I walked into dfs not knowing what I wanted and was seen by Louise who helped me pick the perfect sofa down to fabric, colours and size, she was so hopefully and was very thorough on Customer service!... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent buying experience by salesman Matt. Was helpful and informative at every step of our Sofa selection, and did not pressure us at all. Highly recommended at Doncaster. Cheers
A empresa respondeu
We only went into DFS for a quick browse and ended up with the perfect sofa thanks to Joe! He was amazing — actually listened to what we needed: right size for our space, pet-friendly, and on bu... Ver mais
A empresa respondeu
From the moment we arrived we were made to feel relaxed, looked after and above all understood. Lauren gave excellent Customer Service. She allowed us to ask questions, spend time browsing and above... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
16 High Street, DN6 8DP, Doncaster, Reino Unido
- 0333 999 9732
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No pressure able to browse at our…
No pressure able to browse at our leisure. 3rd time weve purchased in recent years friendly ,helpful and pleasant staff
24 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great sevice
The service, advice and information I received both in store and online was excellent
24 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Excellent buying experience by salesman…
Excellent buying experience by salesman Matt. Was helpful and informative at every step of our Sofa selection, and did not pressure us at all. Highly recommended at Doncaster. Cheers
23 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service
Great customer service, knowledgeable staff members who took us through every step of the way and explained everything to use and made sure we understood everything.
23 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Delivery drivers was fantastic they…
Delivery drivers was fantastic they delivered my sofa 22/7/26 from distribution center Carcroft was absolutely fantastic nothing to much trouble really good with my disabled son these guys are a credit to dfs
Sofa fantastic really good so far
Whu l give 1star less because didn't realise cushions was extra
22 de julho de 2026
Opinião espontânea
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff
Staff - Joe was super helpful with helping us choose our sofa today with throwing in a free cleaning kit too! Thanks Joe :)
19 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful assistant Elenor hope l…
Very helpful assistant Elenor hope l got her name correct thanks very much
12 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Our customers service agent was great
Our customers service agent was great, got the job done quickly and efficiently with all the relevant information given to us which is exactly what we wanted.
19 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The sales person was courteous and…
The sales person was courteous and helpful without being pushy
19 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly and helpful staff
All our needs were met. The staff were very friendly and helpful
18 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Nice place to visit
Very nice shop, lots of choice with very helpful, friendly staff
18 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff and service was immaculate…
The staff and service was immaculate everything was done quick and easy explained thoroughly and made the experience easy for us to decide our sofa. The man that helped us made the experience better for us
18 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff very helpful and not in your face…
Staff very helpful and not in your face , both staff very polite and knowledgeable and the whole process was very quick , I will certainly be very happy to go there again 10out of 10 ,
Thanks max
16 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello Max,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful and not at all pushy
Helpful and not at all pushy, staff members explained in detail about care of sofa's I've ordered. Very efficient service.
15 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Forgot the young man's name but he was amazing, very friendly helped got us sorted real quick
The staff member that helped us was excellent, real nice bloke. Great service from him.
15 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and pleasant and didn’t push me at all but answered all my questions and told me all I needed to know
14 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello Anne,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Carcroft
Hello Alex,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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