Culture Kings Opiniões 

5872
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great website and excellent service. I had order multiple times from this company and each order was met promptly and fully. I made an error while ordering recently and Gabby was not only able to rect... Ver mais

Classificada 5 em 5 estrelas

I have a had a great experience with Culture Kings. I placed an online order and forgot to remove an item from my basket before checking out. The moment I realised I emailed their customer se... Ver mais

Classificada 5 em 5 estrelas

I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Compras e moda

Escrito pela empresa

Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 15% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(5872)

1745 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

Great customer service, i had made a mistake in my order and with the help of Gabby, she fix it in no time

20 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

So glad Gabby was able to help you with your order! We hope to see you again soon!

Classificada 5 em 5 estrelas

I am very happy with your service

I am very happy with your service, and especially with Gabby who helped me change my address which I had forgotten. I am completely satisfied.

20 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

So glad Gabby was able to help you with your address! We hope you have an amazing week ahead.

Classificada 5 em 5 estrelas

I put in my issue very late last night…

I put in my issue very late last night around 12pm and with in hours gabby was straight on to sorting out and resolving my issue.

Very happy with this customer support thanks gabby
Regards Trent

19 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Heya! So glad Gabby was able to help you with your order! We hope you have an amazing week ahead.

Classificada 5 em 5 estrelas

Customer service was fantasic

Customer service was fantasic, Marleyah was amazing and amended a fault I made in my order swiftly.

18 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thanks a ton for the review! Your support means the world to us.

Classificada 5 em 5 estrelas

Amazing response time!

I ordered a pair of Air Force 1 07 and I ordered the wrong size. So I sent a email to ask if I could change the sizes and Ailean the next day put a new order in for me for the right size!!
Amazing work Ailean and fantastic customer service and responded so quick
Thank you Ailean!!!!

18 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thanks so much for the review! We appreciate you 🙏

Classificada 5 em 5 estrelas

Alphonsine was amazing

Alphonsine was amazing. Very helpful and super efficient. My situation for delivery could have ended up very convoluted and challenging but because of quick action it was solved almost immediately.

18 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thanks a ton for the review! Your support means the world to us.

Classificada 1 em 5 estrelas

I ordered 2 hats on June 24th for $80+…

I ordered 2 hats on June 24th for $80+ dollars, and never received them. The order said they were damaged and couldn't deliver. I've been trying to get resolutions from Culture Kings to no help. I received an email saying they would look into it and they have not responded to my follow up emails. This is a terrible situation because I wanted the hats for a Bday.

24 de junho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Hey,
I'm so sorry to see you didn't love your experience at our store and I would love to chat to you and see if we can turn this around! Please contact me with some details of your experience and the date you visited at feedback@culturekings.com.au 🙏

Classificada 5 em 5 estrelas

I ordered the wrong size on a chain and…

I ordered the wrong size on a chain and sent an email through hoping I could change the size, Donna went above and beyond to help me out, she even checked on it later to confirm it's the size I wanted. Very happy with Culture Kings and the chain looks awesome, thanks Donna!

13 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thank you for taking the time to leave us a review. Your support means so much to us!

Classificada 5 em 5 estrelas

I forgot to change my shipping address…

I forgot to change my shipping address and reached out to the Culture Kings team. I received an email from Culture Kings with the changed address and it was very easy on my end to change it. Ailean made this process very smooth and easy for me!

15 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thank you for your thoughtful review. We sincerely appreciate your support.

Classificada 5 em 5 estrelas

I called up the company early in the…

I called up the company early in the morning g to request for my order to be changed before being processed. There I got in touch with Donna who, off the bat, was lovely and greeted me with warmth and friendliness, it made the whole experience more comfortable! She was able to fulfil my request as well which is something I am grateful for to this day! I was impressed how well Donna communicated and how efficient her work was. Definitely will order from Culture King again and I know now that if I ever have an issue about something, Culture King has the staff well equipped to deal with it.

14 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

We're so grateful for your review! Thanks for being such an incredible supporter.

Classificada 5 em 5 estrelas

Great and fast service

Great and fast service! Thanks to Gabby for being nice and helpful with resolving my issues.

13 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Love to hear this, thank you for leaving a review! 🙏

Classificada 5 em 5 estrelas

Donna (customer service) ⭐️

Donna has been nothing short of AMAZING ! I panicked and bought the wrong size shoe for my partner and she got in and helped me fixed it right away, she’s an absolute angel and couldn’t have made the process any more simple !

15 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

So happy Donna was able to help! Huge thanks for the review — hope to see you again soon!

Classificada 5 em 5 estrelas

My experience with Gaby

Gaby was very quick, effectiant and understanding. She spoke to me on the phone and was amazing help. Shes has great Customer service skills and was lovely to talk to.

15 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thanks a ton for the review! Your support means the world to us.

Classificada 5 em 5 estrelas

I made an order and realised the size…

I made an order and realised the size was wrong. So I rang help page. Very impressed how quick and friendly customer service is. DONNA made it too so easy for me. When you talk to someone that nice as you start your day is just refreshing plus issue SOLVED! Thanks Donna.

15 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

We’re pumped that Donna could help you out! Thanks for the feedback — can’t wait to have you back! 🔥

Classificada 5 em 5 estrelas

Quick response and amazing help

Quick response and amazing help. I had purchased items to the wrong address, Donna replied within minutes and had me sorted.

15 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thanks a ton for the review! Your support means the world to us.

Classificada 5 em 5 estrelas

Ben was extremely helpful

Ben was extremely helpful, excellent behavior, very kind and understanding.
My order got sent back and he helped sort it out straight away, very quick and easy process

Thank you Ben

14 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Love to hear this, thank you for the review! We can't wait to have you back! 🔥

Classificada 5 em 5 estrelas

I made a mistake ordering

I made a mistake ordering, within a few hours Donna had stopped the original order from being processed and created a new order for me, superstar!

14 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thanks so much for the review! We appreciate you 🙏

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais