The shipping was relatively fast the clipper arrived in 5 working days to Hungary. I would refute the comments where they said the Support isn’t answering, in my case they did within 20 minute... Ver mais
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Leia as opiniões dos outros
Hi, i ordered the lo pro Trimmer which was in sale. The Price was reduced by 60€. The Trimmer arrived in 5 Days, Bit you Need a EU Adapter because it‘s an british plug. I would recommend this page al... Ver mais
A empresa respondeu
“I recently purchased a Babyliss Clipper and trimmer from Drope & Fade, and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfec... Ver mais
A empresa respondeu
I bought a blade from them in November but didn't need to replace it right away so I waited and used it this weekend and then the blade pulls instead of cutting hair and they refuse to make a return o... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Reino Unido
- info@drapeandfade.eu
- www.drapeandfade.eu
3,5
Aceitável
83 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
“I recently purchased a Babyliss Clipper and Trimmer. …
“I recently purchased a Babyliss Clipper and trimmer from Drope & Fade, and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. The Clipper and trimmer arrived in excellent condition, exactly as described on their website. I’m thrilled with the quality and will definitely shop at Drope & Fade again in the future. Highly recommended!”
6 de agosto de 2024
Resposta da Drape & Fade Barber Supplies
Hi Andre, Thank you so much for the detailed review! We're delighted that you were happy with the products and speed of our service.
10/10
Hi, i ordered the lo pro Trimmer which was in sale. The Price was reduced by 60€. The Trimmer arrived in 5 Days, Bit you Need a EU Adapter because it‘s an british plug. I would recommend this page although the other reviews aren‘t that good. The support is Perfect, when you have a question, ask them, they will answer very fast.
12 de agosto de 2024
Opinião espontânea
Resposta da Drape & Fade Barber Supplies
Hi Finn,
Thank you very much for the 5-star review! :) We really appreciate the feedback!
Alles wie beschrieben
Top Preis, Versand wie angegeben und keine Einfuhrgebühren nach Deutschland. Danke.
1 de agosto de 2024
Resposta da Drape & Fade Barber Supplies
Vielen Dank für die 5-Sterne-Bewertung, Daniel! Wir freuen uns sehr, dass Sie mit allem zufrieden waren! Wir freuen uns darauf, in Zukunft wieder mit Ihnen zu arbeiten! :)
Minden tökéletes.
Magyarországról rendeltem egy termeket.Egy héten belül kézhez kaptam nagyon jó áron.A kapcsolat,a csomagolás,a termek,a kapcsolattartás kiváló.Csak ajánlani tudom.Megbízható kereskedés.
5 de agosto de 2024
Resposta da Drape & Fade Barber Supplies
Nagyon szépen köszönjük kedves szavait! Örömmel halljuk, hogy elégedett volt a magyarországi rendelésével. Nagyszerű tudni, hogy értékelte az árakat, a gyors szállítást és a szolgáltatásunkat.
Fast delivery
22 de julho de 2024
Resposta da Drape & Fade Barber Supplies
Thank you Gia! We're delighted you were happy with the speed of your delivery :)
Cant charge the trimmers battery
I purchased a babyliss lo pro trimmer, a cape and neck strips. I am from sweden and they gave me a uk charger that i cant plug in and use. And the charger is almost impossible to find, its like it is a one of a kind 1:1. So flr now i have a useless trimmer
22 de julho de 2024
I didn't receive my package
Sorry, I didn't receive the first letter, the correct address is:
"2040
Budaörs
Sport Street 2-4.” postscript, please call before delivery: 06304348366
Best regards,
Béla Kottan
19 de julho de 2024
Resposta da Drape & Fade Barber Supplies
Hi Béla,
We have emailed you twice since you left this review. Can you please check your junk/spam folder and get back to us. There is an issue with your delivery address.
Resposta da Drape & Fade Barber Supplies
Thank you Ranad! :)
The worst experience I've had with a…
The worst experience I've had with a seller. I order from them. My package gets lost and returns home. They tell me that they will return the order to me but in the end I receive a notification that I have been refunded but I have received absolutely nothing. No transfer to my bank account or order. They barely respond to emails. You have to harass them to get an answer. I'm still waiting, the dispute has been going on for 2 weeks. I lost a lot of customers because of them. To flee!!!!
26 de junho de 2024
Resposta da Drape & Fade Barber Supplies
Hi Jabir,
Thank you for sharing your feedback. We’re sorry to hear about your experience.
We’d like to provide some context on the situation. Your order was dispatched on time and arrived in France within two days. Unfortunately, due to a delivery issue requiring a signature with a valid ID, the package was returned to us in Ireland.
Given the medium fraud indicators on your transaction, including a missing card billing address, failed payment initially and subsequant successful payment with an alternative card, and the inability to obtain a signature, we decided to process a refund rather than resend the package. This decision was made to protect both parties. Your refund was processed immediately, and a confirmation was sent to you. Please note that refunds typically take 2-3 business days to reflect in your account.
We apologise for any inconvenience this may have caused and appreciate your understanding.
Resposta da Drape & Fade Barber Supplies
Thank you Efthymios! :)
Bästa leverans Bästa staff rekommendera…
Bästa leverans Bästa staff rekommendera starkt
24 de junho de 2024
Resposta da Drape & Fade Barber Supplies
Tack så mycket för din vänliga recension, Mohamad :)
It came fast and on time
It came fast and on time, additionally they included some extras for me 😊.
19 de junho de 2024
Opinião espontânea
Resposta da Drape & Fade Barber Supplies
Thank you Bailey! We look forward to dealing with you again in the future!
La cuchilla de la trimmer funcionó bien…
La cuchilla de la trimmer funcionó bien el primer día. Ahora apenas corta,
22 de maio de 2024
Resposta da Drape & Fade Barber Supplies
Hola Oliver, gracias por dejar tu reseña. Pero no estoy seguro de por qué calificarías nuestra empresa con una estrella solo porque tienes un problema con un producto, considerando que tu pedido fue despachado rápidamente y entregado a tiempo por nosotros. También podrías habernos contactado directamente por correo electrónico antes de dejarnos una reseña tan negativa. La trimmer Cocco Hyper Veloce que compraste cuenta con una cuchilla ajustable y también incluye un destornillador para ajustar la cuchilla en la caja. Si la trimmer no está cortando efectivamente, puedes solucionar esto simplemente alineando las cuchillas con las herramientas proporcionadas. Espero que esto ayude.
The order went smooth
The order went smooth, and the delivery came quick and on time.👍🏽
23 de maio de 2024
Resposta da Drape & Fade Barber Supplies
Thank you for the 5-star review Wayne!
Resposta da Drape & Fade Barber Supplies
Thank you for the positive review Jay! We look forward to dealing with you again in the future!
Resposta da Drape & Fade Barber Supplies
Thank you very much Tyran :)
Great customer support!
Love the support from the company when i have any questions. Really good shopping experience! The product came faster than expected. Very good service! Keep up the good works!
9 de maio de 2024
Resposta da Drape & Fade Barber Supplies
Thank you so much for the positive feedback, it's greatly appreciated :)
Megbízható
Gyors, a visszaigazolasban jelzett időponttól hamarabb megérkezett. A termékkel minden rendben van.
9 de maio de 2024
Resposta da Drape & Fade Barber Supplies
Köszönjük szépen a pozitív értékelést! Alig várjuk, hogy a jövőben ismét üzletelhessünk Önnel! :)
Colis jamais reçu
23 de abril de 2024
Resposta da Drape & Fade Barber Supplies
Bonjour Ludovic,
Merci d'avoir pris le temps de laisser un avis. Nous sommes désolés d'apprendre que vous avez rencontré des problèmes avec votre livraison. Nous avons tenté de résoudre le problème de l'adresse incorrecte mentionnée par le transporteur à travers cinq emails distincts. Malheureusement, l'adresse fournie initialement a entraîné le retour de votre colis. Nous procéderons au remboursement rapidement.
Nous nous efforçons d'assurer un processus de livraison fluide et regrettons tout inconvénient que cela a pu causer. Vos retours sont importants pour nous et nous aident à améliorer notre service.
Okej
Liked the price and the content but what i didnt like that when i ordered i wrote my number and when they arrived the didnt have anyone to call so i had to wait for postnord(shipping company) to take it back to their warehouse and then to the nearest pickup place.
29 de abril de 2024
Resposta da Drape & Fade Barber Supplies
Hi Ilija, Thank you for your 4-star review. I apologise for the inconvenience with the phone number, we have since upgraded our courier integration to ensure that this doesn't happen again.
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