Cycle Superstore Opiniões 

164
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First and foremost, great staff. Mick, Dave and Matt helped me with my bike, helmet, shoes etc. I moved from the USA where there are "local bike shops" and "brand superstores". This store is larger an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Such a simple and seamless process when buying my new bike from CycleSuperstore. The store manager Marc himself helped me with deciding what bike I should get. I told him what I needed and within minu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently bought a new bike here , great selection to choose from , staff very knowledgeable & helpful . Purchase and all correspondence very efficient . Unfortunately small mishap on 2nd cycle o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a great shop, it's great to visit. A feast, and a nice coffee too. But what makes it a lovely experience is the knowledge and good advice the staff give. I can't thank Janick, Stefan, Larri... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de reparação de bicicletas
  3. Loja de acessórios para bicicletas

Escrito pela empresa

As Ireland’s largest cycling showroom, we stock thousands of bikes from top brands like Cube, Giant, Stevens, Look, and Brompton. Our team is dedicated to providing helpful, pressure-free service. With a huge range of accessories, clothing, and an outdoor test track, we make it easy to find your perfect ride.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

164 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,6

Todas as opiniões

(164)

119 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Quality Stock but lacked guidance

There’s a good range of products available in store, and the staff are generally helpful. My first visit was particularly positive and felt very welcoming. On subsequent visits, however, I found the level of engagement and guidance wasn't quite as strong, with assistance tending to be very basic. The staff are young and perhaps new so it might have been that. Pricing also appears to be on the higher side compared to some other retailers, particularly for items such as tri suits, wetsuits, and cycling accessories but its all high quality. I didnt really get the advice and guidance I wanted becuase it felt like they couldnt give it.

13 de junho de 2026
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Resposta da Cycle Superstore

Hi Joe,

Thank you for taking the time to leave such balanced feedback. We’re pleased to hear you found our range and product quality impressive, and that your first visit was such a positive experience.

We also appreciate your comments regarding the level of guidance you received on later visits. We aim to provide knowledgeable, personalised advice to every customer, so it’s disappointing to hear we didn’t fully meet your expectations on this occasion. Your feedback has been shared with the team as we continue to develop and train our staff.

We appreciate your support and hope to have the opportunity to provide an even better experience next time.

Classificada 5 em 5 estrelas

Mick was brilliant with advise

Mick was brilliant with advise. Good value for money. Great bike and accessories.

13 de junho de 2026
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Resposta da Cycle Superstore

Hi Barry,

Thanks so much for the great review! We’re delighted to hear Mick was able to provide brilliant advice and help you find the right bike and accessories. We’ll be sure to pass on your kind words to him.

We really appreciate your support and hope you enjoy many great rides ahead.

Classificada 5 em 5 estrelas

Friendly helpful staff and a great…

Friendly helpful staff and a great choice of gear .

20 de junho de 2026
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Resposta da Cycle Superstore

Hi John,

Thanks so much for the great review! We’re delighted to hear you found the team friendly and helpful and enjoyed our range of gear. We really appreciate your support and hope to see you again soon.

Classificada 5 em 5 estrelas
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Resposta da Cycle Superstore

Hi Brian,

Thanks so much for the great review! We’re delighted to hear you had a positive experience from start to finish. We really appreciate your support and hope to see you again soon.

Classificada 5 em 5 estrelas

Fantastic customer support

Fantastic customer support helping me through the bike to work process.

14 de junho de 2026
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Resposta da Cycle Superstore

Hi,

Thanks so much for the great review! We’re delighted to hear our team made the Bike to Work process straightforward and enjoyable. We really appreciate your support and hope you enjoy many great rides on your new bike.

Classificada 5 em 5 estrelas

What a great shop

What a great shop, it's great to visit. A feast, and a nice coffee too.
But what makes it a lovely experience is the knowledge and good advice the staff give. I can't thank Janick, Stefan, Larrissa and co enough for their patience and super advice in helping me choose a bike, taking into account my neck surgery, etc.
So helpful and knowledgable.
Thankyou, I'll be back for my bikefit shortly.

1 de maio de 2026
Opinião espontânea
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Resposta da Cycle Superstore

Hi Dee,

Thanks so much for the wonderful review! We’re delighted to hear you enjoyed your visit and that Yannick, Stefan, Larissa and the team were able to help you find the right bike while taking your individual needs into account. We’ll be sure to pass on your kind words to them.

We really appreciate your support and look forward to seeing you again for your bike fit. Happy cycling!

Classificada 4 em 5 estrelas

mark

mark , very easy to deal with

10 de junho de 2026
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Resposta da Cycle Superstore

Hi Gerry,

Thanks so much for the great review! We’re delighted to hear Mark was so easy to deal with and made your experience a positive one. We’ll be sure to pass on your kind words to him.

We really appreciate your support and hope to see you again soon.

Classificada 5 em 5 estrelas

Really great customer service

Really great customer service, and know their stuff.
Stefan , in particular, is a real asset to the business.

5 de junho de 2026
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Resposta da Cycle Superstore

Hi James,

Thanks so much for the fantastic review! We’re delighted to hear you received great customer service and found the team knowledgeable. We’ll be sure to pass your kind words on to Stefan, he’ll be delighted to hear them.

We really appreciate your support and look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Got great advice.......Staff have tons of real life cycling experience & knowledge ....

For me, Cycle Superstore do have a huge range of bikes and products but when you're looking for something very specific, the staff themselves each specialise in certain areas, which really worked well for me.

In short, I ordered the product I hoped for and got the advice I needed to buy exactly what was going to work for me. To top it off, on the day of collection, the pick up experience I had and follow through with after care etc was absolutely brilliant.

Buy with confidence from Cycle Superstore and be sure that the support from the team will help address any concerns or issues on your mind.

6 de junho de 2026
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Resposta da Cycle Superstore

Hi Gary,

Thanks so much for the fantastic and detailed review! We’re delighted to hear our team’s experience and specialist knowledge helped you find exactly the right product, and that your collection and aftercare experience were equally positive.

We really appreciate your recommendation and support, and we look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Great experience all around

Great experience all around.

Thank you.

-Jess

15 de agosto de 2025
Opinião espontânea
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Resposta da Cycle Superstore

Hi Jess,

Thanks so much for the kind review! We’re delighted to hear you had a great experience with us. We really appreciate your support and hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent experience

Excellent experience. The staff were very friendly and communicated the bike to work scheme with me very clearly. The selection is second to none and I would highly recommend Cycle Superstore to anyone looking to buy a bike.

30 de maio de 2026
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Resposta da Cycle Superstore

Hi Kevin,

Thanks so much for the fantastic review! We’re delighted to hear you found the team friendly and that everything around the Bike to Work scheme was clearly explained. We really appreciate your kind words about our selection and your recommendation.

We hope you enjoy many great rides on your new bike and look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Very good customer service

Very good customer service. Prompt communication and hassle free cycle to work scheme paperwork.

22 de maio de 2026
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Resposta da Cycle Superstore

Hi Lukasz,

Thanks so much for the great review! We’re delighted to hear you were happy with our customer service and found the Bike to Work process smooth and hassle free. We really appreciate your support and hope you enjoy many great rides on your new bike.

Classificada 5 em 5 estrelas

Larisaa the sales lady was brilliant

Larisaa the sales lady was brilliant. She explained everything about the bike. She was always in touch about when the bike was ready. A really good experience 👏

21 de maio de 2026
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Resposta da Cycle Superstore

Hi Geraldine,

Thanks so much for the wonderful review! We’re delighted to hear Larissa looked after you so well and kept you updated throughout your purchase. We’ll be sure to pass on your kind words to her. We really appreciate your support and hope you enjoy many great rides on your new bike.

Classificada 5 em 5 estrelas

Great service

Very helpful, friendly and informative staff. Highly recommend!

31 de maio de 2026
Opinião espontânea
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Resposta da Cycle Superstore

Hi MarieB,

Thanks so much for the great review! We’re delighted to hear you found our team helpful, friendly, and informative. We really appreciate your recommendation and hope to see you again soon.

Classificada 5 em 5 estrelas

Recently bought a new bike here

Recently bought a new bike here , great selection to choose from , staff very knowledgeable & helpful .
Purchase and all correspondence very efficient .
Unfortunately small mishap on 2nd cycle on my new wheels which required some repairs . Staff extremely considerate & helpful .
All their Bike Gear is amazing too !
Highly recommend this store .

28 de maio de 2026
Opinião espontânea
logótipo da Cycle Superstore

Resposta da Cycle Superstore

Hi Jennie,

Thanks so much for the fantastic review! We’re delighted to hear you had a positive experience with our team and that everything was handled efficiently, including getting the small issue sorted on your new bike. We really appreciate your kind words about our staff and range of gear, and your recommendation means a lot to us.

We hope you enjoy many great rides ahead and look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Had a good experience

Had a good experience. Staff very helpful but very scarce on weekends when most people would be attending the store. I love my bike though.

18 de maio de 2026
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Resposta da Cycle Superstore

Hi C. C.,

Thanks for your feedback, we’re really glad to hear you’re enjoying your bike and had a good overall experience with the team. We also appreciate your comments regarding weekend staffing. We understand weekends are a busy time and your feedback has been shared with management as we continue to review staffing levels to best support customer demand.

We really appreciate your support and hope to see you again soon.

Classificada 5 em 5 estrelas

I always find the staff extremely…

I always find the staff extremely friendly.

26 de maio de 2026
Opinião espontânea
logótipo da Cycle Superstore

Resposta da Cycle Superstore

Hi Dawn,

Thanks so much for the lovely review! We’re delighted to hear you always find our staff friendly. We really appreciate your continued support and look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Great store- very helpful staff

Great store- very helpful staff

16 de maio de 2026
logótipo da Cycle Superstore

Resposta da Cycle Superstore

Hi Michelle,

Thanks so much for the great review! We’re delighted to hear you found the team helpful and enjoyed your experience with us. We really appreciate your support and hope to see you again soon.

Classificada 5 em 5 estrelas

Really helpful team

Really helpful team , bike arrived within the window they said and was assembled by their team. I had a really positive experience

14 de maio de 2026
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Resposta da Cycle Superstore

Hi Paul,

Thanks so much for the great review! We’re delighted to hear your bike arrived on time and that you had such a positive experience with the team. We really appreciate your support and hope you enjoy many great rides ahead.

Classificada 5 em 5 estrelas

Amazing staff who went out of their way…

Amazing staff who went out of their way to help me .

20 de maio de 2026
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Resposta da Cycle Superstore

Hi Sean,

Thanks so much for the kind words! We’re delighted to hear the team went out of their way to help you. We really appreciate your support and look forward to seeing you again soon.

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