We went into your store knowing what bed we wanted to buy after looking at Dreams online. The shop assistant was very helpful and friendly, directed us to the bed we wanted to buy. Although we have to... Ver mais
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Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely wo... Ver mais
Extremely welcoming and helpful staff who made the buying of a new bed very easy. Kieth was brilliant throughout the process.
On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy An... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Hardwick Road, PE30 4YN, Kings Lynn, Reino Unido
- 01553407000
Pede aos clientes que escrevam opiniões
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Works like a dream
great customer service. the process was smooth and flawless. it worked like a dream
From the moment we walked in the door…
From the moment we walked in the door the member of staff that met us was super helpful. He talked through the sleep monitor thingy and showed us various options. We left feeling excited about our purchases which turned up in less than a week with a friendly and polite delivery team who delivered the bed into the room and gave us info and advice before leaving.
Very happy customers
The staff at Dreams were patient, considerate and very helpful and there is a wide range of products in store. We were trying a mattress out on the 40 night option. We returned to the store for more information as to whether we had chosen the best one for our needs and again the staff were very patient with our concerns and showed us alternatives. This helped us make that final decision and we are now having restful nights.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Welcoming. Plenty of mattresses to choose from and try. Prices from low to high.
King's Lynn Dreams is the place to go
King's Lynn Dreams is the place to go. Not only was their customer service excellent, but we also received a quick delivery date! Fantastic! Kacey was excellent.
Easy peasy
Was able to look around the store, ask all questions no matter how big or small and know the pricing, delivery and outcome within half an hour
Thoroughly recommend this company.
Dreams have an extensive number of beds to try. Quality and price of the mattresses are very good. Staff and delivery drivers are very helpful. I would thoroughly recommend Dreams as they listen to your needs and won't try to push you into buying something that is beyond your price range.
Dreams Kings Lynn
Very positive experience, staff were very helpful and I was able to purchase the right bed and mattress for myself.
Buying made easy.
Lucie acknowledged us when we walked in and allowed us to peruse in our own time but was immediately on hand when we sought assistance. She talked us through the whole process of choosing to buying a new mattress for our bed demonstrating excellent customer service and expertise. We were so impressed that we returned the following day to see her to arrange a further purchase on behalf of our son.
Excellent customer service in the shop…
Excellent customer service in the shop (king's Lynn) wonderful young assistant let us browse at our leisure but there if need 100%. Quick delivery on time message to let me know. Excellent delivery service by 2 gentleman.
We went into store not knowing what we…
We went into store not knowing what we was looking for but the amazing staff helped us pick our perfect bed!
Great helpful staff nothing to much…
Great helpful staff nothing to much trouble, didn't know what I wanted but was massively helped by Lucie and the sleep match machine bed.
Great service yet again. This is definitely my go to place for beds and pillows. Will be back when it's time to change my mattress again.
Fantastic bed
Fantastic service brilliant bed helpful staff when pitting bed in.
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Lump mattress
mattress came, so lumpy, we had 5 nights of terrible sleep, before they could get a replacement sent out, and for £1800 you just don’t expect that, I put a complaint in and all I got was well you have a new mattress now, yes I have but honestly that never should have happened in the first place, when your in ya 60s, so no I won’t be going Dreams again, UPDATE so after a very nice phone call off Dreams an a apology and a explanation I’m happy to give more stars, so Thankyou Dreams you came up trumps in the end

Resposta da Dreams - Kings Lynn
Very happy to recommend Dreams
Excellent service from entering the store to receipt of my superb new mattress. Store staff were very knowledgeable and very helpful without being 'pushy'. The 'sleep test' was extremely helpful in identifying appropriate mattresses after which I was given guidance on appropriate choices. The delivery service was excellent too, with good communication regarding the delivery slot. Delivery was made by friendly and courteous staff and was delivered at precisely 11 am as advised! Very happy to recommend Dreams.
Over all great experience
Over all great experience, our needs sorted without being pushed into something we did not need.Very nice people, very kind and helpful.
Happy so far
Order was an easy process, into the shop at Kings Lynn, saw what I wanted.
A little disappointed that a warranty similar to comparable products on the market came at an extra premium.
Delivery was nice and quick and I am happy with the mattress.
Perfect mattress
What an easy experience choosing the right mattress in Dreams with their fancy machine - would highly recommend. I’m sleeping so much better in my new bed - it really is a dream!
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