I ordered Utopia Platform Sandals - Black The shoes and box marks size US9 but that is crazy - its size US11/12 - measures over 27cm. The stripe is super loose, they are very heavy. My foot is f... Ver mais
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Leia as opiniões dos outros
I’ve placed multiple orders through Dollskill over a couple of years, overall I’ve had great experiences. When I’ve had any issues, customer service has always helped, all of my items have been grea... Ver mais
Stash cash membership is useless because there’s no easy way to apply your earned cash! They make it purposely frustrating and impossible to log in and find/apply your stash cash. I also have had seve... Ver mais
Dollskill and I started off on rocky ground, but the last two experiences I have had with their customer service have entirely changed my opinion. Through both interactions, support was kind, patient,... Ver mais
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Gorgeous clothing
I ordered a top from this company for the first time and was very impressed with the quality. Looks exactly like the photos and fits perfectly - the shipping was also really quick to the UK! Would definitely shop here again :)
Scam money taken out of my account
I have money taken out of my account by Dolls Kill. I have not ever ordered anything from them and as far as I am aware not even visited their site scam!!
Dolls Kill CS Squad Rocks!
Paige and Oliver from the Dolls Kill CS Squad are always on it. Oliver has assisted me two years in a row now. They are quick to respond, kind, and there is always a resolution. Thanks you guys! I love the costumes, it is the only time of year I shop here but every year I go all out. <3
Portoabzocke
Hallo,
ich war jetzt einige Jahre Kunde bei DollKill und habe Höhen und Tiefen erlebt.
Diesmal wird es wohl die letzte Bestellung gewesen sein:
Habe am 22.Mai. 5 Artikel bestellt und einige waren sog. Pre-orders mit 16-30 Tagen Shipping Delay.
Nach 2 Monaten die Nachricht, dass nur ein Kleidungsstück lieferbar ist mit voller Berechnung der Portokosten. Auf Beschwerde wurde mitgeteilt, dass die Bestellung schon so lange zurück liegt und die Portokosten deshalb nicht geändert werden können.
FAKT: Kleid 19,90 inkl. Porto fast 60 EURO = Diesmal war es das letzte Mal
Scam - they never send out
I ordered mid June, it’s the end of July and they still haven’t posted it out. When I ordered the expect postage date was 26-30 June. Their customer service takes weeks to reply and they just keep being like “sorry our warehouse is a mess we’ll send it asap” and not sending it. I will never be a customer of dolls kill again they are a total joke of a company. I also spent well over £100 and they do not give a hoot. I’m so angry
Refund & reply
Once customer service (finally) reached me (all good, I'm European, things take time) it was one of the nicest interactions I've had with customer service, Shoutout to Paige (if she was a bot, I'm impressed).
Dolls kill is amazing
Paige from customer service is an absolute ICON. She is always super helpful and super sweet.
I’m had a small mess up with my order and she fix it super quick
10/10 she is amazing and I love dolls kill with all my heart
Really disappointed with delivery and…
Really disappointed with delivery and customer service. My mother ordered several items for my daughter’s birthday, they initially said they would arrive between 5/31-6/7, so at the latest a day before my daughters birthday. Then, on 6/7 she got a message saying they would arrive 7/1. When they still hadn’t arrived on a few days later we reached out again and they now said that they were on preorder but that they had some of the items and would we like those. Essentially we told them, obviously we would like those, and it is now 7/21 and STILL NOTHING. Contacted them about a week ago to follow up once again and haven’t heard back. I was unaware of all the additional controversy surrounding them but needless to say, terrible communication and customer service, my mom feels like she’s being ripped of for a couple hundred bucks and my daughter is pretty disappointed at this point as the summer is almost over. Will not be using again or recommending. I have never written any kind of review before but it has been that exceptionally awful.
Dolls Kill sells garbage-quality…
Dolls Kill sells garbage-quality clothing and shoes, with prices deliberately manipulated to trick customers into thinking they’re getting a deal, when in reality, the “discounts” are just your way of masking the original inflated prices. Your so-called “stash money” system? A complete scam. And your shipping process is just as useless as the people running it.
Frankly, I don’t doubt that they steal creative designs from young, talented fashion designers and small independent alternative clothing shops. I sincerely doubt that Dolls Kill employs a single truly professional or talented mind.
love!
have ordered with them many times and never had an issue! love the size range, and styles that plus sizes often don't get!
Difficult to work with on Whatnot
If i could give it a 0 star i would
If i could give it a 0 star i would. I ordered a dress 4 weeks ago and to this day it still hasnt been shipped. I contacted customer service and they reponded once but it was an automated response saying they would get back to me. This is insane. I dont even need this dress anymore and i cant even cancel the order even though i should be able to since it hasnt even been shipped out. Horrible company. I would never order from them again and no one should.
I purchased 3 dresses at June 22,2025…
I purchased 3 dresses at June 22,2025 and they said delivered at June 24. But I never received my package until today. I lost my $109.98 and I will tell everybody not to buy from dollskill at TikTok & instagram too. Big Scam website,
I placed order on June 13 sit have not received
I placed order on June 13, 2025 I have NOT RECEIVED MY MONEY NOR MY ITEMS. I have ordered from them before but this is the longest wait I’ve ever had DO NOT ORDER THE SHIPPING STATES 4-7 DAYS ITS MORE LIKE 4-7 WEEKS/MONTHS. Summer will be over and I can’t cancel order nor receive refund. This company is 💩and will never get another penny of mines.
Good customer service
Good customer service, high quality items that are different
This site is a huge scam, find a different e-commerce site
This site is just a huge scam. They say they ship from California. I live in California and the shipping started overseas and then got stuck in Texas for over a week.... I was supposed to receive it a week ago, but still haven't and am now being completely ghosted by customer service. They do not do refunds and I would have had to pay money to access the in-store money offered. There are sooooo many other companies with better prices and, I assume from their many other horrible reviews, MUCH better quality. And, you'll actually get the products that you paid for, unlike me!
Sizing and products not as advertised
I ordered some boots claim be true to size ended up being extremely small for me even if my size.the materials cheap and only thing fast and convenient was shipping other than that I was refused returns and wouldn't credit my original payment. This site awful material and how only do store credit I in past years ago ordered stuff and same issue size stopped ordering but after couple years came back same thing not as described iteam and sizing also isn't as described people have get 2-4x bigger in shoes and that's if have it in stock as they refuse returns even if it's there fault for advertising products true to size while have bad material and horrible service inc horrible how only do store credit won't credit original payment . Won't shop here again cheap material,false advertising and not True to sizing either their charts off by alot and since carry diff brands instead of putting their sizing they put there's. DONT SHOP HERE AS THEY ONLY DO STORE CREDIT ONLY AND THEY ALSO CAN REFUSE RETURNS FOR WHATEVER EXCUSE INC IF ITEAMS FINAL SALE.THEY NEVER SAY WHY FINAL SALE BUT ISSUE ALWAYS BE FALSE ADVERTISING AND NOT TRUE TO SIZE AND PICTURE NOT LIKE PRODUCT
SHIP YOUR ORDERS IMMEDIATELY
SHIP YOUR ORDERS IMMEDIATELY
if you wait for all your itemss to be shiped at once you will not recieve them all. So, if it's a gift, and the item is in stock, ship now. I ordered numerous items that were to all ship together at a later date. I figured, if they offer it, surely that's legit. SIGHKKKKKKKK (lol). If it were for me I'd probably let it go. But it's numerous gifts. Figures. About half of my order will not ship. Everything that was pre-order, ships. Everything that could have just shipped that day, is miraculously out of stock. Thanks Dolls kills. For "holding the items to ship with the rest of the items" what a joke.
I heard this thing about reviews that they only read the 1s and 5s. So a 1 it is. It's more like a 2 because we do have a history together. Current Circumstances dictact a 1.
PACCO PERSO E NESSUNO MI RIMBORSA DA 1 mese e mezzo
I purchased from dollskill on May 19, 2025 today is July 2 and the package has not yet been delivered, according to customer service the address was wrong and it was returned to the sender, all an invention, the address is correct, and they do not want to return my money, they offered me a voucher, but I am not interested in a voucher, it is a scam
ho acquistato su dollskill il 19 maggio 2025 oggi è il 2 luglio e il pacco non è ancora stato consegnato, secondo il servizio clienti l’indirizzo era errato ed è tornato al mittente, tutta una invenzione, l’indirizzo è corretto, e non vogliono restituire i miei soldi, mi hanno proposto un buono, ma a me non interessa un buono, è una truffa
Order sent back by EVRI who is always…
Order sent back by EVRI who is always incompetent. They don’t know how to press the doorbell intercom, and obviously I was at home.
EVRI informed that they were going to send back my parcel to the sender on 18 June.
I’ve been trying to contact Dolls Kill several times through email, since this date. No reply at all.
Are you going to send me the refund or send the parcel back to me? It’s not my fault EVRI decide to send the parcel back to you. Please resolve this situation ASAP.
Order: DK3787273
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