Dreams - Kings Lynn Opiniões 

189
TrustScore: 5 em 5

4,9

Hardwick Road, PE30 4YN Kings Lynn, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We went into your store knowing what bed we wanted to buy after looking at Dreams online. The shop assistant was very helpful and friendly, directed us to the bed we wanted to buy. Although we have to... Ver mais

Classificada 5 em 5 estrelas

Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely wo... Ver mais

Classificada 5 em 5 estrelas

Extremely welcoming and helpful staff who made the buying of a new bed very easy. Kieth was brilliant throughout the process.

Classificada 3 em 5 estrelas

On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy An... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Hardwick Road, PE30 4YN, Kings Lynn, Reino Unido

  • 01553407000

4,9

Excelente

TrustScore: 5 em 5

189 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(189)

14 895 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

From the moment we walked in the door…

From the moment we walked in the door the member of staff that met us was super helpful. He talked through the sleep monitor thingy and showed us various options. We left feeling excited about our purchases which turned up in less than a week with a friendly and polite delivery team who delivered the bed into the room and gave us info and advice before leaving.

16 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy customers

The staff at Dreams were patient, considerate and very helpful and there is a wide range of products in store. We were trying a mattress out on the 40 night option. We returned to the store for more information as to whether we had chosen the best one for our needs and again the staff were very patient with our concerns and showed us alternatives. This helped us make that final decision and we are now having restful nights.

17 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Easy peasy

Was able to look around the store, ask all questions no matter how big or small and know the pricing, delivery and outcome within half an hour

15 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thoroughly recommend this company.

Dreams have an extensive number of beds to try. Quality and price of the mattresses are very good. Staff and delivery drivers are very helpful. I would thoroughly recommend Dreams as they listen to your needs and won't try to push you into buying something that is beyond your price range.

12 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Buying made easy.

Lucie acknowledged us when we walked in and allowed us to peruse in our own time but was immediately on hand when we sought assistance. She talked us through the whole process of choosing to buying a new mattress for our bed demonstrating excellent customer service and expertise. We were so impressed that we returned the following day to see her to arrange a further purchase on behalf of our son.

1 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great helpful staff nothing to much…

Great helpful staff nothing to much trouble, didn't know what I wanted but was massively helped by Lucie and the sleep match machine bed.
Great service yet again. This is definitely my go to place for beds and pillows. Will be back when it's time to change my mattress again.

5 de julho de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Lump mattress

mattress came, so lumpy, we had 5 nights of terrible sleep, before they could get a replacement sent out, and for £1800 you just don’t expect that, I put a complaint in and all I got was well you have a new mattress now, yes I have but honestly that never should have happened in the first place, when your in ya 60s, so no I won’t be going Dreams again, UPDATE so after a very nice phone call off Dreams an a apology and a explanation I’m happy to give more stars, so Thankyou Dreams you came up trumps in the end

25 de maio de 2022
Opinião espontânea
logótipo da Dreams - Kings Lynn

Resposta da Dreams - Kings Lynn

Dear Mr Gray

I am sorry for the issues you have had with your mattress. I would very much like to help try and resolve this, however we cannot locate your order with the details provided.

We have requested additional information via Trustpilot, and will hopefully be back in contact with you shortly.

Many thanks

Peter

Classificada 5 em 5 estrelas

Very happy to recommend Dreams

Excellent service from entering the store to receipt of my superb new mattress. Store staff were very knowledgeable and very helpful without being 'pushy'. The 'sleep test' was extremely helpful in identifying appropriate mattresses after which I was given guidance on appropriate choices. The delivery service was excellent too, with good communication regarding the delivery slot. Delivery was made by friendly and courteous staff and was delivered at precisely 11 am as advised! Very happy to recommend Dreams.

15 de maio de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Happy so far

Order was an easy process, into the shop at Kings Lynn, saw what I wanted.
A little disappointed that a warranty similar to comparable products on the market came at an extra premium.
Delivery was nice and quick and I am happy with the mattress.

29 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect mattress

What an easy experience choosing the right mattress in Dreams with their fancy machine - would highly recommend. I’m sleeping so much better in my new bed - it really is a dream!

27 de abril de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais