David Clulow Opticians UK Opiniões 551

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been to David Clulow the Opticians in Jonh Lewis Welwyn. The services was really good starting with the receptionists, the optician and then being fitted with my new glasses. A very special tha... Ver mais

Classificada 1 em 5 estrelas

I went to the Stratford Branch and I didn’t think the lady who did my test was treating me with equality, as she was treating the other lady so respectfully and giving her time to explain things. She... Ver mais

Classificada 5 em 5 estrelas

At the John Lewis store in Welwyn Garden City the in-store experience was very good with a range of glasses that suited me and clear explanation of all the options. When I went back to order they war... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant service. I had to go back a few times because my new glasses were uncomfortable, but Aisha in the Battersea branch (apologies if I’ve misspelled your name) was patient, professional, and s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Oculista

Escrito pela empresa

At David Clulow Opticians, we pride ourselves on delivering more than just eye care — we combine expert knowledge, advanced technology, and a personal touch to make every visit exceptional. What sets us apart: Expertise you can trust – Our optometrists, bringing decades of experience and meticulous attention to detail, ensuring precise eye exams and tailored advice. Cutting-edge technology – We use the latest diagnostic and lens-fitting equipment to monitor eye health and provide the best vision solutions. Stylish, wide selection of frames – From designer brands, such as Chanel, Prada, Oliver People, RayBans and many more, our carefully curated collection ensures you find frames that suit both your style and needs. Personalised, friendly service – Every patient is treated with care and attention. We listen to your concerns, explain your options clearly, and guide you through the process with patience and professionalism. Commitment to quality – Whether it’s glasses, sunglasses, or contact lenses, we stand by the quality of our products and services.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

551 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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Classificada 5 em 5 estrelas

The staff were truly great

The staff were truly great! Found the exact pairs for me

11 de novembro de 2025
Opinião espontânea
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Resposta da David Clulow Opticians UK

Thank you so much for your kind review! We’re delighted to hear that our team was able to help you find the perfect pairs. It’s always wonderful to know our staff made your experience a great one.

And just a reminder — you’re always welcome to pop into the store anytime for adjustments or a complimentary clean. We look forward to seeing you again soon!

Kind Regards
Customer Care Team

Classificada 5 em 5 estrelas

Brilliant customer service and lots of attention to detail

I have been using David Clulow for my spectacles for the last 10 years, first in Cambridge and then in London. The service is consistently high and reliable. I am particularly indebted to Juli and Lucilia at the Neal Street store. They are committed to delivering the best possible customer care, incredibly patient, and very charming. I appreciated the style guidance and spectacle tips! It's always a pleasure to come in. Thank you again.

21 de outubro de 2025
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Resposta da David Clulow Opticians UK

Thank you so much for your wonderful review and for being a loyal David Clulow customer for the past 10 years. We’re delighted to hear that you’ve consistently experienced high and reliable services.

Juli and Lucilia will be thrilled to hear your kind words — they truly take pride in offering patient, attentive, and charming service. We’re glad you found their style guidance and spectacle tips helpful, and it’s always a pleasure to welcome you in.

Thank you again for your loyalty, and we look forward to seeing you again.
And just a reminder — you’re always welcome to pop into the store anytime for adjustments or a complimentary clean.
kind regards

Customer Care Team

Classificada 5 em 5 estrelas

Great David Clulow in Wigmore Street

I am incredibly satisfied with my experience at David Clulow! Asal and Ruqaiya were truly outstanding—friendly, professional, and extremely knowledgeable. They took the time to listen to my needs and helped me find the perfect glasses that suit my style and vision. Their attention to detail and genuine care made me feel valued every step of the way. I couldn’t be happier with the service I received. Highly recommend!

8 de novembro de 2025
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Resposta da David Clulow Opticians UK

Dear Gabriela, Thank you so much for your wonderful review! We’re thrilled to hear that Asal and Ruqaiya provided such friendly, professional, and knowledgeable service. It’s fantastic that they were able to listen to your needs and help you find the perfect glasses while making you feel valued throughout the process.

Your recommendation means a lot to us, and we look forward to welcoming you back to David Clulow soon!

Classificada 5 em 5 estrelas

Had a fantastic experience during my…

Had a fantastic experience during my recent visit to David Clulow Victoria, Sam conducted my eye test with such care and professionalism, making the whole process smooth and reassuring. Clint was brilliant, helping me choose the perfect pair of glasses with patience and great advice. Both were friendly, knowledgeable, and genuinely attentive. I left feeling well looked after and excited about my new specs. Highly recommend!

10 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have been looked after at David…

I have been looked after at David Clulow for over 20 years. They are always brilliant. Very courteous, approachable, knowledgeable and caring. My Optician (Gary) has never let me down, and I trust him implicitly. Thank you for great service.

6 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

I came for eye test and new lenses

I came for a eye test plus new lenses in my Lindberg glasses (2 Pairs) I was told that it was preferable to have complete new glasses as they could not guarantee the frames would not sustain damage in the removal/relacement! I have since been told at another branch this is rubbish, I shall not return to Wigmore Street. The Lindbergs are Great though!

19 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Cheltenham branch

I use the Cheltenham branch. I have always found them helpful and professional from the time I book the appointment through to selection and collection of glasses. Well done all.

4 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Brilliant Optometrist

Brilliant Optometrist, extremely knowledgable.
My review is 4* rather than 5* as Admin staff wanted me to change my appointment at the last minute which I was unable to do.

4 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

David Clulow Opticians Loughton…

I recently visited the David Clulow branch in Loughton for my first eye test, and the experience was excellent. The optician, Amar, was very professional and explained everything clearly. When it came time to choose my glasses, I wasn’t sure what would suit me, but the amazing team Androulla,Ramona, and Waheeda ,were incredibly helpful and patient. Thanks to them, I found the perfect first pair of glasses. I’m really happy with the care and service I received throughout the whole process.

28 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent opticians

I used to use Wigmore St branch of David Clulow, and now Cheltenham. Both have been brilliant. I find they are great for understanding complex requirements for glasses, and are able to answer questions clearly and knowledgeably. I am very happy with my glasses and lenses – the prescription, the style and the fit.

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service experience at Cheltenham!

I had such a great experience with the David Clulow Opticians Cheltenham branch! I called in a bit of a panic because I urgently needed glasses before flying, and the guy I spoke to was honestly amazing. The pair I wanted was only available in a few stores, and he actually took the time to check which ones had them while I was on the phone.

I ended up driving all the way from Cardiff to Cheltenham before they closed at 5:30, and I’m so glad I did. Once I got there, I saw a few other options and he patiently helped me find something even better suited to me. You could tell he really knew his stuff, super helpful, friendly, and genuinely cared about helping me find the right pair.

Such great customer service from the Cheltenham team. I’ll definitely be visiting again!

1 de novembro de 2025
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Resposta da David Clulow Opticians UK

Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that our Cheltenham team were able to help you so quickly and make sure you found the perfect pair of glasses before your trip. It’s great to know that their care, knowledge, and attention made such a positive difference to your experience.

We’ll be sure to pass on your kind words to the team – they’ll be delighted to know their efforts were appreciated. We really look forward to welcoming you back again soon!
Hope you had a lovely holiday.

Warm regards,
Customer Care Team

Classificada 5 em 5 estrelas

Loughton branch

I’ve been visiting the Loughton branch for years, and Androulla and her team are fantastic. They’re knowledgeable, friendly, and genuinely care about helping you find glasses that suit you perfectly.

The team always takes the time to explain the technical details about lenses and the different payment options, whether you prefer to pay outright or by monthly direct debit.

Our Australian Labradoodle, Ted, also enjoys his visits! He loves meeting the team.

1 de novembro de 2025
Opinião espontânea
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Resposta da David Clulow Opticians UK

Thank you for taking the time to share your experience with our Loughton branch. We’re delighted to hear that Androulla and her team have consistently provided you with a high standard of care over the years. Their commitment to ensuring every customer finds the right frames and fully understands their lens and payment options is something we take great pride in.

It’s also lovely to know that Ted enjoys his visits — our team always looks forward to seeing him! Hope they didnt give him to many Treats! 🐾

We truly appreciate your continued loyalty and look forward to welcoming you both again soon.

Kind regards,
Customer Care Team

Classificada 5 em 5 estrelas

Perfect

All staff are knowledgeable, welcoming and polite.
Clean store and latest equipment

30 de outubro de 2025
Opinião espontânea
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Resposta da David Clulow Opticians UK

Thank you for your kind feedback. We’re so pleased to hear that you found our team to be knowledgeable, welcoming, and polite. It’s also great to know you appreciated the cleanliness of our store and the use of our latest equipment.

We truly value your comments and look forward to welcoming you back again soon.

Kind regards,
Customer Care Team

Classificada 5 em 5 estrelas

Super experience

Wonderful friendly staff as always and did a very effective eye test for our 10 year old son

1 de novembro de 2025
Opinião espontânea
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Resposta da David Clulow Opticians UK

Dear Adrian,
Thank you for your lovely feedback. We’re delighted to hear that our team provided a friendly and welcoming experience, and that your son’s eye test went so smoothly. Ensuring children feel comfortable and confident during their appointments is very important to us, and it’s wonderful to know this came through in your visit.

We truly appreciate your kind words and look forward to seeing you and your family again soon.

Kind regards,
Customer Care Team

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