Great website and excellent service. I had order multiple times from this company and each order was met promptly and fully. I made an error while ordering recently and Gabby was not only able to rect... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have a had a great experience with Culture Kings. I placed an online order and forgot to remove an item from my basket before checking out. The moment I realised I emailed their customer se... Ver mais
I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Ver mais
A empresa respondeu
Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Informações de contacto
PO BOX 260, 4108, Archerfield BC, Austrália
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 15% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Donna helped me out and sending a…
Donna helped me out and sending a different shirt as this one had a fault. Quick easy response. Very helpful

Resposta da Culture Kings
Great Customer Service
Great customer service when I needed to cancel my order, Alphonsine helped me which I very much appreciate.

Resposta da Culture Kings
Gabby's assistance
Needed assistance on size change and was instantly helped by Gabby with her patiently fast customer service got the job done promptly with new tracking.
Thankyou very much for first time assistance with Culture Kings

Resposta da Culture Kings
Had an issue but got helped by Donna
Had an issue but got helped by Donna , who was very understanding. She fixed it quickly and with a good result. Much appreciated

Resposta da Culture Kings
Madelyn ROCKS
Madelyn Was helpful with helping me cancel an order that I had placed. She even went above and beyond to try and help me locate another size in a store not too far from me.

Resposta da Culture Kings
a big thanks to donna she was able to…
a big thanks to donna she was able to change my order because i mistakenly put the wrong size.. such a big thankyou to her and the team

Resposta da Culture Kings
So While making the online order i made…
So While making the online order i made the mistake and choose the wrong size, however i email the team at culture kings about the issue and Donna from the team looked after my request and went above the par to help me out and got the size replaced. She gave the best customer service. Highly recommended

Resposta da Culture Kings
Gabby at culture kings customer service…
Gabby at culture kings customer service is the best. I had some issues with delivery address and she fixed it in no time.
Thankyou once again Gabby.

Resposta da Culture Kings
Ordered the wrong size by mistake
Ordered the wrong size by mistake, reached out and the response was very quick and helpful! Thank you again!

Resposta da Culture Kings
Donna was super helpful on helping me…
Donna was super helpful on helping me change my order due to wrong size picked at checkout. Greatly appreciated.

Resposta da Culture Kings
Donna was a great help sorting my order…
Donna was a great help sorting my order which I accidentally messed up. I ordered the wrong sizing and she was prompt at making sure the order was stopped before processing and the right sizing was shipped out.

Resposta da Culture Kings
Culture Kings is known for their…
Culture Kings is known for their Outstanding clothing line but the service I received from Donna! Was beyond impressed with the quality and efficiency of her service☺️

Resposta da Culture Kings
On completion of my order
On completion of my order, I realised that I had ordered the wrong colour, I contacted the Company to explain what had happened. I was contacted straight away by a lady named Donna, I felt she went over and above to help me cancel my order and she also organised my refund, which went back into my account the next day.

Resposta da Culture Kings
I ordered the wrong size and reached…
I ordered the wrong size and reached out for help, Donna made this process super easy and I’m so grateful for how professional and sufficient the reply’s and results were!! Best service ever thank you heaps!!

Resposta da Culture Kings
Gabby did an awesome job of helping me…
Gabby did an awesome job of helping me rectify a mistake I made on my order.

Resposta da Culture Kings
Donna to the Rescue!!!
Donna was super helpful and fast about helping me update the shipping address on my order when I made a mistake. Thank you so much she made my day and made sure I got my package to the right spot!

Resposta da Culture Kings
I would like to thank culture kings…
I would like to thank culture kings specially Gabby for responding and doing my request. Great customer support!
I will always be a customer of Culture Kings! More power to you guys! Cheers
Rhico

Resposta da Culture Kings
quick and efficient support
quick and efficient support! with a very kind girl on the phone promptly correcting my address.- eryka was her name🙂

Resposta da Culture Kings
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







