Culture Kings Opiniões 

5872
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great website and excellent service. I had order multiple times from this company and each order was met promptly and fully. I made an error while ordering recently and Gabby was not only able to rect... Ver mais

Classificada 5 em 5 estrelas

I have a had a great experience with Culture Kings. I placed an online order and forgot to remove an item from my basket before checking out. The moment I realised I emailed their customer se... Ver mais

Classificada 5 em 5 estrelas

I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Compras e moda

Escrito pela empresa

Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 15% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(5872)

1745 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Donna was very helpful

Donna was very helpful! Replied back fast to my email with the problem solved ! Thanks so much for your help !

30 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

Thanks so much for your kind words! We really appreciate your support. 💙

Classificada 5 em 5 estrelas

Good service

Marleyah Was great, quick response and helpful

30 de julho de 2026
Opinião espontânea
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Resposta da Culture Kings

Thanks so much for your kind words! We really appreciate your support. 💙

Classificada 5 em 5 estrelas

A customer service representative named…

A customer service representative named Donna was very very helpful! And got through to me in a timely matter.

29 de julho de 2026
Opinião espontânea
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Resposta da Culture Kings

Thanks so much for your kind words! We really appreciate your support. 💙

Classificada 4 em 5 estrelas

I must share my experience it was a…

I must share my experience it was a nightmare Saved by a woman named Dona such a great help so Im new to culture kings and somehow my shipping address was set wrong well Ms Dona sprang into action and started to help right away so I did not really understand there process but she did her job and did everything she can well unfortunately the delivery service still delivery the package but Ms Dona yet again sent me help with my order and saved the day I really appreciate this effort to retain me as a customer 😀 My kids appreciate you Ms Dona big shout out much appreciated 👏

12 de julho de 2026
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Resposta da Culture Kings

Love to hear this, I'm glad Donna was able to turn your experience around! Thanks so much for the review! 🙏

Classificada 5 em 5 estrelas

I made a mistake and wrote an Email

I made a mistake and wrote an Email, not sure if it could get fixed. I wrote the Email yesterday and today I got an answer from Donna, informing me of the try to change my Order. I ordered on accident a 3XL but wanted a 2XL. I waited the whole day and then just got the email that the order got successfully stopped AND I have my new order conformation with the right size.
I also got informed that they can't always complet request, so I am even happier that my request could get completed and that everything works out

28 de julho de 2026
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Resposta da Culture Kings

It’s great to know Donna came through for you! Thanks a ton for the review — we’re looking forward to next time!

Classificada 5 em 5 estrelas

Customer service was great Gabby helped…

Customer service was great Gabby helped me very happy with my experience thank you 😊

28 de julho de 2026
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Resposta da Culture Kings

This is great to hear, thank you! We'll be sure to pass this on. Thanks so much for the review!🙏

Classificada 5 em 5 estrelas

Donna helped me so well

Donna helped me so well. I was stressed about a shipping issue and she rectified it very quickly and effectively.

27 de julho de 2026
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Resposta da Culture Kings

Thank you kindly for your review — we truly appreciate your support!

Classificada 5 em 5 estrelas

Mixed up the size in my order and was promptly assisted

I had accidentally ordered a jacket in the wrong size and wanted to change it before it dispatched. On the day I placed my order, which was a Saturday,the culture kings AI helper said I wouldn’t be able to change the size. I decided to try my luck on Monday and call the customer service line, and Donna promptly assisted me by stopping my order from being processed and creating a new one for me. I really appreciate her for saving me the hassle of having to return the jacket and wait for a new one!

27 de julho de 2026
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Resposta da Culture Kings

Thrilled to hear Donna took great care of you! Thanks for the awesome review — we can't wait to welcome you again!

Classificada 5 em 5 estrelas

Great customer service

The customer service is amazing and I love the wide range of clothing brands. I had a slight issue with shipping but thanks to staff (gabby) it was resolved almost instantly. Would definitely recommend.

27 de julho de 2026
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Resposta da Culture Kings

Thank you kindly for your review — we truly appreciate your support!

Classificada 5 em 5 estrelas

Needed assistance with an order Donna…

Needed assistance with an order Donna was quick to help get this done, much appreciated. Great customer support. Thank you 😊

24 de julho de 2026
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Resposta da Culture Kings

Big thanks for the review — we’re lucky to have customers like you!

Classificada 5 em 5 estrelas

Awesome customer service support

I had an order that i accidentally sent to the wrong address and sent an email right after placing it. The customer service operator Marleyah responded incredibly quick and resolved the problem in a matter of seconds. Amazing customer service for sure 5/5

24 de julho de 2026
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Resposta da Culture Kings

Many thanks for the review. Your input is incredibly valuable.

Classificada 5 em 5 estrelas

Ailean was amazing!!

Ailean was amazing!!! Super helpful!! Didn’t this my request could be done and she made it happen. Thank you Ailean!!

24 de julho de 2026
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Resposta da Culture Kings

Thanks so much! We're grateful for your kind words and support.

Classificada 5 em 5 estrelas

Excellent customer service

Although my original order was unfortunately lost in transit, I was extremely impressed with the level of customer service I received. The representative (Donna!) was professional, patient, and genuinely helpful throughout the entire process. They clearly explained each step required to submit a claim, answered all of my questions, and made the replacement process simple and stress-free. Their prompt communication and willingness to assist turned what could have been a frustrating experience into a positive one. Excellent customer support like this is rare, and I truly appreciate the time and effort they put into resolving my issue. Thank you for the outstanding service!

22 de julho de 2026
Opinião espontânea
logótipo da Culture Kings

Resposta da Culture Kings

It’s great to know Donna came through for you! Thanks a ton for the review — we’re looking forward to next time!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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