I own a Southampton based Crest Nicholson flat there are many issues. Numerous brand new empty flats that they cannot sell, choice of managing agent FirstPort (without any resident consultation I shou... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I didn’t end up purchasing a home with Crest, as my circumstances shifted. However I had been dealing with Jane at Campbell Wharf in Milton Keynes over about 4 months. She is fantastic!! She was... Ver mais
A empresa respondeu
Ryan was excellent. He remembered us as our daughter bought a house through Ryan recently. He spent alot of time showing us around the showhome and made helpful comparisons with another property to he... Ver mais
We moved into our new house in Highlands park Henley on Thames last October . From the first point of sales to the final moving in and a few minor snags after , everything has been very professional ,... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.
Informações de contacto
500 Dashwood Lang Road Bourne Business Park , KT15 2HJ, Addlestone, Surrey, Reino Unido
- 01932580555
- info@crestnicholson.com
- www.crestnicholson.com
3,9
Bom
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Living in Tadpole Garden Village which…
Living in Tadpole Garden Village which was sold as their "Flagship development"
They cant finish what they've started. Even the items they have tried to fix are falling apart.
Need to take accountability for their work and lack there of.
Recently posted a "loss" in profits on the development this year and expecting this to be used as an excuse for not finishing anything off, I am sure the profits were a lot higher when they were selling the plots.
They attempted to "make peace" with residents but have since left with a long list of broken promises still to mend.
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Cassie, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Crest's empty promises yet again...
So since the Community of Tadpole Garden Village last reviewed Crest, we 'suddenly' had loads of works being promised and some of it actually being done!
As expected though the works have dramatically slowed down with numerous excuses and I've not seen any work taking place for weeks now.
All the residents want is for Crest to FINISH what they promised, we shouldn't have to keep chasing and have an over 10 year old build incomplete.
Personally, I don't care if Crest are in financial difficulties as posted the other week. Yawn... yet another excuse in the planning for why they cannot complete works. If Crest had finished the Village when they were meant to, then they wouldn't be having to find funds to do the work now.
Crest will you please, just get someone in place to get the outstanding works completed and then the Residents of Tadpole will be more than happy to leave your company alone with the 1*'s. It seems to be the only time you sit up and listen, when your score drops.
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Kaliska, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
One star is far too much
One star is far too much, can't finish what they started. Out of money!!!!
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Andrea, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Avoid !!
Avoid !!
Tadpole garden village not finished even after many years. Promise to replace lots of dead tress in village still not completed.
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Allwin, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Crest Nicholson Tadpole Garden Village…
Crest Nicholson continue to make promises in their plan to complete the tadpole garden village development and never stick to their plan or continually make up excuses as to why they can be fulfilled. The development is a decade old and there are still dangerous pavements and roads that feel will never be completed.
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Daniel, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
The development is subject to regular formal safety reviews and inspections. If you have a specific or urgent safety concern on site, please contact us directly with as much detail as possible so we can investigate it promptly.
9-year infrastructure delays and underfunded project.
I am writing this to report the ongoing state of Tadpole Garden Village estate infrastructure after nine years. The surrounding green verges remain unfinished, and the pedestrian pathways that were installed last year (!!!) are now cracked and deteriorating. Additionally, the promised sports pavilion has not been constructed, and the allocated budget for this facility is limited to £250,000. While a local customer service team exists and listens, their current staffing numbers and funding are insufficient to resolve these long-term infrastructure issues.
Legal proceedings are required.
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good morning Darren, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Tadpole Garden Village
We’ve lived in Tadpole Garden Village for 8 years. The house is great, but the rest of the estate still isn’t finished. There was a lot of activity after previous TrustPilot reviews but it seems to have ground to a halt. For example, lots of dead trees that have been ‘waiting for planting season’ for several years, landscaping not finished, roads not finished, verges seeded but never watered so immediately dead.
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Helen, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Finish what you started please!!
Not our first rodeo buying a new build but Crests continued lack of care and work completion in Tadpole Garden Village is deplorable.
Such a high house investment, and yet we deal with (and pay for) car repairs due to shoddy roads and navigate the unfinished pavements.
People can praise the sales teams all they want and give multiple stars for that - I would like to see fundamental work finished as per the many broken promises even stated in replies to these reviews over the last 6 years
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Kerry, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
My advice .... Avoid!
Crest are full of empty promises and will lie just to sell houses.
If you need an example just take a look at Tadpole Garden Village as its still not finished after years of delays.
Paths and roads are still not completed leaving it dangerous to walk and drive on.
They made promises of a sports pavilion and sports pitches which never got built and they have conveniently gone quiet over that.
Its just excuse after excuse with this company and they just don't care as they move onto their next building project somewhere else and leave previous ones unfinished.
My advice is to avoid buying any properties from this company unless you enjoy looking at a building site long after it should have been finished as well as enjoying a poor quality built home.
3 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Melanie, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
The development is subject to regular formal safety reviews and inspections. If you have a specific or urgent safety concern on site, please contact us directly with as much detail as possible so we can investigate it promptly.
Absolutely abysmal
Absolutely abysmal. Taking years to finish works around our development and as the Lead Developer they have been equally terrible at resolving their own works as coordinating with, and holding the other develops to account to do likewise with their areas. They are all the same - chase the sales and let the remedial works to complete the development languishing because they are on to the next new site. There needs to be far more regulations to not allow this to rinse and repeat over and over.
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Steve, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Crest: A constant let down
Crest have let all the residents of Tadpole Garden Village down consistently with promises to finish the Village and their roads, drainage system and communal areas. Lies have been told about what is completed yet haven't even been started. We have lived here for almost 6yrs and still no finished roads or pavements. Pot holes everywhere. I do not think it is unreasonable to have expected this to have been completed after this length of time. I want to live in a lovely, well kept environment with decent roads and communal spaces. I want for me and the other residents what was promised years ago! It feels like they have sold the homes they have built and now the rest just doesn't matter. Finish your job and responsibilities please!
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Loraine, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Don’t finish the roads on developments.
Don’t finish the roads on developments.
Gone downhill
9 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Christian, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Crest Nicholson is very nice and she explained all the things in veey good way.
Crest Nicholson is very nice and she explained every thing in very helpful way.
8 de agosto de 2026
Resposta da Crest Nicholson
Good morning Maryum, thank you for taking the time to share your feedback with us. We are committed to delivering excellent customer service and are happy to hear that you have had such a positive experience.
One star is very generous
One star is very generous.
I have lived in Tadpole Garden village for 6 years and it’s probably in a worse state now than it was back then. Nothing EVER seems to get finished?!
When you drive you actually have to try and dodge the raised ironworks. When you first see these being prepped in the road you think it’s just temporary…. don’t be fooled! The cones placed all over the uneven paths seem to be permanent too.
7 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Niamh, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Does someone have to die?
Does someone have to die?
It’s the summer holidays and no action is being taken in tadpole garden village to put a safe crossing on green street by the tadpole farm school, no one is making sure the parks are safe and no one is doing the paths or roads that are unsafe..STILL! any update?
7 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Vanessa, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
The development is subject to regular formal safety reviews and inspections. If you have a specific or urgent safety concern on site, please contact us directly with as much detail as possible so we can investigate it promptly.
Crest are full of broken promises.
Crest are full of broken promises.
Tadpole Garden Village, Swindon is beautiful estate, all the houses were completed 2024 however after 2 years the roads/paths are still not complete. About a year ago the residents took action and started giving 1* reviews (couldn't give 0 as wouldn't go that low) Crest then took action, a lot of work has been done since then however it's dropped off again, in fact there are no contractors onside now.
Absolutely disgusting behaviour from them, they have their money so are no longer interested.
7 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Chris, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Avoid Crest Nicholson…
We moved into our new build house on Tadpole Garden Village, Swindon in Dec 2019. The builders were Bellway, who we have no problem with. However, Crest Nicholson are the main builders who are responsible for the site over all. Whilst Bellway completed works on their sections of the site Crest have constantly dragged their feet and some areas of the village have still not been completed. The first residents moved into the village in or around 2014 and have waited years for the Garden Village we were all promised to be completed. We are still waiting.
Following numerous negativeTrustpilot reviews last year from residents of the village, Crest promised the works would be finished and things did start to get done. Unfortunately, due to poor workmanship, some things have had to be done over and over again before the council will adopt the areas.
There are now things still needing to be done, including the surfacing of several footpaths.
The significant negative affect of the last Trustpilot review appears to have been forgotten by Crest and they have reverted back to empty promises and time scales not being met.
I would buy from Bellway again but never from Crest Nicholson. AVOID at all costs.
6 de agosto de 2026
Opinião espontânea
The worst Developer I have ever…
The worst Developer I have ever seen!!!! In Tadpole Garden Village where all we hear are promises with no actions. We have lived here for over 7 years and TGV under Crest has become worse as time has gone. Empty promises are their go to line! Its a pity Trust Pilot don't offer negative stars!!
6 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Mark, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
Never finish what they start & lie…
Never finish what they start & lie about completion dates of roads & pathways! If you need an example of what I’ve written just visit
Tadpole garden village Swindon
6 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Paul, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
A year later and everyone has vanished again!
A year ago, all the residents of Tadpole Garden Village finally lost in after 12 years of a site still not being finished. The trust pilot score took such a hammering that they had to take action.
Suddenly we saw more staff over a month period then we did the two or three years prior combined. However the last 3-5 months it’s gone back to where it was prior to us all kicking off. Loads of half finished roads, paths and loads not even started. Last to move into our street 6 years ago and we still don’t have paths or roads. Oh and our block paving driveways have all sank and has a scary amount of different levels.
I sent two emails chasing for an update. Once I chased I got a reply saying we will get back to you. It won’t come as a surprise they have never come back to us.
I used to work in property for new builds about 12 years ago and Crest was seen as a solid builder and good product. Now they are just a shambles.
6 de agosto de 2026
Opinião espontânea
Resposta da Crest Nicholson
Good afternoon Mitchell, thank you for taking the time to share your feedback.
We want to reassure you that a clear, committed route to completing all works at Tadpole Garden Village is underway and currently fully on track as outlined at the residents meeting.
We continue to work closely with Priem, the management company and the resident's group to provide progress updates.
Whilst we carry out these final works, our customer service team remains fully available to help with specific queries or ongoing support. You can get in touch with them via the dedicated resident's email address: TadpoleResidents@crestnicholson.com, and they will assist you directly.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.