Staff helped me decide what to choose and demonstrated the sofa bed and under bed storage mechanism to me he was very helpful and did not rush me with my choice. I am very pleased with the fast delive... Ver mais
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Sarah and her colleagues at Dreams, Straiton, Edinburgh were excellent. Sarah was professional, friendly and made us feel relaxed. She even remembered us from our browsing visit the week prior. Our Ha... Ver mais
A professional and helpful service afforded me. The delivery was on point. Bed has a firm base, sleeps very comfortably and side tables are fit for purpose. Great buy.
Staff in store extremely helpful and friendly.Placed my order and it was delivered on time.Delivery staff were careful, put on overshoes when entering house, assembled beds and removed all wrapping... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Straiton Retail Park, EH20 9PW, Edinburgh, Reino Unido
- 01314 481602
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service all the way through was superb…
Service all the way through was superb and product is spot on.
Excellent service from start to finish…
Excellent service from start to finish from the instore service, ordering and installation everything went smoothly professionally and dealt with an excellent staff team
Delighted with my purchase
Helpful staff
The staff at the straiton store were so helpful in helping choose the best mattresse. Absolutely brilliant service from purchasing to the delivery.
Staff helped me decide what to choose…
Staff helped me decide what to choose and demonstrated the sofa bed and under bed storage mechanism to me he was very helpful and did not rush me with my choice. I am very pleased with the fast delivery and expertise of the delivery men in the assembly of my purchases. All done in time for my family arriving.
lovely well constructed bed
lovely well constructed bed. Had a lovely sleep on it.good value for money. Was delivered on time. Excellent staff put it together.very quick too.Great service from Dreams
A professional and helpful service…
A professional and helpful service afforded me. The delivery was on point. Bed has a firm base, sleeps very comfortably and side tables are fit for purpose. Great buy.
Staff helpful and patient delivery went…
Staff helpful and patient delivery went well sleeping better and wake more refreshed
great purchasing experience from start…
great purchasing experience from start to finish
Dreams for your new mattress
Buying from Dreams was made easy, the salesman called Ashley was very good at his job and left no stone unturned, big thanks to him because we are very happy with the purchase.
Stunning headboard
We purchased a headboard only but it’s a stunner, we’re more than happy hoe ite transformed our bedroom.
Advisor took time to find us the…
Advisor took time to find us the correct mattress.
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Resposta da Dreams - Edinburgh Straiton
Ben in Straiton was brilliant fantastic…
Ben in Straiton was brilliant fantastic service and so much knowledge it was a pleasure to complete a sale with him perfectly service
Ben , very friendly and informative
Ben, the salesman was very helpful and patient with us. Lady when paying was also friendly and helpful as to were the Delivery men.
Great customer service at Dreams…
Great customer service at Dreams Straiton. Customer advisor understood our requirements and identified suitable beds within our budget. Delivery was as scheduled.
Staff very helpful from start to check…
Staff very helpful from start to check out everything well explained keep up the good work delivery guys called me on morning of delivery gave me a estimate time turned up with in the the ETA came in checked where new bed was going then set about bringing the final piece of the jigsaw together so good comfy bed 👍
Mattress Order
Visited Dreams at the weekend to order a new mattress & was very impressed with the service received from walking in the door & back out again. Michelle greeted me on entering the Store & walked through the whole process of selecting & ordering my mattress with great knowledge & professionalism. I would highly recommend the Straiton Store & now look forward to delivery.
Love my Tempur mattress
Love my Tempur mattress! Am having the best sleep ever. No more back pain when I sleep and better still I wake up less in night for the bathroom ! Delivery was on time, staff and service was great. So happy with everything. Thank you!
Sales man was very informative about…
Sales man was very informative about our purchase
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