Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery ch... Ver mais
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Leia as opiniões dos outros
This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... Ver mais
A empresa respondeu
After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... Ver mais
A empresa respondeu
Simple to order on the website. Prices appeared competitive on this item. Tracking kept me upto date when the parcel was delayed due to severe weather conditions at the courier depot. I was updat... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.
Informações de contacto
Unit 10C, DL15 8RA, Crook, Reino Unido
- 01388 537050
- sales@direct-drainage.co.uk
- www.direct-drainage.co.uk
4,7
Excelente
515 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Good efficient service
Always very efficient, keep you informed of progress and deliver as promised
4 de agosto de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
DIRECT DRAINAGE PUMP.
Great value cheapest on net. Extremely well packaged and arrived on time. User friendly site.
31 de julho de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
EL Series Blower auto-stopper
I ordered the part (Auto-stopper for EL series blower) and it arrived the next working day, which was great. Unfortunately I had ordered the wrong switch, it seems that there are more than one type of switch for this blower, fortunately I managed to use the micro switch from this assembly and so didn't have to send it back.
Generally I find Direct Drainage very good for parts for the EL Series Blowers.
28 de julho de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
A pump got damaged in transit
A pump got damaged in transit . Picked up next day and new one delivered the day after. No qualms. All sorted out without fuss. Fantastic customer service. Kept informed every step of the way.
29 de julho de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Polite helpful staff,great comunication
28 de julho de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Seem so quick and organised
28 de julho de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Excellent people and service
The ladies that i spoke to, on the chat, email and telephone were extremely professional, knowledgeable, polite, helpful and a credit to the company.
Thank you John
4 de julho de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
green control panel kiosk
Ordered a green control panel kiosk, good quality and delivered quick
27 de junho de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Easy to order online.
Easy to order online.
I made a mistake and ordered the wrong parts package, phoned them up & spoke to Libby. Extremely
helpful. She explained all I needed to do was to put in the correct part order online and pay for it. Send back the wrong parts package and a like for like swap was done and refund for the replacement sent on receipt of the wrong part.
Thank you Libby
2 de junho de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Based on what i said above 10/10 10
Pleasant people on the phone,affìeict deverily,will keep using them.
Great for my work.
30 de maio de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Delighted
Lovely clear website containing all the information I required.
Decent price - but a pity the air pump was made in China.
Very quick postage and well packed.
27 de maio de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Excellent service
Excellent service will definitely use them again prompt and efficient
2 de maio de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
Excellent supplier and quality products
30 de abril de 2025
Resposta da Direct Drainage
Thank you for taking the time to leave a review and we're so glad you had a positive experience with us.
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