David M Robinson Opiniões 

Great service as always
Big thank you to Alex!

My wife and I went to DMR to purchase a Rolex for myself. We met Alex who was wonderful. Whilst trying on a watch Alex offered to have my wife’s wedding and engagement rings cleaned and during this cleanup he noticed on my wife’s engagement ring that the one of the arms that was holding the diamond in place was missing and another arm had the tip of the arm missing. This meant that the diamond could have fallen out at any time. Subsequently, we have had the ring repaired at DMR. We are both extremely grateful to Alex for pointing this out.

Great shopping experience. Millie at the Liverpool store was very knowledgable, helpful and considerate.

I had a great experience today with Luana at the Manchester store. First class service throughout. Made me feel very welcome, was very knowledgeable and open to questions without being pushy. Friendly demeanour, no hard sell and no rushing. I look forward to my next visit.

I visited the Omega boutique in Liverpool one on Thursday 23rd July. I was greeted by their friendly sales team.

As I was only looking and unsure what I wanted, they kindly let me browse with no pressure at all and 'they are there if i need them'. Perfect ! No one wants to feel intruded when looking/buying.

I seen a couple of pieces I liked and made the sales team aware.

Neil, very kindly sat me down and let me try some watches on. He was very informative, helpful and full of ideas for me...

It is quite a big purchase for me and alot of money. So after all of Neils help, I decided to leave and have a think. I felt totally comfortable leaving, as sometimes in a shop (NOT OMEGA) you can sometimes feel obliged to buy.

Two days on.... and after a long think, I have just been in again. Welcomed in by Neil and all the friendly staff, I decided to buy one of his ideas.

Absolutely made up.

Neil sat me down again and went through some helpful things, drinks hot/cold were offered (the cold ones were nice !🤣)

The watch I went for is not something I would have picked up, but the options given to me to try on and Neil's ideas allowed me to walk away with a watch I am made up with !!

Thank you Neil and team Omega !

An amazing experience from Baron as always! Great customer relation skills, make you feel most welcome and could spend hours in the store due to the great hospitality. Will definitely be back in, due to both Baron, Diana and the rest of the team. Thank you guys!

Jennifer made my daughter‘s experience of buying a ring EXTRA SPECIAL. Excuse the pun but Jennifer is worth her weight in GOLD! She was friendly, personable, knowledgeable, interested and interesting. What a superstar. Thanks Jennifer 😀

Baron and the Canary Wharf boutique were respectful and fantastic. Would highly recommend.

Good Service Professional And Ethical

Jackie and her team were amazing, patient and provided expertise and a wonderful experience

We were in town for our 27th wedding anniversary and happened to stop into David M Robinson again. As luck would have it I was in need of a lovely pair of earrings and Jess was able to oblige and show me some.

Jess was very pleasant and personable too. We were presented with a lovely array of beautiful designs and we went for something classic.

Even though the shop was near to closing we didn’t feel rushed and were treated very well. Luckily for us they even gave us a couple of gifts which were gratefully received. Summer gave me a lovely travel box to keep my jewellery in which I thought was very kind after she’d just cleaned my rings! All part of the excellent service and attention to detail.

We wouldn’t hesitate to recommend them to anyone looking for new jewellery in a lovely relaxed environment.

I highly recommend DMR, especially Summer, who was fantastic throughout the process of purchasing my first Rolex at the Manchester store.

She kept me updated throughout the wait, communicated clearly, and her friendly, genuine approach really made the whole experience enjoyable. Nothing ever felt like too much trouble, and she made buying such a special watch feel even more memorable.

I’m absolutely delighted with my new Datejust 41. Thank you again, Summer - I really appreciate everything you did & look forward to speaking again soon!

Migle Aleknaviciute was extremely pleasant and helpful and explained the full order process in detail. Migle is an asset to DM Robinson!

I can’t talk highly enough about my experience with Bryan Fernandez and DMR. Bryan facilitated the acquisition of my first Rolex watch, which I picked up yesterday.

Throughout the process Bryan was knowledgeable, considerate, attentive and kept me updated. In addition to this, he worked hard to ensure that my watch was ready before my mum’s wedding, so that I’d be able to wear it on the day.

Special thank you, for the champagne and official Rolex brolly too (it’s probably going to rain on the wedding day), so that was a thoughtful touch.

Following the experience I have expressed interest in a second watch and I look forward to acquiring that one too in due course.

Many thanks,
Nathan

From the moment I walked into DAVID M ROBINSON in Manchester, I was made to feel genuinely welcome. Every member of staff was friendly, professional, and approachable, creating a relaxed and enjoyable experience from start to finish.

A special thank you goes to Sanaa, whose service was absolutely outstanding. She was incredibly knowledgeable, patient, and attentive, taking the time to answer all of my questions without ever making me feel rushed. Her genuine enthusiasm, professionalism, and warm personality made the whole experience truly memorable.

It’s clear that DAVID M ROBINSON takes great pride in delivering exceptional customer service, and that is reflected not only in Sanaa but in the entire team. I left feeling valued as a customer and would have no hesitation in recommending them to anyone looking to purchase/register for a Rolex.

Thank you to Sanaa and the whole team—I look forward to visiting again.

Kieran Potter

I had an absolutely amazing experience with Bryan. Start to finish, fantastic. I highly recommend Bryan and David M Robinson to anyone. 10/10

My wife and I found the experience of buying my Rolex submariner easy and relaxing especially in your beautiful shop, we thought the staff were very helpful and professional especially Angela who guided us through the whole experience.
Regards
Stephen Moore

I booked an appointment with DMR to purchase my wife an Omega watch, I rang the store first and they got the watch sent from another branch in to the Manchester store for me, we went in a few weeks later and met Ben, he took us down into the showroom where the watch was presented to us to look at, also offered champagne too a very nice touch.
Ben was a fantastic ambassador for DMR, not pushing for a sale, he just wanted my wife to be happy with the watch, a very knowledgeable young man and a credit to the store, he sized the strap for my wife and explained the technical functions of the movement etc, excellent service from start to finish...Would I recommend DMR?
Absolutely without hesitation I will be going back in a few months to purchase another watch for myself, the store is on a different level the whole experience was perfect..10/10

I had emailed the Canary Wharf showroom to arrange to get a watch adjusted. Turned out my old contact had left but I received a call very quickly from Charley Cooke. Super friendly, said of course just bring it in and we can do it on the spot. I mentioned I liked a newly released watch and Charley said she’d make a note just in case. A few weeks later Charley called to say they should be getting one in, in a few days. Amazing! So I went into their lovely new showroom - worth going for a browse around to see some lovely pieces. Glass of champagne on arrival, adjusted my current watch, then unboxed the new one. Loved it!
Charley was brilliant from start to finish, super friendly and knowledgeable.
Highly recommended 5⭐️

Both Rachel and Tamara were very knowledgeable, professional and courteous.