We found Aaron exceptionally polite and cheerful and his knowledge of the products was very good and answered all our questions. We felt comfortable and not pressed. We would be pleased to rate him 10... Ver mais
Localização
Alterar localizaçãoUnit 10a Cambridge Close Retail Park, HP20 1DG Aylesbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Met by sales person almost immediately, showed & demonstrated me what I was after with professionalism. Only issue is that the delivery time is a month away. Otherwise very happy with service.
Served by a very helpful gentleman, John. Although I had done research and knew what I wanted he made sure I knew what was available
Great advise in the shop. Good information during the entire process. Thought the actual delivery lacked the style of the rest of the deal, maybe the chance to check that the mattress was ok before th... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 10a Cambridge Close Retail Park, HP20 1DG, Aylesbury, Reino Unido
- 01296794685
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from start to finish.
Great help in store, very informative and no hard sale.
The two delivery men were brilliant, polite, clean and very efficient at their job.
Overall I couldn’t fault the service, very impressed.
It was quick and efficient
It was quick, we had the test, tried the mattresses that were suggested and made our choice. The mattress was delivered the following week and the old taken away and disposed o
ff
Smooth Operator!
The sales team were helpful but there was no pressure selling. When I decided to order two weeks later I were was given a choice of delivery dates and information on what would happen on the day. The delivery team took away the old mattress and placed the new one on the bed carefully avoiding walls and paintwork! Very happy with my new mattress. Full marks to everyone.
From the moment I walked into faultlessthe shop…
From the moment I walked into the shop to when the delivery guys drove away I cannot fault a single part of the experience. I will definitely recommend and use your business again
Fabulous staff and great choice of beds
Shopping as it should be
Everything from start to finish was flawless. Website soo easy to use, ordering was quick and secure. Communication about date & time of delivery was superb and extremely accurate, delivery guys were great. All-round cannot praise Dreams enough, shopping as it should be. Will definitely be a returning customer.
Can always trust dreams to deliver quality!
Super quick delivery and they put the bed together so quick! The bed itself is stunning and super happy with the service from start to finish - THANK YOU! Can always trust dreams to deliver in quality!
I visited Dreams in Aylesbury
I visited Dreams in Aylesbury, first of all I was impressed by the cleanliness of the store and how friendly the staff are. John at the Aylesbury store helped me and offered me a drink which was a lovely touch!
John immediately made me feel comfortable, cracking a few jokes here and there which made me feel looked after. Asking about what I was after and knowing everything about the products I was looking at.
I didn’t at all feel like I was being pressured into buying something I didn’t need, he just wanted to make sure I got the best of what I was after.
Big thanks to John at Dreams!
Excellent
In store assistant very helpful. Bed delivered when said. Bed built quickly, shoe covers worn and all packaging removed. Shown how to raise ottoman part and made sure I was able to do this myself. Excellent service and love my new bed.
Bed + mattress and accessories
Bed, mattress and accessories all delivered on time and of good quality. Very useful in-store advice.
Another terrific experience at Dreams
The sales consultant, ZACH, was excellent - interested, thoughtful, well informed, no “hard sell”, rather a low key factual explanation of the different products available and the best options to consider in the light of our needs. We were delighted with our purchase, as with our previous visit a month ago when AARON was similarly superb in explaining the available options. Highly recommended.
The staff member was informative and…
The staff member was informative and polite but not pushy, which made for a very straightforward purchase.
On time very helpful and friendly
They did a great job.
They came, they delivered, they constructed.
All went swimmingly well.
John K was fantastic!!
John K was fantastic - knowledgeable and no pressure meant we were able to make an informed decision
Very efficient service
Very efficient service. New bed delivered and installed within 3 working days of ordering by an excellent 2 man team. Very polite and helpful, with a good sense of humour, and they resolved an issue regarding the recycling of an old single bed. Would recommend Dreams Beds to anyone based on the service we received from the Aylesbury Store.
Excellent staff at this Dreams
Excellent staff at this Dreams. Proactive and not over zealous when approaching, patient and professional.
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