I was treating myself to a new watch as a semi-retirement gift and decided to visit the Omega Boutique in Liverpool. All the staff were lovely and made us feel very welcome. I was served by Abigai... Ver mais
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Leia as opiniões dos outros
DMR Canary Wharf is the place if you are looking to buy a watch or jewellery. The staff are very friendly and attentive to your needs. One of the helpful staff members Baron was very honest no games b... Ver mais
A empresa respondeu
I had an amazing experience at David M Robinson in their Canary Wharf showroom. Diana did a fantastic job — she was extremely professional, knowledgeable, and explained everything clearly. Th... Ver mais
Alex, Ben and Mel created a fabulous collection experience for gifts for my son and daughter in law’s anniversary. The surprise package for them was brilliantly done and we had a wonderful day from st... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
David M Robinson - British luxury jewellery designer & retailer of luxury watches from famous Swiss brands including Rolex, Patek Philippe, OMEGA, TUDOR, IWC Schaffhausen and TAG Heuer.
Informações de contacto
14 Railway Street, WA14 2RE, Altrincham, Reino Unido
- 03339969987
- customerservice@dmr.co.uk
- www.davidmrobinson.co.uk
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I just want to say a massive thank you…
I just want to say a massive thank you to Baron for making my first Rolex experience so incredibly special. From the moment I met him at DMR, he was so welcoming and engaging. What really stood out to me was how much time and attention Baron gave me. He really listened, talked me through everything patiently and gave me such helpful and honest advice. I never felt rushed or pressured, and it honestly felt like a very personalised experience.
Being able to secure the specific Rolex I wanted, and in a fraction of the time I expected, made the whole experience even more exciting. It genuinely felt like a magical moment and one I will never forget, especially as it was my first Rolex. I am absolutely thrilled with my watch and so grateful to Baron for making it happen. I’m already looking forward to my next Rolex, and I have no doubt Baron will be instrumental in this! 😊

Resposta da David M Robinson
My special thanks must go out firstly…
My special thanks must go out firstly to Baron at DMR for his responsive engagement to my particular and demanding request for a desirable piece I have been looking to purchase for my wife for quite some while. With the assistance of Rob, the new appointed director they quickly made this special purchase possible, making my wife's experience a truly magical one. A 5⭐️ service in every possible way. I cannot recommend the DMR team at Canary Wharf enough. Thank you all.

Resposta da David M Robinson
Very kind and attentive service from Charley…
Very kind and attentive service from Charley. She managed to source exactly the Watch I wanted for my wife, it took a little bit of time but we managed to get there in the end. Super service for the handover and adjustments needed. Would Heidi recommend for the personal of Touch.

Resposta da David M Robinson
Fantastic couldn’t ask for better…
Fantastic couldn’t ask for better service Adam speechly is a credit to your company went above and beyond with his service.

Resposta da David M Robinson
Just picked up my amazing watch from…
Just picked up my amazing watch from Bryan at DMR in Manchester. He makes the process so enjoyable, he really does go above and beyond. Thank you so much for amazing service time and time again. See you again soon.

Resposta da David M Robinson
Top level
I can’t recommend DMR highly enough. Alex and the whole team have always been fantastic and have gone above and beyond to look after me and my family.
The service is always personal, professional and welcoming, and I’ve always felt genuinely valued as a customer. Alex in particular has been brilliant to deal with and has always made sure everything is taken care of.
It’s rare to find that level of customer service these days. A massive thank you to Alex and the entire DMR team for always looking after us. We really appreciate it and will continue to use and recommend DMR to anyone looking for great service and expertise.

Resposta da David M Robinson
Massive thanks to Melanie Ricks
I can't thank the team at David Robinson enough. They were a pleasure to deal with from the beginning, but particular thanks have to go to Melanie Ricks, who went completely out of her way to ensure that we were able to get the piece we were after, just in time for a very special date. In addition to that, she made the entire experience on the day of collection really special, and a memory we'll cherish.

Resposta da David M Robinson
Outstanding customer service
Following a visit to the Manchester showroom I would like to convey my deepest thanks to the staff at DMR. Their customer service was outstanding from the moment we entered the door. Arousa managed our experience, providing excellent advice and was extremely knowledgeable about the pieces in the store, of which there is a wonderful selection. We truly received the VIP treatment. Thankyou again for making our visit so special.

Resposta da David M Robinson
Excellent care and service especially…
Excellent care and service especially by Sanaa, whom I have been dealing with in the last 2 years. They always go that extra mile with you. I always recommend friends and family to them whether it’s for time pieces or jewellery.

Resposta da David M Robinson
There isn’t a better jewellers to deal…
There isn’t a better jewellers to deal with so stop looking. I’ve dealt with DMR for 10+ years and shudder to think what I’ve spent but they are lovely people. You can buy watches anywhere but it’s all about the people. Each one of them has their own unique style but Lee, Hannah and Alex are fantastic and of course Karl and John are good leaders…. The latest “new recruit” James Lilley is a great lad too. Everyone has their favourite jewellers I guess but if you don’t then just go to David M Robinson. Saves you faffing about.

Resposta da David M Robinson
Excellent and helpful service from Darren
Excellent and helpful service from Darren who made our purchase and experience first class!

Resposta da David M Robinson
Manchester - Luana a Star!
We recently collected my wife's Rolex from the Manchester showroom and were treated so special by Luana! What a start she is!
She remembered it was our wedding anniversary and surprised us with champagne and cake!
She looked after us so well. Such an enjoyable experience, we will be paying her a visit again!

Resposta da David M Robinson
Great to deal with
Adam and his colleagues were brilliant and looked after me at the omega store in Liverpool one. I would definitely recommend them and I’m made up with my purchase.

Resposta da David M Robinson
The usual fabulous personal service…
The usual fabulous personal service from Lee who has a wealth of knowledge about our requirements and the product he sells.
All the other staff from the moment we go through the door are equally professional, polite and courteous.

Resposta da David M Robinson
Great service as always…
As always it was a great experience dealing with TAG. This time at their Boutique Outlet in Liverpool One which is an Aladin's Grotto of all things TAG
On the lead up to our visit I had been in touch with Conor Wilson by e_mail to see if he could obtain one of their new TAG Connected E5 watches for me to try one before we went on holiday in September as they were out of stock online
Luckily, Conor who is a very likeable, knowledgeable and professional young man was able to do so and after our visit to the Store yesterday I am now the proud owner of my 4th TAG watch
The new TAG Connected E5 is far more than your standard Smartwatch

Resposta da David M Robinson
Wedding rings
We used DMR to buy our wedding rings. The staff were so lovely and helpful - particularly Penny and Jess. Would absolutely recommend ☺️

Resposta da David M Robinson
My daughter had an amazing surprise…
My daughter had an amazing surprise today in Liverpool One’s .. David M Robinson TAG HEUER store.
It is all down to Connor Wilson who delivered the most fantastic exclusive shopping experience, one we will never forget. Receiving the watch of her dreams in the setting provided said it all.
Thank you Connor for your outstanding work ethic and commitment to delivering a high end service to your customers!

Resposta da David M Robinson
Another amazing trip to DMR
Another amazing trip to DMR. Complete luxury from start to finish. Went in with an open mind, looking for a present for my wife following the birth of our baby. I gave Alex an idea of what we were looking for and he brought out plenty of items for us to look, try and consider. We ended up with two amazing pieces, felt completely looked after, understood and valued as a customer. If everyone had the same level of service as DMR, the world would be a better place. Thanks again to Alex.

Resposta da David M Robinson
Always get a fantastic service
Marlie is a fantastic help nothing is too much trouble and her knowledge is fantastic that’s why I keep coming back to DMR Liverpool. Thank you so much for a wonderful service .

Resposta da David M Robinson
Friendly greeting from Robin who…
Friendly greeting from Robin who listened to our needs. Gave us time and at no point did he push for a decision. Happy for us to go and consider over lunch. On return just the same. Lovely drink as well.

Resposta da David M Robinson
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