Cruise.co.uk Opiniões 

16 466
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brıdgett Baker was fırst class ın takıng me through the bookıng process , frıendly , patıent , wıth the hıghest standard of servıce and welcome effıcıently. As a consultant staff member , she ıs not... Ver mais

Classificada 5 em 5 estrelas

We booked the Italian Lakes and cruise package for 2027. Tom took our call and explained every thing we needed to know and made the whole process seamless. Professional, knowledgeable and an effic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Customer Service team member Sienna picked up my query regarding completion of passenger information very quickly. She outlined clearly the next steps, what else she needed and what she would do to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lily provided accurate and knowledgeable informed information which allowed me to make a decision based on fact with no hidden charges. Cruise.co.uk are always excellent on price. I highly recommend t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de cruzeiros
  2. também em
  3. Agência de viagens de cruseiro

Sobre Cruise.co.uk

Escrito pela empresa

Cruise.co.uk is a leading online travel agency that specialises in cruise holidays. We offer a wide range of services designed to make booking your dream cruise easy and convenient. With an extensive selection of cruise options from all of the major cruise lines worldwide, we cater to every cruise traveller's preferences and interests.

One of the key advantages of Cruise.co.uk is our team of knowledgeable cruise specialists who provide expert advice and personalised recommendations. Whether you're a first-time cruiser or a seasoned traveller, they are there to assist you in planning the perfect cruise experience. Additionally, Cruise.co.uk is committed to offering competitive pricing, ensuring that you get the best value for your money. We provide access to exclusive deals, discounts, and promotional offers, and our price match guarantee ensures you won't find a better price elsewhere.

Cruise.co.uk also offers customised cruise packages that can be tailored to your specific needs. Whether you're looking for a romantic getaway, a family-friendly adventure, or a themed cruise, we can create a personalised itinerary that includes additional elements such as flights, accommodations, and transfers.

Customer satisfaction is a top priority for Cruise.co.uk. We provide a platform for customer reviews and ratings, allowing you to read real-life experiences and make informed decisions. Our dedicated customer support team is available to assist you at every step, from pre-booking enquiries to post-cruise arrangements.

In summary, Cruise.co.uk offers a comprehensive range of services, competitive pricing, expert advice, and personalised packages. Our commitment to customer satisfaction and transparent reviews makes us the perfect choice for booking your next cruise holiday.

Escrito pela empresa

- Over 40 years' experience
- Your own dedicated expert cruise consultant
- No hidden extras and our Price Match Guarantee
- 1000s of Trustpilot 5-star ratings
- ABTA & ATOL protected

Informações de contacto

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4,9

Excelente

TrustScore: 5 em 5

16 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(16 466)

1828 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very polite and great customer service

Very polite and great customer service, explained the cost and the Cruise very informative call

6 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Customer

We are so grateful for your kind words and 5-star rating!

Thank you for sharing your experience with us. We will pass on your feedback to the relevant department.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

We was looking on line for a canary island cruise and stay. Deal

We was looking on line ,
Asked for a telephone call to explain the details,
All explained clearly
We Booked and planned the cruise we wanted . They tailored the trip to suit us air travel , hotels Cabin Etc ! Got a good deal . We have traveled with this company before they very good . They do want you ask for .

6 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Christine

We are so grateful for your kind words and 5-star rating!

Thank you for sharing your experience with us. We will pass on your feedback to the relevant department.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

This is the first time I have booked…

This is the first time I have booked with Cruise.co.uk & Jo Cunningham, the lady who took my booking was so helpful, reassuring and made the whole process go quickly and smoothly. I hope all the staff we encounter will be like Jo as she is a wonderful advocate for the company.

1 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Jacquie

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Jo.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Richard from support

Richard from support team gave my sister & I very Professional helpful advice.
Richard was very patient & did not hurry us into any decisions that would not be right for us.
This is why we have stayed with Cruise.Co.UK for many Years as their staff are so well trained.

2 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Jennifer

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Richard.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Excellent service

If you get Bridgett as your cruise agent you’re onto a winner. She’s friendly, incredibly helpful and knowledgeable and nothing is too much trouble. She’s a real gem. Our second time booking through cruise.co.uk and the deals and service have been excellent both times.

4 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Shez

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Bridgett.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

First time booking with this company…

First time booking with this company and if all goes according to plan it won’t be the last. Paul was extremely helpful explaining everything to me. Fingers crossed the cruise next year will be as good as my experience today- well done

4 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Rita

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Paul.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Amendment to booking.

We had booked a Princess cruise with the Princess Plus fare included. We wanted to upgrade to Princess Premier so contacted cruise.co.uk. Meghan took our call and dealt with our query in a most efficient and courteous way, including keeping as informed as she used the Princess chat-box to get a speedy answer as to the procedure and extra costs involved. She also sent out a revised booking confirmation very quickly.

2 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Kenneth

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Meghan.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Professionalfriendlyservice

Professionalfriendlyservice

17 de setembro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Sandrateper

We are so grateful for your kind words and 5-star rating!

Thank you for sharing your experience with us. We will pass on your feedback to the relevant department.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Great service from Tom Harding

Great service from Tom Harding. Very knowledgeable and there was no pressure to book.

2 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Jim

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Tom.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Tom was amazing super helpful and friendly

Tom was amazing super helpful. A real gem

3 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Deborah

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Tom.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Extremely knowledgeable and helpful.

Steve was extremely knowledgeable and helpful finding the cruise that was right for me.

30 de setembro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Patricia

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Steve.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Tom H is AMAZING!

We made our booking with Tom Harding. We would HIGHLY recommend anyone to do the same. Tom is always so helpful and knowledgeable. He’s always happy to spend time talking through options and ideas to ensure we end up with the perfect cruise booking.

3 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Natalie

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Tom.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Our agent was Erica & she was superb…

Our agent was Erica & she was superb through out the booking process
We were a virgin cruise couple so we were not sure what to expect
Erica also helped with hotel & flights as we extended our stay at the end of the cruise
Really impressed with the personal touch
A phone call pre cruise to check everything was unexpected but really a great touch
Would have no hesitation to recommend & we would definitely 💯 use again
Thank you

20 de setembro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Roger

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Erica.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Summer is a real asset to Cruise.co.uk

I discovered one of my flights had been changed but the airline hadn’t advised anyone. I spoke with Summer on 28/9/26 and she immediately took ownership of the issue and began investigations. It took a few days and several phone calls before the issue was satisfactorily resolved and Summer kept me up-to-date with progress throughout.
Thank you so much, Summer. Your patience & tenacity were very much appreciated.

2 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Andrew

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Summer.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Great booking experience

Great booking experience. Paul was very helpful and patiently went through different options with me and got me a good deal.
Looking forward to our family cruise and would recommend booking via cruise.co.uk
Thank you!

2 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Alison

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Paul.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Great service from Trevor at…

Great service from Trevor at cruise.co.uk
Worked really hard to get us the specific package we wanted and answered all questions effectively.
First time booking a cruise through an agent as opposed to direct. Could be the first of many bookings!

26 de setembro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi P Travis

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Trevor.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Reached out to customer service about a…

Reached out to customer service about a query. Got a prompt reply from Stacey. Thank you

2 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Alexander

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Stacey.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

I have had to contact Cruise.co on many…

I have had to contact Cruise.co on many occasions due to mistakes made by the cruiseline. Richard and Brogan have been very helpful and sorted out my problems quickly and efficiently.

29 de setembro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Avril

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Richard and Brogan.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Easy booking with care for details

Just booked a 2028 cruise with Paul McCann. Cannot speak highly enough of the excellent service Paul gave going out of his way to make sure we got every little thing we wanted.

Thank you Paul and Cruise-dot-co

1 de outubro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Richard

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Paul.

We can’t wait to welcome you back.

Kind regards
Customer Support

Classificada 5 em 5 estrelas

Fantastic friendly and professional service

Fantastic friendly and professional service for our recent cruise booking, Rosie was very helpful during the whole process and did not rush us, explained everything before we made our decision.

28 de setembro de 2026
Opinião espontânea
logótipo da Cruise.co.uk

Resposta da Cruise.co.uk

Hi Ian

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Rosie.

We can’t wait to welcome you back.

Kind regards
Customer Support

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