Brıdgett Baker was fırst class ın takıng me through the bookıng process , frıendly , patıent , wıth the hıghest standard of servıce and welcome effıcıently. As a consultant staff member , she ıs not... Ver mais
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Leia as opiniões dos outros
We booked the Italian Lakes and cruise package for 2027. Tom took our call and explained every thing we needed to know and made the whole process seamless. Professional, knowledgeable and an effic... Ver mais
A empresa respondeu
Customer Service team member Sienna picked up my query regarding completion of passenger information very quickly. She outlined clearly the next steps, what else she needed and what she would do to... Ver mais
A empresa respondeu
I had a fantastic experience booking my holiday with Tom Harding at Cruise.co.uk. Tom was incredibly helpful from start to finish, taking the time to talk me through our options and making sure I foun... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Cruise.co.uk
Escrito pela empresa
Cruise.co.uk is a leading online travel agency that specialises in cruise holidays. We offer a wide range of services designed to make booking your dream cruise easy and convenient. With an extensive selection of cruise options from all of the major cruise lines worldwide, we cater to every cruise traveller's preferences and interests.
One of the key advantages of Cruise.co.uk is our team of knowledgeable cruise specialists who provide expert advice and personalised recommendations. Whether you're a first-time cruiser or a seasoned traveller, they are there to assist you in planning the perfect cruise experience. Additionally, Cruise.co.uk is committed to offering competitive pricing, ensuring that you get the best value for your money. We provide access to exclusive deals, discounts, and promotional offers, and our price match guarantee ensures you won't find a better price elsewhere.
Cruise.co.uk also offers customised cruise packages that can be tailored to your specific needs. Whether you're looking for a romantic getaway, a family-friendly adventure, or a themed cruise, we can create a personalised itinerary that includes additional elements such as flights, accommodations, and transfers.
Customer satisfaction is a top priority for Cruise.co.uk. We provide a platform for customer reviews and ratings, allowing you to read real-life experiences and make informed decisions. Our dedicated customer support team is available to assist you at every step, from pre-booking enquiries to post-cruise arrangements.
In summary, Cruise.co.uk offers a comprehensive range of services, competitive pricing, expert advice, and personalised packages. Our commitment to customer satisfaction and transparent reviews makes us the perfect choice for booking your next cruise holiday.
Escrito pela empresa
- - Over 40 years' experience
- - Your own dedicated expert cruise consultant
- - No hidden extras and our Price Match Guarantee
- - 1000s of Trustpilot 5-star ratings
- - ABTA & ATOL protected
Informações de contacto
Top 10 Cruise Holiday Deals
4,9
Excelente
16 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tom was very helpful and knowledgeable.
28 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Graham
We are so grateful for your kind words and 4-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Tom.
We can’t wait to welcome you back.
Kind regards
Customer Support
Jo Cunningham - Just brilliant
Jo Cunningham has gone above and beyond to assist me. Outstanding, professional help...every step of the way. Jo is a credit to your company, her commitment and dedication to the customer is exemplary. Thank you Jo. Lauren Cooper
29 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Lauren
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Jo.
We can’t wait to welcome you back.
Kind regards
Customer Support
Quality service
We have used Cruise.co.uk to book all our cruise trips and have spoken to Bridgett on every occasion. The most helpfully of people who is so polite and cheerful, after a few minutes of talking it’s like talking to an old friend, if your looking to book a cruise call Bridgett who I’m sure will give you a first class service.
28 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Keith
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Bridgett.
We can’t wait to welcome you back.
Kind regards
Customer Support
Good value and friendly service.
Steve dealt with all our queries quickly and efficiently. We booked our cruise with little fuss and at a price we were very happy with.
23 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi HS
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Steve.
We can’t wait to welcome you back.
Kind regards
Customer Support
A very positive experience. …
Paul was incredibly helpful and patient especially when I was having difficulty with the payment. He explained everything in detail.
27 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Liz
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Paul.
We can’t wait to welcome you back.
Kind regards
Customer Support
From initial contact via email to…
From initial contact via email to booking took less than a couple of hours including resolving queries we had. Proactive and eager to please.
24 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Graham
We are so grateful for your kind words and 5-star rating!
Thank you for sharing your experience with us. We will pass on your feedback to the relevant department.
We can’t wait to welcome you back.
Kind regards
Customer Support
Cruise booking
The agent Brigett Barker was very helpful and knowledgeable and very reassurring with guiding us through our cruise booking to the carribean.
Many thanks
28 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Diane
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Bridgett.
We can’t wait to welcome you back.
Kind regards
Customer Support
Another great booking by Bridgett
Another great booking by Bridgett. Always looks after us well.
28 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Maureen
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Bridgett.
We can’t wait to welcome you back.
Kind regards
Customer Support
Bridget made our reservation with P&O…
Bridget made our reservation with P&O for us.She was very helpful and pleasant and got us booked in efficiently. Thank you very much Bridget
28 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Lesley
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Bridgett.
We can’t wait to welcome you back.
Kind regards
Customer Support
Unbeatable Service ⭐️⭐️⭐️⭐️⭐️
We Have always found Cruise.Co.Uk excellent. We always deal with Betsy, she has become one of the family. Always get us exactly what we are looking for at a great price. Today I dealt with Richard who is part of the concierge team. Again excellent service, changed our flights to fly direct from Glasgow. Extremely friendly. I cannot recommend Cruise.Co.Uk enough. 👏👏👏👏⭐️⭐️⭐️⭐️⭐️
28 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Alison
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Betsy and Richard.
We can’t wait to welcome you back.
Kind regards
Customer Support
A Returning Customer
Cruise.co.uk rang me back as promised when the line was busy. I was given good advice and the person on the line was patient and helpful. I have used this company on many occasions.
15 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Marian
We are so grateful for your kind words and 5-star rating!
Thank you for sharing your experience with us. We will pass on your feedback to the relevant department.
We can’t wait to welcome you back.
Kind regards
Customer Support
Carol was very helpful.
Carol was very helpful and let us go through the booking at our speed. The booking process isn't the easiest as it's via phone and not face to face, however Carol let us take our time.
21 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Mr Hirst
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Carol.
We can’t wait to welcome you back.
Kind regards
Customer Support
Can always rely on Cruise.co.uk for s…
Can always rely on Cruise.co.uk for s great holiday , due to embark on our 3rd cruise with them .
Organised company and staff polite when you contact them .
Always book through Lilly who is helpful and gives us the best deal available at the time . Always a go too company if you want a nice holiday. Well done
27 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Jane
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Lily.
We can’t wait to welcome you back.
Kind regards
Customer Support
Great firm which offer excellent…
Great firm which offer excellent customer services. All my enquiries have been dealt with promptly and efficiently by many of their team, but especially Stacey today. Thank you!
26 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Julie
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Stacey.
We can’t wait to welcome you back.
Kind regards
Customer Support
Professional and Friendly
I appreciate the professional and friendly way that Steve Fuller has.
It gives me confidence in dealing with your company.
14 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Beth
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Steve.
We can’t wait to welcome you back.
Kind regards
Customer Support
Paul McManus was fabulous
Paul McManus was fabulous. He was so responsive and got us a great cabin
I will write a further review post holiday
This is our first time using Cruise.co.uk and have been impressed
25 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Karen
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Paul.
We can’t wait to welcome you back.
Kind regards
Customer Support
Outstanding Customer Service
Myself and family members have booked several cabins through Cruise.co.uk and have had regular contact with Meghan and the customer service team over the past few months. On every single occasion, the service has been absolutely outstanding. Most recently, we had to handle a cancellation due to a health matter, which can normally be a very stressful process. However, Meghan and the team handled everything with incredible care, patience, and attention to detail. They truly go above and beyond, doing everything in their power to resolve any issue no matter how long it takes. I cannot praise their dedication enough and highly recommend them.
25 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Christine
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Meghan.
We can’t wait to welcome you back.
Kind regards
Customer Support
Excellent service and great advice by…
Excellent service and great advice by Robin the agent for cruise.co.uk
21 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi John
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Robin.
We can’t wait to welcome you back.
Kind regards
Customer Support
Meghan sorted out an issue with…
Meghan sorted out an issue with included flights with the cruise line for us quickly and efficiently. We have cruised extensively with many different cruise lines (approaching 50) and nearly all our bookings have been with Cruise.co.uk.
Highly recommend
25 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi Sheridan
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Meghan.
We can’t wait to welcome you back.
Kind regards
Customer Support
Customer Service
The service we had from Ria in customer support was outstanding. There was a small problem with the booking Ria took immediate ownership and kept us fully informed throughout. Great customer service.
11 de setembro de 2026
Opinião espontânea
Resposta da Cruise.co.uk
Hi William
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Ria.
We can’t wait to welcome you back.
Kind regards
Customer Support
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