Called into Christopher Pratts earlier today to order replacement sofas as unfortunately the first ones we received had problems. Spoke with Dale who was very helpful, pleasant and patient,as it took... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Today we bought furniture to replace all our living room furniture. It's definitely a complete makeover.😀 We found all the staff we came into contact with extremely helpful and knowledgeable. Today... Ver mais
We bought our first piece of Stressless furniture from Pratts of Leeds last year. As a result of the positive experience, we have been back twice to purchase further Stressless pieces. Why? Firstly, t... Ver mais
once again we visited Christopher Pratts store and were dealt with admirably by our go to sales personnel Craig and Tamsyn. Who gave first class advice and service in our purchase of “Gerald” a deco... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Designer de interiores
- Loja de Iluminação
- Loja de mobília para quartos
- Loja de mobília para sala de estar
Informação fornecida por diversas fontes externas
Our Philosophy: "The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"
cpratts.co.uk
Escrito pela empresa

- ‘as its reputation for quality and service grew so too did Christopher Pratts’
- In keeping with the beliefs and principles of its founder, Christopher Pratts has created the largest and most comprehensive furniture experience in the country.
Peace of Mind
Bricks and mortar – the store came before the computer!

Informações de contacto
9 Regent St, LS2 7QN, Leeds, Reino Unido
- 0113 234 8000
- sales@cpratts.co.uk
- www.cpratts.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy buying experience
We visited this store on 17th Sept as we needed to replace our sofas. The store has excellent parking and has a very pleasant and spacious showroom. We have visited this store on previous occasions and have always been extremely pleased with the experience.
On this occasion Dale was our guide to choosing the right furniture for us. He was extremely well informed and helpful.
The next day we returned and were referred to Mark H.
He was very helpful, patient and well informed and gave us time and advice enabling us to make our choice.
We were very happy with our experience and look forward to receiving our sofas. Thank you to all concerned.
Top Marks
Could not fault the service again at Christopher Pratts.
David was friendly, yet professional providing us with all the information we needed when buying our new bed. Thank you
Brilliant service
We had a problem with some furniture we bought from the Christopher Pratt Leeds store. However, it wasn't about the problem it was how it was handled.
We went back into store and spoke with Paul Griffin, the store director. He was extremely professional, friendly and knowledgeable. he made it clear to us that he wanted to resolve the problem to our satisfaction, and he did.
He came out to greet us personally and reassured us and gave us confidence that he was there to help. He introduced us to Mark Huntington. Mark took us around the showroom sharing his expert knowledge. He could give us answers to all the questions that we asked. Again he was professional and friendly without being pushy.
We received excellent service. complaints don't arise when problems are encountered only by the way the complaint is handled.
We were highly satisfied with the service we received and have no hesitation in recommending Christopher Pratt Furniture, Leeds.
Thank you for handling our complaint so professionally and efficiently, especially a thank you to Paul Griffin and Mark Huntington.T
Lovely showroom with excellent…
Lovely showroom with excellent displays. Found what we wanted with the help of sales assistant Mark H. Very informative, and kindly helped with the choice of fabric and colours.
The standard of service at Christopher Pratts is as expected, hence our first choice when looking for new furniture.
Dale took a great deal of time with us…
Dale took a great deal of time with us when we came to purchase our new recliner 2 seater settee
We would like to thank him for he’s patience and time
Looking forward to our delivery
Good experience mattress shopping
Good experience mattress shopping. David introduced himself but left us to it to test on our own. Once we were ready to ask questions he was helpful and helped us test different mattress and topper combinations.
Furniture shopping made easy.
Craig ensured our experience shopping for furniture went smoothly. He took us round the store identifying everything we wanted to buy, sometimes with the vaguest of descriptions. Having compiled our list he ensured we had the best prices available and benefited from all current offers.
Throughout the process Craig was friendly, cheerful, informative and totally professional. He made the experience easy and enjoyable.
Highly recommend Pratt’s in general and Craig in particular.
Bedroom wardrobes and drawers
We went in for wardrobes and a chest of drawers for our spare room. Dale was the salesperson we saw and he was very good. So helpful and informative on our queries.
Best furniture store in Leeds and surrounding areas.
Wonderful experience at Christopher Pratts (Leeds) yesterday. I would especially like to thank Craig the senior sales advisor - he was very easy going and informative, and not once did I feel under any pressure with my purchase.
It is refreshing to enter a furniture store and not be immediately hounded by sales staff - Christopher Pratts has a relaxed atmosphere and the staff strike an excellent balance between offering advice and leaving you alone to consider for yourself.
Craig was very knowledgeable and gave useful advice on fabrics/colours and the whole manufacturing/delivery process for my corner sofa and armchair. Thank you!
Graig Thornton is big assett to…
Graig Thornton is big assett to Christopher Pratts, usual quality of products, always a pleasure to shop there. Regards David x Linda Moore.
Craig - Leeds Store
Craig in the Leeds store was amazing help from start to finish, lovely store and lovely workers! So happy with our sofa purchase.
Excellent!
We had excellent experience with Mr Dale Williamson , who helped us to choose the best dining table and chairs for us. Recommended to everyone who looks for the best furnitures.
Easy and enjoyable experience with the…
Easy and enjoyable experience with the fabulous and friendly Duncan guiding us throughout the purchase (and making sure it’ll fit through the door!) 1000% recommend, thank you Duncan
Excellent service by David
⭐⭐⭐⭐⭐
**Invited Review**
We recently purchased a sofa from Christopher Pratts and had a really positive experience from start to finish.
David Johnson was particularly helpful throughout the process. He was friendly, knowledgeable and never made us feel pressured into making a decision. He went above and beyond by arranging and sending fabric samples for us to look at, which made it much easier to choose the right colour and material for our home.
The whole process was straightforward, and David’s attention to detail and willingness to help made the purchase an enjoyable experience. We really appreciated the level of customer service and would happily recommend Christopher Pratts to anyone looking for quality furniture.
Thank you to David and the team for all your help!
David Johnson was very good once again…
David Johnson was very good once again and even phoned me to let me know how the goods will be packaged. Thank you!
David Johnson in the Leeds branch was…
David Johnson in the Leeds branch was excellent as we were looking for a 3 seat sofa, 2 seat sofa and a cuddler. His advice and guidance on offers, options, brands and types of sofa cushions helped us find all the sofas (including material, cushions and colours) and delivery etc.
I would recommend anyone to visit their store for a sofa, particularly when they have offers as they have a wide selection at competitive prices.
This is the second time I have had the…
This is the second time I have had the pleasure of David’s help while buying a new bed. He was helpful polite and very efficient. I also had help from Lisa regarding a footstool I ordered and she was very helpful too. Great company and staff.
New bedroom furniture and sofas
Dale assisted us in choosing a new bed and mattress and took time to explain the best options for us. He is very knowledgable and friendly without being pushy. David was also very helpful when we were choosing our sofas and other items of furniture. Overall we were very happy with the service.
Excellent furniture and outlet & staff
Excellent furniture and outlet
Lisa was very knowledgeable, helpful and had empathy to our needs
Would highly recommend the company
and staff
with our our
Lisa was very helpful in advising us on…
Lisa was very helpful in advising us on the purchase of a new 3 piece suite.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








