Dreams - Caerphilly Opiniões 

314
TrustScore: 5 em 5

4,9

Gallagher Retail Park, CF83 3NL Caerphilly, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were welcomed by Mel and she was very pleasant and helpful. I had seen the Tadley mattress online, and although I did try another one, it was the Tadley that I went for in the end. I am very please... Ver mais

Classificada 5 em 5 estrelas

Excellent service, delivered within 5 days and they also really helped me when i had an issue with my mattress after i did the 100 day guarantee, fair play can’t fault them

Classificada 5 em 5 estrelas

Staff were friendly, knowledgeable and helpful without being pushy. My daughter struggles with social anxiety but felt at ease throughout our browsing and purchase. There was an ample range of beds at... Ver mais

Classificada 3 em 5 estrelas

"Seven years ago, we bought a Sealy Posturepedic mattress from you and were highly satisfied. Unfortunately, this new purchase is a completely different experience. Not only was the price significantl... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Gallagher Retail Park, CF83 3NL, Caerphilly, Reino Unido

  • 02920023901

4,9

Excelente

TrustScore: 5 em 5

314 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(314)

13 337 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The gentleman serving us understood our…

The gentleman serving us understood our needs and provided us with really good instructive information, he listened to my husband and I and let us try beds with different heights as my husband is to have a hip operation later this year and the bed height will be important for his recovery. Also the bed is for a very special occasion our golden wedding anniversary. which was understood.

21 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

From the moment we entered the store

From the moment we entered the store, it was all very welcoming, one of the team Alun, was very helpful with advise on a mattress we wanted to purchase. The one thing we liked was Alun wasn't pushy with his sales talk, goes a long way when you're not being pressured. Also Steve the manager was helpful too, Mark the delivery man along with another delivery man, so perfect.. They are a dream team.

2 de abril de 2024
Classificada 4 em 5 estrelas

Very helpful but..

I spoke to Tracey at Caerphilly branch and she was very helpful. No hard sell , i used the electric bed and she showed me the mattresses that were suggested. I didn't choose one that day but came back after thinking about it. My purchase was easy to arrange.
However, when I was informed of the time of delivery, it was 7.30 in the morning and i am in a lot of pain early in the morning. I asked if it could be delivered a bit later but there was no flexibility unless I paid another £30 for an afternoon delivery. I had to get up at 6am for my pain killers to take effect before they arrived with my mattress. The drivers were very helpful and were very quick with the delivery.

29 de fevereiro de 2024
Classificada 5 em 5 estrelas

Good night’s sleep

Sales man asked questions about style is sleeping position which he fed into the computer to choose appropriate mattress. I tried everyone chosen and came down to 2. It’s a difficult choice and I was concerned about that choice. Salesman assured be that if after the time limit I was not happy I could change the mattress.
He was very attentive, knowledgeable about the mattresses and style of sleeping positions. I was very happy with my new mattress- only time will tell if it will be as good as the last one that I had from Dreams! That one lasted 15 years and now my daughter is using it!

29 de janeiro de 2024
Classificada 4 em 5 estrelas

Great service

Great service, brilliant communication from the delivery team and they delivered earlier than my expected time slot.

10 de fevereiro de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais