Fantastic cue all around. I have noticed an improvement over my prior game. Plays q lot like my wife's Lucasi custom, with a medium tip. I leveraged a players cue prior with a kamui soft tip. I have r... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Experience is extremely bad, still haven't received product and have e-mailed countless times without any reply. No number to call or anything. Now I have to call me credit card company to see if th... Ver mais
very good cue at an amazing price. i am glad to see well performing cues at a very reasonable price. I have owned many high end custom cues, however as a player the cuebot cues were surprisin... Ver mais
Very pleased with the cue, but even more pleased with customer service, replacing my glove that didn't arrive and was replaced, receiving today. Never had a glove and anxious "to try it out" !
Informações sobre a empresa
Escrito pela empresa
Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.
Informações de contacto
N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan Ward, 100000, Hanoi, Vietname
- cs@cuebots.com
- www.cuebots.com
4,2
Bom
161 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My last purchase of the phantom black…
My last purchase of the phantom black cue was not a good experience. I have used it twice now and the wrap is peeling
4 de agosto de 2026
Resposta da CUEBOTS
Hello customer, we're sorry to hear about the situation. We've reached out to you via email and are glad that we can arrange a solution together. If you need any further support, please do not hesitate to contact us via email: cs@cuebots.com. We're always happy to assist.
Bought this for my daughter
Bought this for my daughter. It plays surprisingly well. Hard to beat for the price.
4 de agosto de 2026
was not what i expected
was not what i expected. joint was plastic, i do not think it will last long.
3 de agosto de 2026
Resposta da CUEBOTS
Hello customer, we're sorry to hear about that. We've reached out to you via email, kindly check at your earliest convenience so we can assist you better. Thank you!
I’m trying to understand on making of…
I’m trying to understand on making of the cue stick was the reason why it took so long to be delivered. I only assuming that everything was already made but the engraving that was needed. Or you make cue once ordered? If that’s the case you done well. Have not played the cue yet but quality looks like a perfect 10
31 de julho de 2026
Resposta da CUEBOTS
Hello customer, thank you for your comment. Our POD orders are made only after the customer placed the order. If you need any further support, please do not hesitate to contact us via email: cs@cuebots.com. We're always happy to assist.
I have communicated with customer…
I have communicated with customer service and MIA has been great. All products have been exactly as described. Very much a value product.
23 de julho de 2026
Anytime I had a question it was…
Anytime I had a question it was answered in hrs not days. I get a ton of compliments on this cue.
23 de julho de 2026
Love the cue
Love the cue, the carbon shaft feels great and I’m very happy with my purchase. I’d recommend anyone for these products because the use, look, and feel and way higher than the cost. Thanks.
15 de julho de 2026
It was exactly as ordered
It was exactly as ordered. Plays as well as the more expensive shaft I own which is 11.8 mm I went back to the 12.5!!
20 de julho de 2026
The Cue shaft is excellent
The Cue shaft is excellent, and has really improved my game. I was very happy with the purchase. I was able to resurrect my old cue.
18 de julho de 2026
1) CUEBOTS SENDS ME DEFECTIVE…
1) CUEBOTS SENDS ME DEFECTIVE SHAFT(PILOT WON'T FIT) 2) CUEBOTS TRY TO GIVE ME $80.00 TO FIND A CUE REPAIR SHOP TO TRY TO FIX IT FOR ME 3) CUEBOTS AGREES TO TAKE SHAFT BACK WITH NO FEES. 4)CUEBOTS TRIES TO CHARGE RESTOCK FEE AFTER THEY SEND NO CHARGE SHIPPING LABEL AND NO RESTOCK FEE AFTER THE RETURN HAS BEEN MADE!!!
4 de julho de 2026
Resposta da CUEBOTS
Hi Ed, we’re sorry for the frustration and confusion regarding the return terms.
We’re reviewing the communication and fee discrepancy with our team and will contact you directly to resolve this fairly.
CUEBOTS Support Team
5 Stars very very glade to have a…
5 Stars very very glade to have a dealer and being super good very helpfull.I have told several pool players about you and your business.
14 de julho de 2026
Resposta da CUEBOTS
Thank you so much, Ronald! We truly appreciate your kind words and are glad you had a great experience with us. Your support means a lot to our team!
CUEBOTS Support Team
Everything was great shipping was very…
Everything was great shipping was very fast. And Ilove the shaft, it works great.
30 de junho de 2026
Resposta da CUEBOTS
Thank you, Sam! We’re glad your order arrived quickly and that you’re enjoying the shaft. We truly appreciate your support!
CUEBOTS Support Team
The great service and how you shipped…
The great service and how you shipped the cue sticks was great.
9 de julho de 2026
Resposta da CUEBOTS
Thank you, Kevin! We’re glad you were happy with our service and shipping. We truly appreciate your support.
CUEBOTS Support Team
Very nice cue for the money...
Very nice cue for the money.... Just wish the tip was a smidge softer
2 de julho de 2026
Resposta da CUEBOTS
Thank you. We’re glad you’re enjoying the cue and appreciate your feedback about the tip. Please don’t hesitate to contact us if you need any assistance.
CUEBOTS Support Team.
Cue purchase
8 de julho de 2026
Delivered on time
Delivered on time . But the packaging needs to improve . Cues need to be packaged in hard boxes to prevent damages. hard round tubes is the way to go.
30 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.