dacemotorgroup.co.uk - Dace German Car Centre Opiniões 

225
•
TrustScore: 5 em 5

4,8

309 Manchester Road, SK45EA STOCKPORT, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From first walking into the showroom i was made to feel that I was not being pushed into buying something I didn't want. Steve Watson listened to my requirements and checked obscure information I r... Ver mais

Classificada 5 em 5 estrelas

Recently purchased a great car from Noel Eastwick at Dace German Car Centre. Outstanding customer service and very knowledgeable about the vehicle. Maintains exceptional quality of cars and ensured wh... Ver mais

Classificada 5 em 5 estrelas

I had a lovely experience buying my new car from these guys. Everything was so smoothly arranged. I was professionally looked after by Ryan, who went above and beyond to make sure I left very happy in... Ver mais

Classificada 5 em 5 estrelas

Steve was very patient. Allowed me all the time I needed to decide on which car to go for and whether I wanted to finance it or not. He explained everything carefully and answered all my questions. He... Ver mais



Informações de contacto

  • 309 Manchester Road, SK45EA, STOCKPORT, Reino Unido

  • 1614424360

4,8

Excelente

TrustScore: 5 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 53% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(225)

472 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent

Dealt with Will, excellent service & extremely knowledgeable, went above & beyond ended up buying not 1 but 2 golfs from Will. We are recommending all our friends. Thanks again Will for all your help.

19 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with Dace.

I bought my car from Dace motors and was helped by Stuart. He was fantastic really honest and friendly. You can tell this is a professional company and have high standards of how they look after their cars and customers. Thanks for your help Stuart.

28 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks you Steve!

I recently purchased a Mercedes A-Class from Dace German Car Centre, and I couldn’t be happier with the experience.

Steve was fantastic from start to finish—friendly, knowledgeable, and genuinely helpful. He made the whole process smooth and stress-free, answering all my questions and ensuring I was completely happy with my purchase. The car was in excellent condition, exactly as described, and the level of service was top-notch. I highly recommend Steve and the team at Dace German Car Centre to anyone looking for a quality car and great customer service.

17 de janeiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I have waited a couple of weeks after…

I have waited a couple of weeks after collecting my BMW 5 series touring to reflect on my experience with Dace German Car Centre.
I made an appointment with Will to visit and view the car, on my arrival I was met by a gentleman whom I presumed was Will but wasn't, he informed me that he had just "brought the car round in case I wanted to take the car today" which was surprising. Then Steve came over and introduced himself as the one who will be looking after me which, was another surprise. No mention of Will at all.
On taking a look tab the car, the upholstery was really dirty but, I was hopeful that after a valet it would be fine and so I went along with the purchase.
I had to wait 2 weeks for the car as there was a backlog of work etc which didn't bother me as I would rather wait and have a decent job done.
On collection day I actually met Will for the first time. I had to wait for over 1 hour due to the car not being quite ready but again it's worth waiting for, no explanation was given why I didn't meet him in the first instance.
I was happy with the handover at the time and I completed the satisfaction questionnaire which reflected this.
I am really happy with the car, its everything I was hoping for but the interior valeting could have been better hence 4 stars.

8 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Dace German Car Centre,Stockport.

Really pleased with the purchase of my wife’s new car (Seat Arorna) from Dace German Car Centre.From viewing the car to picking it up was a great experience.
Our salesman will was very knowledgeable and really helpful,there were a few things needed doing to the car which he agreed to do with no quibble.
We would not hesitate to use this company again and I would definitely recommend them.

24 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Untrustworthy dealership

Bought car almost 4 weeks ago from Dace German Motorsport, 309 Manchester Road, Heaton Chapel, Stockport, SK4 5EA, and was promised a new front windscreen seal. Callum assured me this had been sent to my home address. Each time I call callum is 'with a customer'. Tried emailing, webchat and WhatsApp with no response. Informed car came with a 3 month warranty. Not worth the paper it's written on as when the warranty firm was called, they had no record of my car? Car has other issues that I was unaware of at the point of sale. I will update my review upon a full car health check from mini specialist and I have let Dace know that the car will be returned to them over the weekend if it's found to have expensive faults....

7 de janeiro de 2025
Opinião espontânea
logótipo da dacemotorgroup.co.uk - Dace German Car Centre

Resposta da dacemotorgroup.co.uk - Dace German Car Centre

Thank you for your review Lotte
We appreciate you brought your concerns to our attention. Were pleased to hear that you’ve received the warranty and parts for the vehicle. We are also wanting to thank you for having your car inspected by a mini specialist and for sharing the positive feedback about its condition. Since you’re now happy with the vehicle and the resolution of the issues, would you please be kind enough to consider updating your review as promised to reflect the positive outcome? We appreciate your business and hope you enjoy your new vehicle and if you need any more help then please feel free to call.
Thanks Jason

Classificada 5 em 5 estrelas

Thank you Steve!

Very good experience - all sale team members very friendly and extremely helpful
A big thank you to Steve who went above and beyond making transaction smooth and very pleasant
Would highly recommend to everyone and I’ll be back there for my next car.

12 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A great experience from first contact to driving away

Car looked good on the advert, dropped an email to reserve, late in evening.
Following morning got a phone call from Callum, took some details and £100 and they reserved the car.
Asked if I could come at weekend, as it was New Years Eve, they said no problem.
Given changing weather, phoned up day before and asked if I could come that day, told no problem, come over when you're free.
Arrived on site, good welcome. Callum wasnt available so Steve looked after me.
Car was opened up and started, and I was given the keys to have a look round before a test drive. Was given plenty of unpressurised time to decide if I wanted to have a run out.
Car was clean and tidy, literally spotless. Plenty of time for me to test and press buttons. After 10 minutes asked if I wanted a test run, which I did.
No pressure on the run, had the chance to ask questions, which were answered well.
Got back and decided to proceed, no pressure on warranty upsell at all, although I was given the book and decided to take 12 months anyway.
Had asked up front whether I could pay over multiple cards and was told no problem. True to their word, all done.
I found the buying experience easy from start to finish. Steve was great in going through the details of the purchase and the specs of the car.
I paid the full purchase price for the car, no haggling, just paid what it was clearly worth.
You'll no doubt be looking at this review and determining whether to part with your hard earned cash as opposed to another dealer. Like me, you'll probably look at the odd one star review and gulp. But look past that, if you have reasonable expectations you'll probably be able to read between the lines and consider that other people may not.
Based on my experience today, I would have no hesitation in recommending this particular branch of Dace.

3 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very lovely staff

Very lovely staff, informative and friendly. Allowed me to take the time I needed to make a decision. Great experience so far.

9 de dezembro de 2024
Opinião espontânea

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