logótipo da Direct Drainage
Visitar o site

Direct Drainage Opiniões 

515
•
TrustScore: 4.5 em 5

4,7

Estação de tratamento de água (E.T.A.)
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery ch... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Simple to order on the website. Prices appeared competitive on this item. Tracking kept me upto date when the parcel was delayed due to severe weather conditions at the courier depot. I was updat... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Estação de tratamento de água (E.T.A.)

Escrito pela empresa

Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

515 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(515)

49 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 3 em 5 estrelas

Ordered next day delivery on a Friday…

Ordered next day delivery on a Friday got it Wednesday. No spacers in kit gave me problems too.

28 de setembro de 2026
logótipo da Direct Drainage

Resposta da Direct Drainage

Hi Kieron,

Thank you for your feedback, and I apologise that you feel our delivery service did not meet your expectations on this occasion.

Our standard delivery service with DPD is next working day delivery for orders placed before our 3pm cut-off time. As your order was placed after 3pm on Friday, it was dispatched on Monday, which was the next available working day. Unfortunately, due to delays within your local area, DPD were unable to deliver the parcel until the following day.

With regard to the part you mentioned, unfortunately this item is not included as standard within the kit supplied.

Once again, I apologise that we did not hit the mark for you this time. We appreciate your custom and your feedback, and we hope to have the opportunity to provide a better experience in the future.

Classificada 5 em 5 estrelas

Excellent service

Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery charge. I had tried other companies but couldn't reach them by telephone. Excellent service.

4 de setembro de 2026
logótipo da Direct Drainage

Resposta da Direct Drainage

Hi Sue! Thank you so much for your review! 5* customer! :D

Classificada 2 em 5 estrelas

Still haven’t got repair kit dpd are…

Still haven’t got repair kit dpd are being a nightmare just lazy

3 de setembro de 2026
logótipo da Direct Drainage

Resposta da Direct Drainage

Hi Richard, We apologise you are having issues, this is not the level of service we aim to deliver. If you had reached out to us, we could have looked into this for you sooner. One of the team members will be contacting you shortly so that we can get this solved.

Classificada 5 em 5 estrelas

This company is absolutely brilliant

This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sewage treatment plant out of action. Great work by all

27 de julho de 2026
logótipo da Direct Drainage

Resposta da Direct Drainage

Hi John, what a lovely review, thank you so much! Will pass on to the team.

Classificada 5 em 5 estrelas

Clear easy to use website

Clear easy to use website enabled me to identify what I wanted and place my order. Next day delivery from stock was perfect.

2 de julho de 2026
logótipo da Direct Drainage

Resposta da Direct Drainage

5* Customer! Thanks for the review! :D

Classificada 5 em 5 estrelas

Value for money and delivered I

Value for money and delivered in good time and kept me updated throughout. Easy ordering on their website 👍

29 de junho de 2026
logótipo da Direct Drainage

Resposta da Direct Drainage

Thank you so much for your 5 star review! We hope you shop with us again :D!

Classificada 5 em 5 estrelas

Above and beyond customer service

Prompt helpful responses when items went astray in post with supply of replcement without question. Great service

8 de junho de 2026
Opinião espontânea
logótipo da Direct Drainage

Resposta da Direct Drainage

Thank you for your 5*review! Customer satisfaction is very important to us, we hope you choose us again! :)

Classificada 5 em 5 estrelas

Good price, good service

Easy to find what I needed. Swift and efficient delivery. Good price.
Nice to find a local firm!

1 de junho de 2026
logótipo da Direct Drainage

Resposta da Direct Drainage

Hi Simon, we are so pleased you find out site easy to navigate :). Thank you for our 5 star review! We hope you choose us again.

Classificada 5 em 5 estrelas

Excellent service from the young person…

Excellent service from the young person who answered the phone . She double checked stock and then handled my order in a professional manner

28 de maio de 2026
logótipo da Direct Drainage

Resposta da Direct Drainage

Thank you for your 5* review! We hope to deal with you again! :)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais