Dreams - Edinburgh Straiton Opiniões 

368
TrustScore: 5 em 5

4,8

Straiton Retail Park, EH20 9PW Edinburgh, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a great experience shopping for my new bed and mattress. I was served by Ashley, who was welcoming and helpful from the moment I arrived. Ashley helped me use the Sleepmatch machine to fi... Ver mais

Classificada 5 em 5 estrelas

Sara did an exceptional job. She was very patient with us and made us feel welcomed. Sara greeted us, took us to the sleep match machine offered pillow, and get us to try a number of beds which was... Ver mais

Classificada 5 em 5 estrelas

Lovely staff at Straiton Edinburgh especially Sarah. Made us feel very relaxed, comfortable and confident with our purchase

Classificada 5 em 5 estrelas

I was greeted as I went into the store, given a little help on bed 'education'. My preferences were confirmed by the 'machine'. I came out with exactly what I needed.


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Straiton Retail Park, EH20 9PW, Edinburgh, Reino Unido

  • 01314 481602

4,8

Excelente

TrustScore: 5 em 5

368 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(368)

13 988 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Staff very helpful from start to check…

Staff very helpful from start to check out everything well explained keep up the good work delivery guys called me on morning of delivery gave me a estimate time turned up with in the the ETA came in checked where new bed was going then set about bringing the final piece of the jigsaw together so good comfy bed 👍

9 de maio de 2026
Classificada 5 em 5 estrelas

Mattress Order

Visited Dreams at the weekend to order a new mattress & was very impressed with the service received from walking in the door & back out again. Michelle greeted me on entering the Store & walked through the whole process of selecting & ordering my mattress with great knowledge & professionalism. I would highly recommend the Straiton Store & now look forward to delivery.

2 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love my Tempur mattress

Love my Tempur mattress! Am having the best sleep ever. No more back pain when I sleep and better still I wake up less in night for the bathroom ! Delivery was on time, staff and service was great. So happy with everything. Thank you!

24 de abril de 2026
Classificada 5 em 5 estrelas

The guys were excellent …

The guys that delivered the mattress and pillows were very helpful and could not have been any better. The mattress is very comfortable and the pillows are very good.

14 de abril de 2026
Classificada 5 em 5 estrelas

Staff in store extremely helpful and…

Staff in store extremely helpful and friendly.Placed my order and it was delivered on time.Delivery staff
were careful, put on overshoes when entering house, assembled beds and removed all wrapping.
Have used Dreams before and would recommend .

10 de abril de 2026
Classificada 5 em 5 estrelas

Still the best bed company around …

Having been a customer of Dreams Straiton Edinburgh for many years I have always had first class service and advice ! However , I appreciate that sometimes things happen outwith our control , and this is when you see what the company’s values are really about and I was not disappointed in Dreams Customer Service ! I had ordered a mattress for my 90 yr old mum which was to be a next day delivery by a courier ( not Dreams ) , however this did not transpire , and after many calls to and fro to the branch , I was feeling let down and frustrated ! I called Dreams Customer Service and was instantly reassured from a lovely lady called Kerry to allow her some time to look into this matter ! Kerry managed to get a special delivery arranged for my mum and promised to call me after the delivery to ensure all was ok and offered my mum a goodwill gesture as well ! Dreams have dealt with this issue quickly and efficiently and the calibre of the staff at Brsnch Level and Customer Services are excellent ! Ps , my mum slept like a baby on her new mattress which Ben the salesman recommended ! So Thank You Dreams !

19 de março de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais