As a "non-technical" domestic customer living in a rural area with frequent power cuts, and no mobile signal at all, I needed advice on a reliable battery backup for our new FTTP installation. This e... Ver mais
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Leia as opiniões dos outros
my company required PDUs and ATS at very short notice. we had tried several suppliers who gave us 2-3 weeks lead times and came across Critical Power suppliers. spoke with Chris Health who immediately... Ver mais
A empresa respondeu
I bought from Critical Power Supplies because I had a great and very helpful online chat and advice session with Jason which made me buy straight away. Pricing was competitive and his technical kn... Ver mais
Every UPS is 'out of sight, out of mind' most of the time. An 'end of life' battery warning, after more years reliable service than could be counted, left a simple technical question to resolve via t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Critical Power Supplies is a leading independent UK multi-brand supplier of critical power and energy solutions including uninterruptible power supplies and standby power generators to 6MVA. As a multi-brand supplier we are well placed to provide you with the right power solution for your application and we work with a range of clients including M&E consultants, quantity surveyors, electrical contractors, distributors, resellers, corporates and end-users. We supply, install and maintain leading brands from APC, Vertiv, Riello, Eaton, Yuasa to name a few Whether you want an off-the-shelf, bespoke or turn-key solution, come and talk to Critical Power Supplies and benefit from over fifty years within the power protection and energy management fields. No other supplier can boast the depth of manufacturer knowledge available when it comes to standby power systems, generators, ups batteries, static transfer switches and uninterruptible power supplies.
Informações de contacto
The Malthouse, Mill Lane, Scotsgrove, Thame, OX9 3RP, Thame, Reino Unido
- 0800 978 8988
- sales@criticalpowersupplies.co.uk
- www.criticalpowersupplies.co.uk
4,8
Excelente
543 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a fantastic 5 star review!
We are thrilled to hear that you received your purchase nice and quickly. We are glad to be told that its met your expectations with it getting up and running quickly which is just what you need! At Critical Power Supplies we are always striving to impress our customers and offer them our greatest service.
If you require any help with your purchase in the future do not hesitate to reach out to us, we are always pleased to help.
Thank you for choosing CPS
Customer Service Team
Quick and easy process
Easy website to use, quick delivery and friendly staff.
7 de fevereiro de 2024
Opinião espontânea
Resposta da Critical Power Supplies Ltd
Thank you for leaving us an amazing 5 star review!
We appreciate you taking your time to leave us some feedback and are glad to hear about your positive experience with us. At CPS we also want to please our customer and aim to give them the our best service, so to hear our staff were friendly and you received speedy delivery is great news.
If you are in need of any further assistance please feel free to get into contact with us we are always happy to help.
Thanks for choosing CPS
Customer Service Team
Product not received
31 de janeiro de 2024
Resposta da Critical Power Supplies Ltd
Hi Andrew
Thank you for your feedback. We understand that were some problems with Parcel force and that you have spoken with one of our customer service agents with regard to this.
We understand that your order was delivered yesterday, and I regret that our response was not as prompt as it should have been. Your feedback is important to us, and we are committed to improving our response times.
Thank you for bringing this matter to our attention, and please accept our apologies for any inconvenience caused.
Warm regards,
Customer Service Team
Great price but original timeline was…
Great price but original timeline was delayed. Called and it was sorted and received within a few days after and was great customer service from their team which did everyone possible to assist and will be happy to use in the future knowing if there’s any issues they’re extremely helpful at the other end. Will use again in the future!
22 de janeiro de 2024
Resposta da Critical Power Supplies Ltd
Thank you for sharing your experience with us.
We're glad to hear that you found our prices competitive. We apologise for the initial delay in delivery, but we're pleased to know that our team was able to promptly resolve the issue and ensure you received your order within a few days.
Providing excellent customer service is a top priority for us, and we're grateful for your kind words. We look forward to serving you again in the future.
Thank you for choosing us, and we appreciate your support!
Customer Service Team
Tel: 0800 978 8988
Fast delivery
Fast delivery, clear website and good product, nothing to dislike.
11 de janeiro de 2024
Resposta da Critical Power Supplies Ltd
Thank you for taking the time to leave us a stellar 5-star review!
We're delighted to learn that your experience with us was flawless.
At CPS, ensuring our customers' satisfaction is paramount, and we're committed to providing excellent service at every turn. Should you require any further assistance or have any questions, please don't hesitate to reach out to us.
Once again, thank you for choosing Critical Power Supplies.
Customer Service Team
Tel: 0800 978 8988
Helpful support staff
Great service at a great price. Had to call the helpdesk to make amendments to the delivery instructions, very helpful customer service did this with no issues. Would use again for addiitonal batteries
13 de dezembro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for leaving us an amazing 5 star review!
We are delighted to hear about your experience with us and our helpful customer service.
At CPS we always want to make sure our customers are cared for so to hear that you received the assistance you needed is wonderful news.
Its a pleasure to hear that you would use us again in the future. If you require any further support feel free to get back into contact.
Once again thank you for the lovely review and choosing CPS
Customer Service Team
Te: 0800 978 8988
Easy company to deal with
Easy company to deal with. Replacement batteries ideal for the job and delivered before expected delivery date.
14 de dezembro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a wonderful 5-start review!
We are glad to know that the batteries were an ideal fit for you!
At CPS we are always aiming to please our customers and to read about your positive experience with us is great for us to see.
We always aim to have prompt on time deliveries, so to hear that your product came earlier than expected is great news!
If you have any further questions feel free to get into contact with us, we are always happy to help.
Thank you for choosing CPS!
Customer Service Team
Being constantly hounded by eMails to…
Being constantly hounded by eMails to leave a review does not make a good company
14 de dezembro de 2023
Resposta da Critical Power Supplies Ltd
We appreciate your feedback and apologise for any inconvenience caused by the automated Trust Pilot review request emails. Our aim is to gather honest opinions from our customers to continuously improve our products and services. We understand that receiving too many emails can be frustrating, and we sincerely apologies for any annoyance this may have caused.
We take your feedback seriously and will review the process setup through Trust Pilot to ensure a more balanced and considerate approach. If you have any further concerns or would like to share additional details about your experience, please feel free to reach out to our customer support team directly.
Thank you for bringing this to our attention, and we hope to have the opportunity to make amends and provide a better experience in the future.
Great Price and fast delivery
13 de dezembro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a lovely 5-star review!
We're delighted to hear that you received your order quickly and found our price to be satisfactory. At CPS, we strive to provide efficient delivery and competitive pricing, so your feedback is greatly appreciated.
If you are to require any assistance with your products in the future please feel free to get into contact we are always happy to help.
Thank you for choosing CPS!
Customer Service Team
Good service helpful staff on phone and…
Good service helpful staff on phone and quick delivery.
30 de novembro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a great 5-star review!
We are delighted to hear that you received excellent service and delivery as well as hearing and that our staff were helpful in assisting you.
At CPS we always strive to do the best for our customers and take pride in our customer care.
If you require any further assistance, please feel free to get into contact with us we are always happy to help!
Thanks for choosing CPS!
Customer Service Team
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a wonderful 5-star review!
We are thrilled to hear that your delivery arrived efficiently and you were more than pleased with the service.
At CPS we appreciate all of our customers and are always aiming to satisfy them!
If you have any further questions or require any assistance please feel free to reach out we are always happy to help.
Thanks for choosing CPS!
Customer Service Team
Great price and next day delivery…
Great price and next day delivery worked really well.
24 de novembro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a wonderful 5-star review!
We are very glad to hear your delivery was successful and that you were pleased with the price.
At CPS we always aim to satisfy our customers and to hear we did just that for you is great motivation!
If you have any further questions please do not hesitate to get into contact, we are always happy to help!
Thanks for choosing CPS
Customer Service Team
Cyberpower UPS with standard delivery…
Ordered a Cyberpower UPS with standard delivery and it arrived at 10am the next day. Excellent products and service from Critical Power.
24 de novembro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a great 5-star review!
We are thrilled to hear that you had a wonderful experience with us and are pleased with our products and services.
At CPS we appreciate all of our customer feedback and want you to feel free to reach out to us if you have any enquiries or questions about your products.
Thank you for choosing CPS!
Customer Service Team
Product looks great
Product looks great, silent operation, arrived on time. Thank you.
14 de novembro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a wonderful 5-star review!
At CPS we truly care for our customers, and are thrilled to hear that your order arrived on time in a great condition.
We are always aiming to please our customers, so to hear your feedback is excellent motivation for us to keep doing what we are doing.
If you require any assistance or have any questions about your product or our services please don't hesitate to reach out we are always happy to help!
Once again thank you for choosing CPS.
Customer Service Team
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a great review!
We are glad to hear that you received your order promptly and the product was up to a good quality standard.
At CPS we are always aiming to please our customers, so to hear we were able to satisfy you and your expectations is wonderful!
If you have any further questions or require any help feel free to reach out to us.
Thank you for choosing CPS!
Customer Service Team
APC Smart-UPS X 1000VA
Provided guidance on choice of product; in this case a UPS. Good price. Prompt service. Delivery was on time. Package was in full working order. Nothing negative to say regarding the order.
26 de outubro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for your wonderful review!
At CPS we value our customers highly, and are thrilled to hear that you were provided with great guidance from our sales department to choose the right product for you!
We are glad to hear that you received your order on time and were satisfied with the pricing.
Once again, thank you for choosing us and sharing your positive experience, any further questions feel free to reach out to us!
Customer Service Team
Excellent experience
Fast delivery, well packaged & competitive pricing.
Trouble free transaction.
27 de outubro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for leaving us a 5-star review.
We are thrilled to hear that you had an "excellent experience" with our company.
At CPS our primary aim is to provide efficient and a stress-free purchase process to our customers, and it's wonderful to see that reflected in your feedback.
Should you require any further assistance or have any questions in the future, please do not hesitate to reach out. We appreciate your trust and look forward to serving you again!
Thanks for choosing CPS!
Customer Service Team
A neat little unit
Although express delivery was not requested, the unit arrived the very next day. It is a compact unit that will sit unobtrusively behind or under the desk, it does however emit a low level hum which can be off putting until you get used to it. Communication with it is achieved by means of either a RS232 or USB port for connection to an adjacent PC, but in my particular situation although not essential an ethernet port would be more useful. However it does the job most satisfactorily, I'm well pleased.
26 de outubro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for taking the time to leave us a review!
We are glad to hear that you experienced a speedy delivery and appreciate your honest feedback. Most of all we are delighted to hear that you are happy with your product and experience with Critical Power Supplies.
Thank You
Customer Service Team
Resposta da Critical Power Supplies Ltd
Thank you for taking your time to share your experience with our company! We are delighted to see the five star review you have given us and to hear that you found your product easy to order accompanied with a speedy delivery.
Your feedback is greatly appreciated, and we are always here to help!
Thank you for choosing CPS!
Customer Service Team
Easy and quick delivery
28 de setembro de 2023
Resposta da Critical Power Supplies Ltd
Thank you for your excellent Trustpilot review! We're thrilled you had a quick and hassle-free delivery. Your feedback is invaluable, and we're here to assist with any questions or concerns. Thanks for choosing CPS!
Customer Service Team
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