Dreams - Brierley Hill Opiniões 

310
TrustScore: 5 em 5

4,8

Waterfront Way, DY5 1LL Brierley Hill, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Excellent service from Dreams Furniture Store. The staff were friendly, knowledgeable, and took the time to understand my needs. They helped me choose the perfect bed without any pressure and... Ver mais

Classificada 5 em 5 estrelas

Your staff are so lovely! We were directed to your Brierley Hill shop by most helpful staff in Kidderminster (James and colleague) and then had wonderful service from Hardeep at Brierley Hill. Every... Ver mais

Classificada 5 em 5 estrelas

The mattress was wonderful as I hoped for at the price I paid. I did have a problem with setting up the finance so I went in to the shop and Abby helped me out and I decided to pay off the full amoun... Ver mais

Classificada 4 em 5 estrelas

I would have given 5 stars as we had great customer service in store. Delivery was fine but bed installed in the wrong position even though it was quite clear where the old bed was fitted due to th... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Waterfront Way, DY5 1LL, Brierley Hill, Reino Unido

  • 01384492130

4,8

Excelente

TrustScore: 5 em 5

310 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(310)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent service from Dreams Furniture Store. The staff were friendly, knowledgeable, and took the time to understand my needs. They helped me choose the perfect bed without any pressure and made the whole experience easy and enjoyable. Great customer service from start to finish. Highly recommended!

14 de março de 2026
Classificada 5 em 5 estrelas

Exceptional Customer Service!

Your staff are so lovely! We were directed to your Brierley Hill shop by most helpful staff in Kidderminster (James and colleague) and then had wonderful service from Hardeep at Brierley Hill. Everyone was so friendly and pleasant. It made our shopping experience really enjoyable. The two gentlemen who delivered and assembled our sofa bed were equally pleasant and carried out the assembly really quickly, giving us a very good demonstration and clearing away all packaging. The sofa bed itself is easy to use, comfortable and looks great!

13 de junho de 2026
Classificada 5 em 5 estrelas

Nwe Bed

Very helpful staff in choosing new bed and mattress and reasonably priced

2 de fevereiro de 2026
Classificada 5 em 5 estrelas

So happy with the quality of the bed we…

So happy with the quality of the bed we purchased for our daughter. She loves it! Great look, excellent storage with the otter man base. Also the guys who delivered it were so professional, friendly and helpful. Great job. Would highly recommend the extra service of them putting the bed together for you. Cannot fault dreams with this purchase. In store customer service was also amazing. Very knowledgeable, not pushy and the hot chocolate was a real treat while we looked around.

4 de maio de 2026
Classificada 2 em 5 estrelas

Delivery was a bit hit and miss in the…

Delivery was a bit hit and miss the mattress was nothing like the one we tried in the shop

17 de maio de 2026
logótipo da Dreams - Brierley Hill

Resposta da Dreams - Brierley Hill

Hi David,
Thank you for taking the time to leave a review, your feedback is greatly appreciated.
I attempted to contact you today to discuss this further, but unfortunately, I was unable to reach you, so I have followed up with an email instead.
I look forward to hearing from you soon.
Regards,
Hassan

Classificada 5 em 5 estrelas

Excellent sales staff

Excellent sales staff. Didn’t follow us around so no pressure selling but happy to advise when requested. Made us feel very welcome and at ease.

10 de maio de 2026
Classificada 5 em 5 estrelas

Very helpful staff

We were welcomed on arrival and the staff were all very helpful.
We now have very comfortable nights, the mattresses were specifically made to suit the way we sleep

12 de abril de 2026
Classificada 5 em 5 estrelas

Love dreams

Love dreams, great beds, staff are so helpful,,delivery great, no problems, Would definitely recommend this company at Brierley Hill, pillows fab,🙂
Andy Houlston

20 de fevereiro de 2026
Classificada 5 em 5 estrelas

Excellent experience

They arrived earlier than planned - they did call first
This was very helpful as we had a busy day ahead
The team were excellent and worked very well

19 de fevereiro de 2026

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