Dreams - Brierley Hill Opiniões 

312
TrustScore: 5 em 5

4,8

Waterfront Way, DY5 1LL Brierley Hill, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Your staff are so lovely! We were directed to your Brierley Hill shop by most helpful staff in Kidderminster (James and colleague) and then had wonderful service from Hardeep at Brierley Hill. Every... Ver mais

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Excellent service from Dreams Furniture Store. The staff were friendly, knowledgeable, and took the time to understand my needs. They helped me choose the perfect bed without any pressure and... Ver mais

Classificada 4 em 5 estrelas

I would have given 5 stars as we had great customer service in store. Delivery was fine but bed installed in the wrong position even though it was quite clear where the old bed was fitted due to th... Ver mais

Classificada 5 em 5 estrelas

So happy with the quality of the bed we purchased for our daughter. She loves it! Great look, excellent storage with the otter man base. Also the guys who delivered it were so professional, friendly a... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Waterfront Way, DY5 1LL, Brierley Hill, Reino Unido

  • 01384492130

4,8

Excelente

TrustScore: 5 em 5

312 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(312)

14 190 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

What a great experience.

The service l received was brilliant from merryhill branch. I was asked if I would like to do the sleep match to get the right mattress for my body. This is a great service especially if you suffer with pain in different parts of your body. I chose the mattress that was recommended and am now getting used to it. So far it is helping with my back. Thankyou dreams.

26 de agosto de 2025
Classificada 5 em 5 estrelas

Top marks for Andy and Dreams

Andy was great when my husband and I went to the Brierley Hill Store recently. We needed a new mattress as we were both suffering back pain. After going on their special bed it confirmed we needed a particular type of mattress which would suit our needs. We went round ourselves trying different mattresses. There was no pressure (no pushy salesmen) we could browse at our leisure, we were even offered a warm drink which was a lovely touch.
Eventually we chose a mattress, completed all the paperwork which Andy again, was so helpful explaining. A couple of days later we received it, a lovely delivery guy again, very curtious, even covering his shoes on entering the house. The verdict - the best night's sleep in a long time and no back ache when we woke the next day. Can't recommend this company enough!

23 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Pleased with recent purchase.

Really pleased with my recent purchase, staff were helpful , friendly, did everything possible to make sure I made the right choice, would recommend.( Brierley hill branch).

21 de agosto de 2025
Classificada 5 em 5 estrelas

Extremely helpful

Extremely helpful, friendly and knowledgeable staff member who actually took the time to listen to us, the customers and tailor what she showed us to what we actually wanted.

25 de agosto de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

The bed is far to high for me I keep…

The bed is far to high for me I keep knocking my legs up on the base and I can’t lift the ottem bed up on my own not happy with it at all I would like to change it for metal framed bed

25 de julho de 2025
logótipo da Dreams - Brierley Hill

Resposta da Dreams - Brierley Hill

Good afternoon Debra,

Thank you for taking the time to leave us your review and for speaking with me today.

I am sorry that you are not getting on with your bed.

Following our conversation to day, I have sent you an email as agreed and I do hope to hear from you soon.

Many thanks,

Kishan

Classificada 5 em 5 estrelas

Go for it !

To anyone else who maybe concerned about visiting the store on a budget. Do not fear. There are a wide range of cheaper alternatives and clearance mattresses. Abs in Brierly hill was amazing..went above and beyond to help me. I had an old spring mattress and not the most of money. But he found me a suitable mattress from clearance. Which I have just slept for eleven hours on. The best nights sleep I've had in ages. I cannot thank him and Ellie enough. My old mattress was terrible and exasperating health problems. I am so glad that I popped in store as their knowledge on types of mattress and suitability was phenomenal.
Honestly can not advise anyone to visit there store.
Delivery was fantastic. Gave me time slot. The guys took the mattress to the desired room. Even wore shoe guards bless them. Removed my old mattress also. Just a perfect experience. Thank you

17 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Andrew assisted us

Andrew assisted us , he was very friendly from the start whilst also professional and very knowledgeable on the products, he made our visit and purchase of a new mattress a pleasure rather than a chore

3 de julho de 2025
Opinião espontânea

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