We found Aaron exceptionally polite and cheerful and his knowledge of the products was very good and answered all our questions. We felt comfortable and not pressed. We would be pleased to rate him 10... Ver mais
Localização
Alterar localizaçãoUnit 10a Cambridge Close Retail Park, HP20 1DG Aylesbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Met by sales person almost immediately, showed & demonstrated me what I was after with professionalism. Only issue is that the delivery time is a month away. Otherwise very happy with service.
Served by a very helpful gentleman, John. Although I had done research and knew what I wanted he made sure I knew what was available
Great advise in the shop. Good information during the entire process. Thought the actual delivery lacked the style of the rest of the deal, maybe the chance to check that the mattress was ok before th... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 10a Cambridge Close Retail Park, HP20 1DG, Aylesbury, Reino Unido
- 01296794685
4,8
Excelente
284 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just needed a new mattress
Just needed a new mattress. I was greeted by a very pleasant salesman who helped with all my queries. He was very helpful without being too pushy. I am really pleased with my new mattress nd would certainly go to that store again.
13 de janeiro de 2024
From the time of ordering till delivery…
From the time of ordering till delivery everything was excellent. Delivery was done without any issues. Highly recommend Dreams.
19 de janeiro de 2024
All went so smoothly
14 de janeiro de 2024
Very helpful helping me get the right…
Very helpful helping me get the right mattress at a great price
Really happy with my purchase ☺
6 de janeiro de 2024
Excellent service .
Excellent service .. very knowledgable and helpful staff
5 de janeiro de 2024
Opinião espontânea
Good staff and a good product
The sales representative listened to our requirements, spent time with us and answered our questions. There was no feeling of hurrying us over our choice.
On our chosen delivery day, we were contacted by the delivery men and the new mattress was delivered, all as arranged. The old mattress was taken away as part of the agreement. All went very smoothly.
18 de dezembro de 2023
Made time for us when trying out new…
Made time for us when trying out new mattresses, went on the bed machine,new bed comfortable.
16 de dezembro de 2023
Polite and friendly staff
Polite and friendly staff. No pressure selling. We narrowed down our options and then discussed the pros and cons of each. The bed was delivered and assembled as agreed. Fast and efficient. We were also given a reduced price due to the price match promise without any fuss. Definitely a pleasant shopping experience.
14 de dezembro de 2023
Brilliant !!
Brilliant service from shop floor to delivery and install!!!!!!!!!!
9 de dezembro de 2023
Great service and got a delivery slot…
Great service and got a delivery slot for three days later. Sofa bed for Xmas - sorted.
4 de dezembro de 2023
Opinião espontânea
Beautiful sleep.
Right from stepping in the store to trying out your fantastic bed chooser to finally purchasing my bed the staff were brilliant. The delivery men were polite and courteous and finally having the best ever sleep, hip hip hooray to dreams.
3 de dezembro de 2023
The sales staff where knowledgeable and…
The sales staff where knowledgeable and helpful and the delivery was on time and the delivery team where also helpful and efficient
3 de dezembro de 2023
Excellent
Excellent, knowledgeable and helpful staff member. Shown a range of options but didn't feel pressured at all.
11 de novembro de 2023
Brilliant service
Brilliant service, quality product, friendly staff. Delivery when they said they would. On the dot. Will use again.
24 de novembro de 2023
Excellent experience
After having so many issues with my previous mattress order (online store,not Dreams) I went to Aylesbury explained what had happened and the chap was really helpful, showed me to a few suitable choices and left me to decide. There was no hassling or lurking.
The mattress arrived on date of delivery with no fuss 6 days later, the delivery guys were brilliant too.
Highly recommended.
10 de novembro de 2023
Excellent and very efficient
27 de outubro de 2023
Amazingly good and on time
20 de outubro de 2023
Good old fashioned service
Good customer service, informative about your products. Friendly staff at Aylesbury branch, prompt delivery . Happy to recommend.
14 de outubro de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.