Excellent service by Shannon. Had visited store a few times to make a decision on which sofa to purchase. On each occassion Sharnnon was welcoming and friendly and so pleased she was working on the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The women that had just started in Doncaster Carcroft (can’t remember her name sorry ) was very helpful and very knowledgeable. Helped us decide colours and explained everything really well to us. Lau... Ver mais
Following a visit to the Bradford store and not being able to find the sofa we were looking for we travelled to your Doncaster store as we were told the sofa we wanted to look at was there. Really gla... Ver mais
A empresa respondeu
Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
16 High Street, DN6 8DP, Doncaster, Reino Unido
- 0333 999 9732
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Forgot the young man's name but he was amazing, very friendly helped got us sorted real quick
The staff member that helped us was excellent, real nice bloke. Great service from him.
15 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and pleasant and didn’t push me at all but answered all my questions and told me all I needed to know
14 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello Anne,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Carcroft
Hello Alex,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
I walked into dfs not knowing what I…
I walked into dfs not knowing what I wanted and was seen by Louise who helped me pick the perfect sofa down to fabric, colours and size, she was so hopefully and was very thorough on Customer service! Great service thank you!
14 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello Laura,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Quick and efficient
13 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Easy buying experience!
Joe was really easy going, very helpful and not pushy at all. Very informative and knowledgeable about the products which helped us to make an informed choice.
11 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Placing an order at DFS Carcroft with the excellent Emily.
Emily was very knowledgeable, professional,patient and friendly. A very enjoyable experience.
10 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Attentive gave us space very…
Attentive gave us space very professional and nothing was a problem
10 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service
The lady that dealt with us was very knowledgeable and more than happy to assist us with our purchase, excellent customer service thank you
9 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lovely store
Lovely store, helpful staff, good service, large range to view and a free coffee.
2 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello Kim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Joe was very helpful
Joe was very helpful, polite and went above and beyond, he’s a credit to your company
8 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Quick easy affable sales
8 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Visited & bought my new sofa from your…
Visited & bought my new sofa from your Carcroft store 07-07-26 was greeted from a lovely polite lady (Helena) I think her name was. Very knowledgeable & couldn’t do enough to help me pick my perfect sofa. Thank you
7 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helped me through out
Helped me through out. So helpful and no pressure. I was in control all the day. They where there when I needed advice. No pressure at all
4 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jo was very helpful n knowledgeable
Jo was very helpful n knowledgeable. Nothing was too much trouble n he was extremely patient with all our questions n described the care packages in detail and in layman's terms. That's why we purchased there n then.
28 de junho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We have purchased several items over…
We have purchased several items over the years from DFS Carcroft Doncaster. One of the reasons being the customer service we always receive from Joe the salesperson. He has excellent communication skills, he is approachable, and has good product knowledge. He gives good advice and is very helpful,
5 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Great experience. Didn’t feel harassed by staff. All very helpful and informative
5 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
The lady who approached us was an excellent sales lady
The lady who approached us was absolutely lovely she explained everything we needed to know about the furniture we chose she was very knowledgable a nd pushy she is realy lovely sales girl i think her name was Lauren pardon me if im mistaken she was very afficiant very pleasant and was lovely being attended to by her I’m looking forward to my furniture being delivered
4 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Come communication explained everything very well and Shannon was very polite
The customer service me and my wife and mother in law received from your Doncaster branch from Shannon was absolutely fantastic and couldn’t of asked for anybody better and helped once again couple hours later on the phone while re sorting out the size
4 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Helpful and friendly staff
Helpful and friendly staff. Not pushy but there to help.
4 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.