DFS Furniture - Belfast Opiniões 

10 105
TrustScore: 5 em 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff were very friendly and let's us browse freely and when we were ready to make our purchase, they helps sort out the finance and explained everything very clearly. I would recommend DFS t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(10 105)

94 122 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The staff were very friendly and let's…

The staff were very friendly and let's us browse freely and when we were ready to make our purchase, they helps sort out the finance and explained everything very clearly.

I would recommend DFS to anyone looks furniture

I can't remember the sales assistants name but I think it was Thomas and he was very friendly and put us at ease

2 de agosto de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Thomas was fantastic at the Boucher…

Thomas was fantastic at the Boucher road store, he was thorough and showed us every sofa in the show room that met our requirements and colour options we could pick from- when wanting to change the layout of the sofa that was no hassle and he was able to do this for us also, would highly recommend him to anyone needed a sofa or bed - great customer service. We bought previously with another sofa brand and we will use DFS in the future.

2 de agosto de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Classificada 5 em 5 estrelas

We had a great salesman today

We had a great salesman today - Connor. He was super friendly, knowledgeable and gave us the space we needed as a family to discuss our choices. He was very easy to talk to and helped us decide which was the best sofa for us. He wasn’t pushy at all, something which we really liked. He made the whole experience very easy - I hope he is recognised in the team for his professionalism .

2 de agosto de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Classificada 5 em 5 estrelas

Purchased a sofa

Great service friendly staff

25 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

I purchased my last 2 sofas from DFS so…

I purchased my last 2 sofas from DFS so when I was looking to change my current sofa DFS was the first and only stop. I love the way all sofas are presented like complete living rooms. It makes it easy to choose. And Connor was brilliant from listening to what I wanted and explained everything about the sofa I'd picked. He explained everything simply from getting rid of minor spills to calling insurance company for bigger problems. Nothing was too much trouble. I also purchased 3 tables to go in my living room which Connor helped me to choose what colour suited. But ultimately it was my choice. I also purchased a kitchen table. Everything in the shop is of high quality.

1 de agosto de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Great customer service

We knew what we wanted when we went in but wanted to shop around a bit first. Connor helped us and we ended up buying the sofa we had our eye on, he talked us through everything and was very personable and knowledgeable

1 de agosto de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Salesperson was excellent

Salesperson was excellent. Not pushy just full of information and could tailor the experience to us. Felt we had a great experience and ended up ordering from DFs

25 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Sean was nice and friendly and told us…

Sean was nice and friendly and told us all about the 2 x3 piece suites we ended up ordering to be delivered along with a footstool. We changed our minds and went for a more comfortable set and he was happy to change it without any problems. Dfs has a lot of sofas and suites to choose from but Sean was amazing.

28 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

I visit DFS today to buy corner sofa…

I visit DFS today to buy corner sofa the staff were very helpful any questions they answer for me 100 % excellent customer service i would recommend to my friends I am very happy customer.

1 de agosto de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Sean was absolutely fantastic

Sean was absolutely fantastic, went through everything in detail and was very easy to deal with!

1 de agosto de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Excellent service …

The girl that served us had excellent knowledge, she was so helpful but didn’t have a hard sale which was just what we wanted …she went through everything and was very patient…she did not rush us at all …the cappuccino’s were a lovely gesture once we purchased…thank you!

1 de agosto de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

We were looked after by Sean in the…

We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which made her feel very important. Everything was explained in full and we weren't rushed in any way. Excellent customer service.

31 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sean.

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

New sofa

Went in store to look for new sofa for house and the staff there were really helpful and service was great. They listened to what we were after and what we liked also answered any question put to them about the sofa we chose. I would highly recommend this store in boucher road.

30 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 4 em 5 estrelas

Just a quick phone call and my new…

Just a quick phone call and my new corner unit has been ordered I first saw what I wanted in Belfast and Thomas was very helpful

24 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 4 em 5 estrelas

Easy order of couch

Easy order of couch
Attendant was helpful and informative on couch

30 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lorraine E
DFS Central Customer Support

Classificada 5 em 5 estrelas

We were made to feel welcome and all…

We were made to feel welcome and all questions were answered satisfactorily. We tried a few sofas before choosing the one, we all liked. Robin had an abundance of patience and no query was left unanswered. The whole process was made simple and went smoothly.

29 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robin.

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

I had a very good experience with Conor…

I had a very good experience with Conor he explained everything and was very helpful and a pleasure to have him deal with can’t wait to get my furniture

28 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Classificada 5 em 5 estrelas

Staff

Staff, in particular Anne, were extremely patient, understanding and helpful. I was very happy with the service provided, and would highly recommend.

29 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Classificada 5 em 5 estrelas

Sean was fantastic

Sean was fantastic, very knowledgeable about everything. Made us feel at ease. Nothing was too much trouble.

29 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Classificada 5 em 5 estrelas

Staff were extremely helpful es…

Staff were extremely helpful especially Sean who give us time and space to make are our decision answered any questions we had and explained how best to maintain the care of the suite he was pleasant and friendly and we had a very satisfied experience

29 de julho de 2026
logótipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

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