CUEBOTS Opiniões 

161
•
TrustScore: 4 em 5

4,2

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic cue all around. I have noticed an improvement over my prior game. Plays q lot like my wife's Lucasi custom, with a medium tip. I leveraged a players cue prior with a kamui soft tip. I have r... Ver mais

Classificada 1 em 5 estrelas

Experience is extremely bad, still haven't received product and have e-mailed countless times without any reply. No number to call or anything. Now I have to call me credit card company to see if th... Ver mais

Classificada 5 em 5 estrelas

very good cue at an amazing price. i am glad to see well performing cues at a very reasonable price. I have owned many high end custom cues, however as a player the cuebot cues were surprisin... Ver mais

Classificada 5 em 5 estrelas

Very pleased with the cue, but even more pleased with customer service, replacing my glove that didn't arrive and was replaced, receiving today. Never had a glove and anxious "to try it out" !

Informações sobre a empresa

  1. Loja de artigos para bilhar

Escrito pela empresa

Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 89% das suas opiniões negativas

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4,2

Todas as opiniões

(161)

160 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Web site is difficult and does not…

Web site is difficult and does not express clarity. It should be made double apparent for the first time user that it’s possible to just order half a stick. Often websites direct a person to think about what else may be desired or needed with a choice of an item. Ex. I ordered a cue but not a butt. When it arrived I realized my mistake and reached out to an email. A phone number would have been appreciated. No one responded, so I tried to order a butt. Then another cue arrived. At this point I reached out again via email. I did finally receive an email stating that I needed to either order butts from Vietnam and wait two to three weeks or pick a set . I picked a set and sent images as I was asked and never heard back. I complained and did hear back from another person, but neither did what I asked and that was to take a personal interest and help me figure out what I wanted based on what you have and my level of play. I still have two cues that I don’t think are very different from each other and no butt. Not to mention I have no idea what I have in terms of the tips level of hardness. I asked that a couple of times as well. I’d like to know how to return these items for a refund .

6 de maio de 2026
logótipo da CUEBOTS

Resposta da CUEBOTS

Hi Mickey,

Thank you for your feedback, and we're sorry for the frustration you've experienced.

After reviewing your case, it appears that the items ordered were cue shafts only rather than complete cues. We understand how this could be confusing, especially for newer players, and we appreciate you bringing this to our attention.

We also found that our last email regarding exchange options was sent on May 18th, but it appears you may not have received it. We apologize for the communication gap.

We're still happy to help resolve the situation. We have previously offered options to exchange the shafts for complete cues or to provide matching cue butts to complete the setup, and our team would be glad to continue assisting you with either solution.

Please contact us at cs@cuebots.com, and we will personally review your case and help find the best resolution.

Thank you again for your feedback. It helps us improve both our website experience and customer support process.

CUEBOTS Support Team

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