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Classificada 5 em 5 estrelas

Cruise Circle are so easy to deal with, helpful, friendly and excited to help you book your cruise. I have dealt with 3 different people and each were just as nice as the last. Roberta and Sarah we... Ver mais

Classificada 5 em 5 estrelas

I have just booked my second cruise with Nicola, absolutely delighted with my first class service. Nicola takes the time to explain and make sure you are happy with the package and gets answers to any... Ver mais

Classificada 5 em 5 estrelas

Hellen was so pleasant and helpful nothing a problem booked a Holliday with her and feel that she is there for you

Classificada 1 em 5 estrelas

We booked a cruise with these people and are due to depart on Friday. We have had no tickets and despite numerous phone calls and emails no one replies. Looks like we won't be cruising

4,2

Bom

TrustScore: 4 em 5

66 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Sem histórico de convites para avaliação

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4,2

Todas as opiniões

(66)

21 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Second cruise booked with Nicola.

I have just booked my second cruise with Nicola, absolutely delighted with my first class service. Nicola takes the time to explain and make sure you are happy with the package and gets answers to any queries that you may have. I will be booking again. Thanks Nicola

24 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cruise Circle are the best!

Cruise Circle are so easy to deal with, helpful, friendly and excited to help you book your cruise. I have dealt with 3 different people and each were just as nice as the last. Roberta and Sarah were especially helpful. Don't hesitate to book your cruise through Cruise Circle, you will receive excellent service.
I have also just booked another cruise with Nicola and she was excellent! Friendly and helpful. Booking with cruise circle you can be assured of good service.

28 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Helen Booth wow what a woman so much…

Helen Booth wow what a woman so much patience and knowledge. She has arrangedca cruise for me in the UK and a relative in Canada to meet in January 27 on z Princess Cruise. Thank you Helen amazing service

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So knowledgeable

We have cruised many times but for the first time today used Cruise Circle and Nicola Krystal she was over and above helpful and knowledgeable will definitely return again regards

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I spoke with Shannon Devoy concerning a new booking. She completed the booking both pleasantly and efficiently. I would have no hesitation in dealing with Cruise Circle once again. Shannon is a credit to the company. Excellent!

27 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

MOST KIND AGENT PATIENCE OF A SAINT

I am basing this in booking a holidsy cruise. If our holiday turns out as great as Shannon the booking agent we have a great time ahead. Shannon has been so patient getting us exactly whst we want making sure ever detail was exactly right. A great agent never had a more patient kind person helping us through our booking procedure. Thanks Shannon

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The travel agent who listens and arranged the perfect trip based on your preferences.

I saw a packaged holiday advertised and it was almost what I was looking for but not quite. I asked Shannon if it was possible to make a few changes and was delighted to find out that she could adjust it to my precise requirements. I can highly recommend this agent. Don't hesitate to call them next time you are planning a cruise or land based holiday.

11 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

The booking process was quick and easy…

The booking process was quick and easy and everything was arranged including transfers. On reflection that may have been a mistake as we had some issues with the transfers and booking our own would probably have been easier.
I also wasn't keen on the fact that our return flight was with Ryanair and the baggage allowance fell well short of what we needed for a 26 day trip. I complained and Cruise Circle did us a favour by booking us as priority. That wouldn't have been necessary if they hadn't cut corners by booking a low cost airline. Their excuse was that there were no other direct flights. Really?
We also didn't know that Ryanair are the only company using terminal 3 for international flights and we had booked our parking based on a return to terminal 2 making it less straightforward than anticipated.
Cruise Circle found us a good deal and put together a good package but beyond that I didn't feel that their service was exceptional, just average. I've had lots of advertising emails since my return but no follow up on our satisfaction.

8 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Helen's easy booking completion.

Helen was pleasant, knowledgeable, efficient and prompt in providing our cruise booking. She gave us the fullest details of every aspect of the flights, hotels to be used and of course the cruise itself. She answered all the questions raised leading to our completion of the booking.

28 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Advise you to book with someone else

I used to always book my cruises through Cruise Circle, I always found them super helpful and approachable - I have recommended them to a number of my friends.

In the last 18 months their customer service has taken a real downward spiral. Corresponding only with the "lead passenger" despite there being 2 separate bookings (one in my name) giving me mis-information about my reference number in direct conflict with the cruise line themselves - who are saying that our cruise is cancelled and the reference number not valid. Cruise Circle just keep telling me that the number is correct (well they keep telling my sister that, because she's the lead passenger!)

I would not book with Cruise Circle again, and I would point you towards other more efficient agents - its a shame as I liked dealing with a local company who seemed to care about service and experience - although that ship seems to have sailed now for Cruise Cirlce haha

16 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I asked for a quote for a cruise i was…

I asked for a quote for a cruise i was given a price i went away just to check a few details i went back to them to book to only then be informed that the price is no longer available there was no mention of this in there original quote email that is price was subject to change now i don't call that good customer service now the same cruise will coast me an extra £300 or so with no offer of honouring this price even after me pointing this none disclosure in there email well if this is how they deal with preattentional a new customers then it may be just as well I'm not doing business with them. I have tried to find an email for the ceo / owners who i believe are Mr Jason Daniels & Ms Danielle Nemeth but could not find one just to let them know of my disappointment with the leave of service.

4 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Don’t believe their price match promise!

Used before with no issues.
Tried to book again to be shown their price promise is not a promise and request for price match was rejected for £12pp!!!
Was effectively told to go book with other provider as it was ‘way cheaper to go book with them’ - I think the girl messed up her figures but even so, never beaten on price they say but when asked told price match £12pp was told to go elsewhere!
Other basic figures were wrong in quote and also in looking at price comparison for match request.
Would have scored lower if wasn’t for initial ideas supplied this time round and also service received last year which was good.

26 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Booking on cruise lines own site save 20%

I was directed to this site from a critic site, I had already looked at the same cruise PO summer 2026, elsewhere found some savings compared to PO’s site. So thought I would give it another go, and yes this was like for like. In this there price for a £7k cruise on the PO site.. £7.9k.. (cheapest I have found £6.6k My advise search round all the booking agencies offer different prices, the cruise the options are all the same.. this site was not only the most expensive but more expensive than PO own site hence the 1 star.

7 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We are two seniors so we watch for costs

We are two seniors so we watch for best pricing in everything from groceries to our splendid retirement adventures! Every chance we get to cruise we know CRUISE CIRCLE and representative Emma Browne have never let us down! Emma is patient, as we can be a challenge, and finds the PERFECT adventure for us. We have cruised about 20 times and since leaving the US to retire in Ireland, after finding CRUISE CIRCLE and Emma in the U.K., we have found the place to get best service, pricing, and communication. If there is a five star rating CRUISE CIRCLE gets our five star approval in all fields! Thank you!!

20 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Took all the stress from booking a cruise

You just made my day Emma B. You took me on a stress free journey today to book a cruise. You were pleasant, honest and friendly. My wife has to use a wheelchair occasionally and you solved what could have been an issue with cruise line. Emma made sure I got the very best deal, Thank you much

16 de outubro de 2025
Opinião espontânea

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