Very well made beautiful quality leather. Great stitching. Very good fit and feel work perfectly. Everything was so good which made the colour transfer to my hands very disappointing especially the bl... Ver mais
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Good gloves. But their website forces you to use a difference currency if you ship outside the UK, and in doing so secretly adds 10% extra cost to all products (plus the extra shipping costs). Unaccep... Ver mais
A empresa respondeu
Stock levels a bit shocking given the size of Dents, no problems with the order other than the delivery time was a tad slow. Perhaps head on down to your local high street Dents stockist as a first... Ver mais
bought a wallet from Dense (sold through TikiMax) and I seriously regret it. Despite their claim of being established since 1777, you'd think they'd know how to make a decent product by now. But n... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Furnax Lane, BA12 8PE, Warminster, Reino Unido
- 01985 212291
- sales@dents.co.uk
- www.dents.co.uk
2,8
Aceitável
64 opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 85% das suas opiniões negativas
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Very well made beautiful quality But!
Very well made beautiful quality leather. Great stitching. Very good fit and feel work perfectly. Everything was so good which made the colour transfer to my hands very disappointing especially the black palms. Expected better so can't give 5 stars.
9 de setembro de 2026
Opinião espontânea
Resposta da Dents
Thank you for your lovely comments about the quality, stitching and fit of your gloves. We’re sorry to hear about the colour transfer and understand how disappointing this must have been.
As leather is a natural material, a small amount of loose colour can sometimes occur, particularly with dampness or perspiration. This should diminish with repeated wear as the excess colour wears away.
If you find the colour transfer continues, please do get in touch with our Customer Service team and we’ll be happy to look into this further for you.
Dents customer care team
Im from australia brought a couple of…
Im from australia brought a couple of dents gloves Awesome company love thier gloves definately worth buying if your into styling yourself into gloves or leather gloves😊
19 de agosto de 2026
Opinião espontânea
Resposta da Dents
Hi Mitchell,
Thank you so much for taking the time to leave us such a lovely review!
We’re delighted to hear that you love your Dents gloves. It’s wonderful to know you’re enjoying both the style and quality of our gloves.
We really appreciate your support, especially all the way from Australia! 😊
Dents customer care team
Bought 4 sets of these gloves
Bought 4 sets of these gloves, sets for driving during winter and summer, gloves are excellent and hard wearing as I use them daily, touch screen works great also, great gloves.
5 de abril de 2026
Opinião espontânea
Resposta da Dents
Hi Bernard. It’s wonderful to hear the gloves are performing well across different seasons and meeting your expectations for durability. We truly appreciate your repeat support and feedback - thank you for being such a loyal customer! Dents Customer Care Team.
I bought a wallet and after 6 months it…
I bought a wallet and after 6 months it had an issue with the leather. I contacted Dents and received a next working day reply and a new wallet was sent to me within a couple of days.
Superb customer service and a nice wallet.
20 de março de 2026
Opinião espontânea
Resposta da Dents
Dear customer, thank you for taking the time to share your experience! We're sorry to hear about the issue with your wallet, but we're thrilled that our team could resolve it quickly. It's great to know that you’re enjoying your new wallet, and we truly appreciate your kind words about our customer service. We hope you will visit us again soon! Kind regards, Dent's customer service
I never leave reviews but so disappointed
I never leave reviews but this was the most disappointing customer experience. I was told this is regarded as possibly the best glove creator.
Within less than a month of ownership of- a month of LIGHT wear- there was clear deterioration: small tear, fraying stitches and knitting, and leather discoloration.
This was really upsetting to me, I loved them so much.
Im disabled I don't make money to spend such high costs, but I took a chance trusting I would have a lasting and quality product for winters to come.
Within the first month contacted about my concerns, with images. I was told this was not expected, and asked to send the item for a quality review.
After sending the product for review, the only response I received 2 weeks later was simply a refund has been issued.
No comment on the quality concerns.
No promise that this is not their usual quality or an apology that it's winter and I'm without a glove due to a lack in quality product.
No replacement pair sent.
Just a refund, so I have to reorder without any security or trust that the next pair will be of better quality.
I sent several emails to follow up, no response.
Very hesitant to purchase another pair of your gloves given the high cost and low quality I experienced.
31 de dezembro de 2025
Opinião espontânea
Resposta da Dents
Dear customer, Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced with your gloves and for the disappointment this has caused.
At the time, unfortunately, we did not have a replacement pair in stock to offer you immediately. To ensure you were not left waiting further, we processed a full refund as quickly as possible. We understand this was not the resolution you were hoping for, and we sincerely apologise for any frustration or inconvenience this caused, particularly during the winter months.
We want to assure you that your concerns about the product’s quality are taken seriously, and your comments have been passed on to the relevant department. Once again, we are very sorry for any inconvenience this may have caused. Kind regards, Dent's customer service
Placed an order and was charged and did not receive item
Placed an order on Jan 20 and was charged. Never received the order that I needed for an event. When I realized it had not been shipped and would not arrive in time, I emailed Customer Service to cancel my order and refund my money and I never received a reply. Shortly after,I got a notice that a label was created. That was SEVERAL days ago. It’s now Jan 31. So they could have canceled my order. I emailed company AGAIN with no response. I Would give 0 stars
19 de janeiro de 2026
Opinião espontânea
Resposta da Dents
Dear customer, We are truly sorry to hear about your experience.
Unfortunately, it is not always possible to cancel or amend an order, particularly during our busy periods. This information is outlined in the FAQs section on our website.
If you would like any assistance with returning your order for a full refund, please contact us at sales@dents.co.uk
and our team will be happy to help.
Once again, please accept our sincere apologies for any inconvenience this may have caused.
Kind regards,
Dents Customer Service
Bad company first of quality is below…
Bad company first of quality is below standard
For humans. Then they will create a shipping
Label 5 days before they even send your below average item that you payed top dollar
For. All in all they suck and will rip you off
In every way possible Very shitty people there
12 de janeiro de 2026
Opinião espontânea
Resposta da Dents
Dear customer, we’re sorry to hear you had a frustrating experience. We haven’t received any direct communication regarding these concerns, and we’d like the chance to help. If you could contact us at sales@dents.co.uk with your order details, we’ll investigate this immediately and work to resolve the issue to your satisfaction.
Kind regards, Dent's customer service
Deeply disappointed with product and customer service
Purchased my first pair of what I thought were premium gloves from a premium company. When the gloves arrived to my confusion, the right glove fitted but the left didn't!!??
I'm closer inspection I noticed that the leather panelling around the thumb area was almost half an inch in size difference between the two gloves, and the press stop snap closure as a result in a different location from the right love.
I sent an email across to Dents with photos, and a day or two later decided to call them.
Granted.. It's the first week after New year back at work.. but the lady said that they had a huge backlog of emails to work through.. so I gave her the order number and title of the email and asked if she could just do a search and bring it up.. "no I'm sorry I can't do that We've got a good emails that we're working through and we'll be in touch".
In the past when I've worked in customer service in various different industries when a customer calls you deal with that customer there and then you don't say to them "get back in line and wait your turn"..!!
Sorry very very disappointed, terrible quality, awful customer service.
5 de janeiro de 2026
Opinião espontânea
Resposta da Dents
Dear customer, thank you for sharing your experience, and I’m very sorry for the disappointment this has caused, especially as your first purchase with us. The difference you’ve highlighted between the left and right gloves is certainly not what we would expect, and we completely understand why this would be frustrating - particularly given the care you took in choosing Dents and your expectations of our craftsmanship. Please accept our sincere apologies that this pair has fallen short of those standards. I can see that our customer service team have since been in contact. If you have any further queries, please do not hesitate to contact us.
I ordered what i thought were expensive…
I ordered what i thought were expensive deerskin / kashmir gloves made in the UK... The product has arrived and to my horror these gloves that cost € 180 are produced in China :-(
I did research on Dents website before I ordered and nowhere any mention of production in China. European and UK customers want these luxury products made in UK / EU! And not be misguided this way, this is bad for business. I will return these gloves out of principle.
30 de dezembro de 2025
Opinião espontânea
Resposta da Dents
Dear customer, Dents started manufacturing gloves in the UK in 1777 and we continue to do so to this day at our factory in Warminster. As much as we would like to manufacture all our different ranges of products here in the UK, unfortunately we are unable to do so.
All products which are manufactured in the UK are clearly shown on our web site under our Heritage range.
All of our other products are designed here in the UK and produced in one of our trusted partner factories around the world. We have worked very closely with these factories for decades and know we can trust their quality.
Products which are not manufactured in the UK are clearly marked with their country of origin on the product label and they are all quality checked when they arrive at our warehouse in Warminster.
If you would like to know the country of manufacture of a particular item, please contact our team at sales@dents.co.uk and let us know which style you are interested in and we can confirm where this is produced. Kind regards, Dent's customer service
I am very disappointed with my recent…
I am very disappointed with my recent order from Dentes. I purchased a glove on December 1st , and the glove was shipped to me. However, I never received any collection code or notification from Impulse, so I couldn’t pick it up.
The glove was returned to Dentes, but as of today, it has still not arrived back at the store. Because of this delay, I will not have the glove in time for Christmas, which is very frustrating.
I understand that delays can happen, but the lack of communication and tracking updates from Impulse has been extremely disappointing. I hope Dentes improves their process to prevent this from happening to other customers.
1 de dezembro de 2025
Opinião espontânea
Resposta da Dents
Dear customer, thank you for taking the time to share your experience, and we’re truly sorry for the frustration this has caused, especially so close to Christmas. Your order was despatched promptly; however, the collection notification and access code are issued directly by the courier, In Post. We agree that the lack of communication from the courier is unacceptable and understand how disappointing this must have been. Thank you for bringing this to our attention. Your feedback helps us improve, and we sincerely regret the inconvenience this situation has caused. Kind regards, Dents customer service
Absolutely Horrible Quality – Fell Apart in Just a Month
bought a wallet from Dense (sold through TikiMax) and I seriously regret it. Despite their claim of being established since 1777, you'd think they'd know how to make a decent product by now. But nope after just one month of normal use the wallet is completely ripped and falling apart.
The stitching came undone, the material looks cheap and worn out, and it feels like it was thrown together with zero care. This is not just bad quality it’s absolutely horrible, horrible, horrible quality.
Do yourself a favour and avoid this brand at all costs. Waste of money, waste of time.
3 de agosto de 2025
Opinião espontânea
Resposta da Dents
Dear customer, we're truly sorry to hear about your experience with the wallet, and we appreciate you taking the time to share your feedback. This is certainly not the quality we aim to deliver, and we understand your frustration. Please reach out to sales@dents.co.uk so our team can help you further with this. Once again, please accept our sincere apologies for any inconvenience caused. Kind regards, Dents customer service
Inaccurate size guide and dreadful customer relations.…
Measured my hands in accordance with their size guide. When the gloves arrived I couldn't even get my hands partly in. Then they had the gall to charge me for returning them despite pointing out that the return was their responsibility due to their inaccurate size guide.
15 de julho de 2025
Opinião espontânea
Resposta da Dents
Dear customer, Thank you for your feedback. We're very sorry to hear that the fit of your gloves was not as expected. We fully understand how disappointing this must be and sincerely apologise for any frustration caused.
While our size chart is intended to be a helpful guide, we do recognise that hand shapes vary significantly from person to person. As a result, the fit may not always be perfect for everyone.
In regard to the return charge, please reach out to our team at sales@dents.co.uk with your order details. We will be more than happy to review your case and advise on the next steps.
Once again, please accept our sincere apologies. Kind regards, Dent's customer service
Made in the Philippines
Made in the Philippines. What a disgrace. All the polished story telling : « established in 1777 », « by appointment to her majesty », etc, all to be tricked into buying something made in Asia that I would have bought on Etsy if I knew earlier. Turns out only the « Heritage » labelled items are made in the England.
I hate them for this, both the company and the gloves. I wish I could return them and get a full refund but it’s too complicated/expensive as I live in France.
Also the gloves where delivered in an envelope, inside a transparent zipper bag. The kind of packaging I certainly did not expect but made absolute sense after the try on the glove and notice the « Made in the Philippines » tag. They do not bother. First and last time I buy anything from this brand. Awful experience.
Regards,
M. PINAR
1 de julho de 2025
Opinião espontânea
Resposta da Dents
Dear M. Pinar, thank you very much for taking the time to share your experience. We're genuinely sorry to hear that your recent purchase left you feeling disappointed and misled, this is never the impression we want to leave with our customers. Dents started manufacturing gloves in the UK in 1777, and we continue to do so to this day at our factory in Warminster. As much as we would like to manufacture all our different ranges of products here in the UK, unfortunately we are unable to do so. All products which are manufactured in the UK are clearly shown on our web site under our Heritage range. All of our other products are designed here in the UK and produced in one of our trusted partner factories around the world. We have worked very closely with these factories for decades and know we can trust their quality.
Products which are not manufactured in the UK are clearly marked with their country of origin on the product label and they are all quality checked when they arrive at our warehouse in Warminster.
If you’re ever unsure about the manufacturing details of a particular item, please feel free to contact us with the style number or name, and we’ll be happy to confirm its country of origin for you.
Once again, we sincerely apologise for any inconvenience this may have caused. Kind regards, Dent's customer service
Terrible quality
Terrible quality. Bought this belt for my partner 3 months ago, and it’s fallen apart.
4 de junho de 2025
Opinião espontânea
Resposta da Dents
Dear customer, we're truly sorry to hear that your partner has experienced an issue with their belt. This is definitely not the quality we aim to deliver, and we understand how disappointing that must be.
We’d really appreciate the opportunity to make this right. Please reach out to our team at sales@dents.co.uk and we'll be happy to assist you further. Once again, please accept our sincere apologies for any inconvenience caused. Kind regards, Dent's customer service
Made in China
Falsely advertising their gloves are made in Britain, when they are made in China should be a crime.
Apparently, only gloves made in Britain will have a "made in Britain" slogan on the product page, but the ones made in China don't say "Made in China" , they just don't say anything.
Their FAQ page states their gloves are made in Britain.
24 de dezembro de 2024
Opinião espontânea
Resposta da Dents
Dear customer, Thank you for taking the time to share your feedback. We apologise for any inconvenience you experienced. It’s always our intention to provide excellent customer service and useful, transparent advice. I can confirm that all our heritage range are made here in our factory in the UK: https://www.dentsgloves.com/collections/heritage?q=heritage Our remaining manufacturing partners are located in the Philippines and China, where we have had a long-standing partnership with these factories. If you would like to know the country of manufacture of a particular item, please let us know which style, and we can confirm where this is produced. If you have any queries, please contact sales@dents.co.uk. Kind regards, customer service
Made in China
I recently purchased a pair of leather gloves from Dents assuming they would be British made. Inside the gloves the label said made in China. I wrote to Dents explaining the reason for my disappointment and stating that I found their marketing to be misleading. The gloves were expensive despite being manufactured in China. I would never purchase leather goods from China given their reputation for cruelty to animals, in particular dogs. Dents response refused to acknowledge that the information provided on their website does not state that all items not in the Heritage range are manufactured outside of the UK in places like China. This does not provide full information to its prospective customers.
9 de dezembro de 2024
Opinião espontânea
Resposta da Dents
Dear Beryll, Thank you for your email. I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. I can confirm that all our heritage range are made here in our factory in the UK: https://www.dentsgloves.com/collections/heritage?q=heritage Our remaining manufacturing partners are located in The Philippines and China where we have had a long-standing partnership with these factories. We are always looking at ways in which we can improve so we appreciate your feedback and will of course pass your comments onto management. Once again, please accept apologies for any inconvenience caused. If you have any queries, please contact sales@dents.co.uk. Kind regards, customer service
Hidden +10% charge via forced currency
Good gloves. But their website forces you to use a difference currency if you ship outside the UK, and in doing so secretly adds 10% extra cost to all products (plus the extra shipping costs). Unacceptable. You cannot choose to use the original GBP (the normal currency of the store) -- they just force the different currency (like EUR) and add hidden 10% price increase hoping buyers won't notice. 10%! No thanks.
26 de dezembro de 2024
Opinião espontânea
Resposta da Dents
Dear Sam.
Thank you for taking the time to leave a review. Our website is automatically set to default to the local currency where you are shipping your order too, in this case Euro's. The price will differ to that on the UK site as we include the duties & taxes in the price that you pay. All our orders that are shipped into Europe are delivered Duties and Taxes paid so you do not have to pay any extra to receive your order.
If you have any further concerns then please contact us at sales@dents.co.uk.
Dents Customer Service.
Beware of online orders
Ordered a new pair of gloves from Dents and they arrived in a reasonable amount of time. However, despite me following their sizing guide during their order the gloves turned out to be way too large for my hand. I tried to make it work and wore them for like 10 to 15 minutes to see if I could get used to them but to no avail, decided to return them and order the smaller size.
To my incredible shock I was told I could not return them because the gloves were visibly worn. So according to customer support themselves they are selling a product that get wrecked with 10 minutes usage.
Would recommend that you stay away from them unless you can visit a physical location and try what you wish to purchase - even then, think if these business practices is what you want to support.
EDIT (December 6th): I have raised my review to 3 stars as the issue has been resolved by Dents. The gloves themselves are great but sadly I cannot give a rating that reflects that fully since if you have any issue you cannot rely on normal customer service.
22 de novembro de 2024
Opinião espontânea
Resposta da Dents
Dear customer, thank you for your feedback. Please return the gloves to us for further inspection. If you have any queries, please contact sales@dents.co.uk and our team will be on hand to advise. Kind regards, Dents customer service
Great quality gloves
I have small hands and always struggle to find women’s gloves that fit. I contacted Dents for help with finding a pair of leather gloves, as the ones I bought were too long. Within an hour, they responded with recommendations. The return process was very easy too. I do wish Dents offered an exchange option, but aside from that, their leather gloves are of excellent quality.
21 de outubro de 2024
Opinião espontânea
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