the best with your purchase. Thank you for your feedback.

Kind Regards,
Sarah
Countryside Homes

Classificada 1 em 5 estrelas

Feedback on gateway Bexhill on sea



I am writing to provide feedback regarding my recent experiences with your sales team at Countrywide at the gateway development at Bexhill on sea.

This review is to highlight critical areas that require attention and further training required

During my interactions, I noticed that the sales representatives offered their perspectives without fully recognizing the real facts. For instance, they mentioned that other developers would not engage in certain practices, despite my own practical experience contradicting this assertion. This disconnect between their statements and reality is concerning and should be addressed.

Additionally, I found there approach to be quite pushy during phone conversations, with one representative being particularly demanding. Such behavior can be perceived as rude and unprofessional, especially within a sales context where relationship-building is key.

I believe that addressing these issues through focused training will enhance your team's professionalism and effectiveness.

13 de janeiro de 2026
Opinião espontânea

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